Great staff with friendly helpful vets. Have been super helpful with our 10yo German Shepherd,…read moreoffering advice about treatment without being pushy. Well priced, too. (Don't ask my dog what he thinks, he might not be so nice!)

We have been customers of Essendon Vets for a few years now and we have met many different vets and…read morevet nurses/admin and they have always been so helpful and friendly. We always feel good about our visits to them, their advice is always caring and considerate !

After bad experiences with previous vets, I was pleasantly surprised with Port Phillip Animal…read moreHospital. Their service and knowledge is impeccable. The vets are straight to the point, always take the time to explain things and do not make you pay for unnecessary tests and investigations. The staff are always friendly and welcoming and it's obvious they care for your pet. Both Latte (my cat) and I highly recommend this vet. A special thank you to Craig.

I've been a client for three years now and I must agree that this place is as good as it gets. I…read morebelieve I've seen most of the vets at the clinic and they've all been very respectful, informative, and very very kind. I recently saw Alice who I am so grateful to because she diagnosed the funny lump on my dog as being cancerous and was able to book her in for surgery the next day to remove it. Bella is now cancer free and happy her stitches are out! I was a bit emotional about it all and Alice and the nurses were so sweet and helpful especially in their after care advice. I don't often post reviews but I feel like I hit the jackpot when it comes to the care of my lab, my cat, and Craig has even seen my bearded dragon Albert when he was looking flat. So thank you all!!!

We were very disappointed with the care of Dr Simon Coghlan after so many years of good service…read morewith Dr Noel Smith.Our dog Jack had suffered from a sick being caught down his throat and after several visits and huge expense it is still a problem,two months after the initial incident.What was more concerning was the attitude towards me when I took my dog to the clinic.Unfortunately we will not be using this service again

Dr. Noel is an AMAZING vet. I got a shih tzu puppy a couple of months ago and wanted to bring him…read moreback to New York with me. I wasn't sure of how the whole process worked and when I checked online it all seemed really complicated but he's actually a qualified travel vet, meaning he knows all about the vaccines your pet should have prior to leaving Aus, and all about the paperwork process. So he helped me with that. But, he also removed my puppy's umbilical hernia, and he neutered him. I paid a little more than having gone right across the street to Lort Smith hospital, but I don't regret it, Dr. Noel took his time and explained the pre and post-op procedure to me carefully and calmly. I never felt rushed and he just has so much patience and always well-informed me of everything I needed to know to properly care for my puppy from food to behavior training tips, to traveling tips. Dr. Noel I don't know if you're reading this but Bruno made it to New York (cabin-style) with me:) He was well relaxed the whole time (flight attendant even served him food- he ate on the table...believe that :)), and actually relieved himself on his wee wee pad. Thank you for your time, knowledge, and patience! We couldn't have done it without you!~Jackie Celi

Having now visited the Village Vet, I'm happy to know there's an efficient, reputable vet so close…read moreby. Two standout features: 1) E-mail appointment reminders, with links that allow you to very easily book your next visit online. It literally took 15 seconds to schedule a time that worked for me. 2) A free 30-day pet insurance trial, plus personalized advice from the vet re: her provider of choice and why. Really important info that can save $$$ on vet bills long term. Our vet wasn't the snuggliest person on earth - she was somewhat matter-of-fact - but was very thorough, gentle and otherwise pleasant. Our kitten had a series of vaccinations that day and, due to the steady hand and calm nature of the vet, she got through it without protest. Can't complain. The front desk staff, as previously mentioned, are incredibly nice and obviously love animals, which creates a very friendly atmosphere from the minute you walk in the door. Overall, highly recommended for routine checkups, vaccinations, advice and good-quality pet supplies.

Experienced vet and team! I cannot even put into words how much I thanked Dr Rob and the entire…read morestaff at Village Vet for saving my dog's life. My 14 year old dog had a kidney failure a month ago, when Dr Rob saw her he immediately knew something was wrong. She was hospitalized for 4 nights and her life is saved by the very strong team at Village Vet. Thank you!

We have taken our dogs here for years and they've all been looked after extremely well…read more My female dog had enclosed or hidden pyo. Dr Tim checked her very thoroughly and listened to us about her symptoms before his diagnosis. He emphasised that if it was open pyo he'd have to operate straight away, but luckily we caught it early. We agreed in his treatment plan to delay surgery and administer antibiotics so the infection could come down and minimise risk for surgery. She's now off the antibiotics post surgery and doing very well. I'm so relieved, given how dangerous it was.The worst that's happened to her before was a split claw. Thank you Dr Tim.

