I underwent a major rotator cuff surgery in late November, 2025. To be honest, based on…read moreeverything I heard about the surgery and the rehab which followed, I started the process with serious concern. I can say, without any reservation whatsoever, my PT at SSM Health Physical Therapy in Downtown Kirkwood has made the entire process nothing short of a COMPLETE SUCCESS. Kim Henze, my Physical Therapist, just might be the very best medical professional I have ever worked with. Folks, I turn 70 later this year, so this is definitely not my first rodeo! What makes Kim Henze so special? Lots of reasons! Here are just a few: 1) Kim knows her stuff! Extremely sharp! She never failed to impress me about her knowledge and expertise in the physical therapy field. Whenever I expressed a concern , she knew exactly how to address the issue, and carefully explained the recommended process to resolve the issue. 2) Trust me, this is a good thing....Kim is a perfectionist. She understands physical therapy requires a real commitment from the patient. It is not easy. Kim made it clear that when doing the various therapy exercises, keeping the correct "form" is critical. I love that. I don't want to waste my time doing things incorrectly. That doesn't happen with Kim Henze. She works very hard to make sure we, as patients, understand the importance of doing exercises correctly. I never felt pressured or criticized. Rather, I honestly felt Kim cared about my recovery. That isn't always the case when working with a professional in any field....yes, even in health care. Her consistency amazed me. At every single appointment, I felt Kim was 100% dedicated to my progress and full recovery. 3) Kim set very clear expectations. I felt her exceptional communication was key for me to achieving consistent progress and results. Again, the mood was never uncomfortable or degrading. To the contrary......Kim's approach to my therapy got me excited to succeed. I found Kim Henze to be extremely knowledgeable, committed and enthusiastic during every session. Last, but not least....she is one heckuva nice person. I'm not sure I could ever say physical therapy was fun, especially coming off rotator cuff surgery. Nonetheless, Kim always seemed to find a way to make the entire process a positive experience. I'm proud of the work we have done, and understand there is more work for me to do. I was truly blessed to cross paths with Kim Henze at SSM Health Physical Therapy in Downtown Kirkwood. If a need ever arises in the future, I have only one Physical Therapist I would want to join me on that journey....Kim Henze, PT. -Bob B. / Kirkwood

Attentive, supportive, and healthily challenging physical therapy care from a staff of friendly…read moreprofessionals. This was my first experience with physical therapy, and this location of SSM Health is one which I greatly appreciate.

Physical Therapy was excellent..... The office is well…read moreorganized and very helpful. Excellent in every way.

I am so lucky my doctor sent me here instead of Wash U Physical Therapy, which would have been…read morebetter covered by insurance. The extra cost has been worth it. Whitney, at the front desk, is the heart of the operation. She knows everything and will try her best to get you in. HOWEVER, there are not enough appointments here and it can be tough to get a slot. The billing system seems like a mess. Early on, I paid by cash a few times (big mistake) and it took weeks to iron out what I owed. Then, later, I was randomly charged $100 I didn't owe. These are great folks, but they need a new billing system. Okay, money stuff done. Jen Duffie is an exceptional physical therapist. She helped me in my very worst moments; when I was dealing with excruciating pain. She's encouraging and non-judgmental. I've also been treated by Ashley Crain, as well at PTAS Jenny and Emily. All of them were great as well! This is where I would recommend any friends or family members go.

I've seen therapist Alexa a couple of times. She was so thorough with my assessment…read more I was there around 3:30 p.m. The first time, the place was pretty loud. I was glad we could go to a private room for the assessment. I wasn't self-conscious. I just found the sounds pretty distracting. The next visit was perhaps an hour earlier in the afternoon and the place was much less active. No volume issues. I don't get it. Plenty of natural light in the space.

