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    Kent Regency Center

    Kent Regency Center

    (13 reviews)

    A loved one was sent here after a surgery to recover and gain their strength back…read more - They developed infection because they weren't cleaned properly and started to develop sores. - While they were confused and heavily sedated, they sent a billing office staff member to speak to them about payment/insurance. - Transportation to medical appointments was unreliable and staff also did not wake up patients on time to get ready for appointments. - Physical therapists, that are supposed to provide therapy 5xweek, come when they feel like it. They wheel patients back and forth tho therapy and write in the notes that patients walk to therapy. - Because our loved one was left unattended, they fell and were admitted to the ER/hospital. We quickly found another facility to properly care for our loved one. Some of staff were kind and attentive but there was no accountability for those that were not.

    Wish I could give less than one star. Mother was a patient left unattended, which ultimately led to…read moreher death from falling out of bed while eating lunch on side of her bed. She had been in a wheelchair for last ten years so very dangerous to have her sitting on edge of bed. Fell out twice second time broke femur in half which ultimately killed her You could improve these facilities by hiring staff, training staff, and care for patients instead of considering them a burden you have to check on occasionally until your shift is over. You also could ban the use of cell phones by staff. I also don't care if these are obviously what you claim are current standards. If so start implementing them

    West View Nursing and Rehabilitation - room 119 doorway

    West View Nursing and Rehabilitation

    (12 reviews)

    I'm a student here and I love it's difficult to find got patient care in nursing homes and this…read moreplace definitely has it! Everybody is really nice and caring

    spent 3 weeks there, first week alone, then they filled the other bed in the room... The man behind…read morethe curtain was elderly and needed a Hoyer lift to get in and out of bed and be changed and what not... Had trouble with many of the CNA's not speaking English very well, but they usually respond to the call light quickly except for two different times when there was a long delay... there was a lady across the hall who was out of it and she would scream all night multiple days per week... they did not seem to have any solution for that. So Sleep was a problem. I guess the physical therapy and occupational therapy I experienced there was somewhere near adequate. Staff is generally very friendly, did not meet anybody i did not want to have caring for me. They accommodated me having some food brought to me from my house or the grocery store and let me store some in their refrigerator .. saw the doctor one time, and the Social worker and case manager didn't seem to have much interest in what I needed. Staff nurses seemed to be overwhelmed by Patient demands most days, often rushing if they appeared at all if I asked to see a nurse... I would say that the vibes were mostly good, but they could use more staff to handle the patient demands. I'd say seven of 10 were competent, and pretty much everybody was friendly. I give them a four star rating because they are much better than some other places I've been but there's obviously room for improvement, what's needed are mostly more staff and better food, and better case management/social worker availability and care.

    Excel Physical Therapy - Men's health awareness month!

    Excel Physical Therapy

    (6 reviews)

    I can't say enough about this place and the people that work there. I went in with something…read morecalled "runners' knee", which basically meant that my knee was killing me, and my quads and hamstrings were incredibly weak. When I first got there, I was having trouble walking up stairs without pain. By the time I left, my legs were much stronger and the pain in my knee had subsided considerably. They also sent me out into the world with the knowledge of how to continue getting better and a repertoire of exercises to go along with that. I never once dreaded going there, and even came to look forward to it even though it was hard work. This was due to the staff and the positive environment that they have created over there. Good people who do great work. Print it.

    I would suggest that anyone looking for physical therapy get a reccommendation from their ortho. I…read morehad therapy years ago with great success for a knee injury, however was instructed by my ortho to visit a PT nearest me. This was a big mistake and an awakening. I went to Excel for 2 visits and I was very disappointed. The initial visit was an assessment, which is fair enough. The second visit was incredibly disappointing. I did a few leg lifts and a couple of stretches and then handed over my hard earned money with a list of more appointments. After sitting with that for a day, I cancelled all of those appointments and hired a personal trainer for about half the cost of what I was paying to be instructed to do a few leg lifts and a few stretches. Luckily my injury is a minor sports injury so this option just made sense. If i truly need PT in the future, i will be looking for serious reccommendations before parting with my $$$.

    Pappas Physical and Hand Therapy

    Pappas Physical and Hand Therapy

    (1 review)

    Will never go there again. Front desk staff couldn't care less - young lady care more about eating…read moreher crackers and other lunch items (at 1030-1100 am), this was every time I came in for an appointment. Johnathon was attentive but had too my patients to give any personal care. All around just a bad experience. We went to Tier 1 instead.

    From the owner: At Pappas Physical Therapy, it is our goal to deliver high quality, individualized physical and…read moreoccupational therapy services as well as health and wellness programs to the members of our community. Our team of physical and occupational therapists are committed to helping you decrease your pain, restore function, and reach all of your rehabilitative goals. We place a strong emphasis on individualized, hands on care. We are committed to providing you with an outstanding experience from the moment you call in on the phone, to when you walk through the door, and throughout your course of care here at Pappas Physical Therapy. Pappas Physical Therapy is your premier full service physical therapy private practice. Our staff is trained to efficiently rehabilitate a variety of conditions. Here is a brief listing of what we specialize in: Sports and Orthopedic Problems of the Spine and Extremities Hand Therapy and Custom Splinting Balance and Vestibular Dysfunction (dizziness) Sport Specific Training Health and Wellness/ Fitness Sessions Personal Training Neurological Care Post-Surgical Rehabilitation Arthritis Treatment and Management TMJ Dysfunction Class IV Laser Decompression Traction Dry Needling Aquatic Therapy (Warwick Location Only) Occupational Health/ FCE We are located inside the Healthtrax facility.

    Sstarbirth - c_and_mh - Updated May 2026

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