I am writing this review to shed some light on Glenroy Vet Clinic. Our 16 year old Maltese dog had…read morebeen seen over a number of years by Dr Tim. She did have a heart murmur and was put on meds a few years ago, under the care of The Animal Referral Hospital and doing extremely well, as I also introduced a holistic approach to this condition and must state once again miraculous improvement to her condition. Then we kept up occasional visits at Glenroy under Dr Tim. On the 9th of April 2024 we brought our little dog to Dr Tim as she had stopped eating and drinking on the previous day and were worried. She was showing signs of lock jaw and stiff hind legs. Dr Tim assessed her and literally told us she is old, frail and its time, but we were not about to euthanize our little dog. So we asked him to administer an arthritis injection thinking that her stiff legs were getting worse from that. He also recommended a steroid injection to increase her appetite. The next day things were getting worse, so we thought there is no other option but put her down as Dr Tim stated on the previous day. So made our way to Glenroy Vet clinic and that was the end of our little Maltese dog. This is the worst decision both my wife and I have ever undertaken. I was not in a good place after that and my mind was ticking, thinking something was not right with Dr Tim's diagnose, so made calls to two animal hospitals and 3 other larger vet clinics. I stated the issues our dog was having with its locked jaw, stiff hind legs and not been able to eat/drink. All of them said your dog seem like its got Tetanus and needs urgent medical attention and must be brought in immediately and put on the right Meds well that's too late. We have now euthanized our little dog on the miss diagnose from Dr Tim. After a discussion with Dr Tim, what I have stated above with other vet clinics ( TETANUS) he stated that he has never heard and come across Tetanus in dogs. Well Dr Tim for all the years you have been a vet your knowledge falls short, you have miss guided us to putting our dog down on your wrong diagnosis, you even admitted to this on the phone conversation we had after euthanizing our dog and to make things worse apologized. That's not going to bring back our dog. Now I'm not the type of person to criticize others and leave negative reviews, but this has taken its toll on me knowing we put our dog down unnecessarily. Its been 2 weeks now, I am not sleeping and feeling very stress thinking about what has taken place. Dr Tim our dog was not old and frail you have mentally destroyed us. Dr Tim if your not certain about something you should have referred us on. So I'm putting this out to all you pet owners 1

Our dog was hit by a car on a sunday afternoon. The care he received was perfect from the way he…read morewas handled, to the cleanliness and comfort of the pen he was in, and the medical decision making. He was there overnight, and we were kept informed by phone, and welcome to come and visit him before we went to bed. He was transferred to our usual vet in the morning for his final treatment and the communication with our vet was also perfect. We as grateful to have such a service available if we need it again. It is a costly exercise, but if you consider the setup and expertise, we got value for our money.

Having to use Animal Emergency is never a fun experience, but it's great to know they are around if…read moreneeded. Animal emergency operate out of normal vet hours, so usually 6pm-9am. If you do need to come here, make sure you bring your credit card, and be prepared to pay. Usually they take a $500 part payment before they will even do an initial consultation. On the 2 occasions I went here it was to take two sick kittens. Both needed to be put down, but only after they had tried to rehydrate them, both occasions ended up costing $1000 plus. However, my parents have used AE when their cat ripped out her stitches after desexing and pulled out all her intestines. Their bill was in excess of $1500, but the cat survived and is going strong. The fact is in the position, most people will opt for this type of service rather than watch their animals suffer.

Dr. Chiang is a good vet, kind, practical and affordable. He treated my old cat, Cujo, in the final…read morefive years of her life and she lived to the great age of 20 years. The waiting room was a bit worn and old but grumpy, old Cujo did not object to the condition of the reception room, as she was busy complaining about the condition of being in a cat box. Dr. Chiang's assistant doubles as the receptionist and often the reception room looks unattended. The clinic room is clean and well ordered except for the huge number of photographs of dogs and cats that Dr. Chiang has on one of the walls. Some of his many happy patients, Cujo was another happy patient. She responded well to his treatment and she never complained about Dr. Chiang even when he stuck took blood samples. As a single vet clinic the hours are a bit odd: 10am to 12pm and 2pm to 5pm during the week only.

Dr Chiang is one of most clever vets I have ever met. He has an approach that combines medical and…read morenatural therapies. He also explains situations very clearly.

Anne Nevill is a top vet. She picked up that my dog had a growth in his mouth when I had actually…read morecome for another minor matter. She told me to wait for a month to see if it would subside but I was too anxious so she said we could take out the growth and biopsy it. I was so grateful. She really understood my needs as well as my puppy. Today the procedure was done and my dog is fine. We have to wait for the biopsy result but I am confident that I am in good hands. Anne Nevill has been great with other matters too. The previous time I had been to another vet who told me my dog had cancer and needed his anal glands removed. I came to Anne for a second opinion and it turned out that my dog had an infected anal gland and she lanced it and gave him antibiotics and he was fine. NO cancer. How about that... So I cant praise her enough. She certainly knows her stuff and is a pleasure to deal with and a life saver.... The staff too are lovely and the whole environment is friendly and relaxed. I wouldn't go anywhere else.

I have been coming to Ann for maybe 14 years. Throughout that time I brought to her my own animals…read morebut also animals, like cats, from a racing stable I used to work or baby birds or possums I would find injured. She helped with a chronic skin condition of my first adopted doggie whose previous owners insisted it is incurable. He was a completely different dog after 6 months in Ann's care. Beautiful, silky coat and no rash. I adopted all my animals when they were older and she helped me to make their lives as healthy and enjoyable as possible. She performed crucial ligament operation and recommended a great rehab for my dog. When there was time to say goodbye to my gorgeous fur babies, she performed that with so much care and thought and made the last moment less painful. I really love what she does and who she is. She really cares. Thank you Ann