As far as physical therapists go, Axes tends to find the best ones. A well organized facility, very…read morebusy with a lot of therapists. I saw Jeff Cowdry today and he was great! Friendly and efficient, very knowledgeable in his field of expertise

I was experiencing extreme pain in my upper back/shoulder area. I tried home remedies for a few…read moreweeks but when it got unbearable I was referred to IMove PT by my doctor. At first the therapy was difficult because I was in so much pain. I saw Dr. Joda and after 2 visits, he suggested that Dr. Gorman try dry needling. I was up for anything that would help. I must say that it isn't a pleasant experience especially being in so much pain. After 3 session of dry needling along with therapy, the pain became tolerable. I had another of 12 visits with Dr. Joda and by the time I was done I had no pain and was able to resume all normal activities. He was wonderful and I would highly recommend IMove PT for any physical therapy needs.

First of all Greg and office staff were very kind and helpful, but I do believe that I am worse…read morefrom the Physical therapy for my neck. I had many sessions there and did not improve and am in fact worse. I continue to have consistent and constant pains and may have incurred damage to my thoracic spine due to the therapy. I have had compression fractures show up on MRI and they were not there before this. I have also had no trauma to cause this, but there was some manipulation that I believe caused this. I know immediately after one session, I had the worst pain of my life and it continues now off and on. Like I said, they were trying to be helpful, but not sure if they listened to me about my pain level. People really need to be listened to about pain and I don't think this was done. So the main reason for the bad review is related to the business practices of this company. Usually, the staff would ask for balance when I arrived and was happy to pay at the time of service. I had a HSA card that I used and always paid when asked. So I assumed that my balance was up to date and had no current bills incurred. So a couple of months later, I received a letter from a lawyer saying that they were suing me for unpaid balances. I have never seen any medical company go to this lengths over a $190 bill. I would have been happy to pay my bill at any time if the office staff called me and asked for my payment. Well, the company reports that they sent bills and also called one time about the bill. I don't recall getting any of that, but it is possible since I had quite a few bills and was waiting to see if my deductible was met and if insurance was covering this bill. So I was given an extra $150 to pay now on lawyer's fees. In calling the lawyer, collections staff and finally the owner, I had no pleasant interactions. They will not work with you on a bill apparently, be advised of that. They will immediately turn you over to a lawyer with incurred fees. The lawyer, staff and owner were very rude and cared only about the business and not my personal situation and pain. I explained that I have been in chronic pain and now having to have surgery possibly due in part to physical therapy. They had no interest in hearing about my pain, but instead called names and accused me of being neglectful. Me, being neglectful of all things. A word of advise for this company, compassion goes a long way in people working with you. If they would have attempted to call me more than once or showed any compassion for me, I would have been happy to pay my bill. But there was none of this. I am still happy to pay my bills, but feel that it is very poor business to immediately send me to a lawyer and then have to deal with this added stress while trying to deal with chronic pain and the anxiety of an upcoming surgery. Even though, I do feel that the Physical therapists here are kind and want to be helpful, this has left a very bad taste in my mouth about the way this company does business. It really states to me that money means much more to them than people and being compassionate with people whom are hurting. It also is bad business because over a measly $190 bill, they lost any future business from me and anyone I know I will tell about this. Pleasing your customers and working with them would do wonders in creating good will for your business. These business practices just leave me being angry at them and never wanting to go there again.

Greg is the amazing physical therapist I have went to. He truly cares about his patients. He is a…read morewonderful person that makes a rough time in your world go as smoothly as he can. He's pretty funny too. Sara is amazing herself. She is always smiling when you walk in the door. Sara and Greg are the perfect team. I am very happy that I was sent there after my injury. I have always hated going to PT until I started going to Axes. If my daughters ever need to go in for PT again I am going to make sure they get to go to Axes.

I had a complete knee replacement. This was the scariest thing I have ever done. In hindsight, I…read moreneed not have worried. Doctor Nunley and his crew made it smooth and easy for me. As a teacher, I wanted to use my summer break to recover. Dr. Nunley made that happen. He and his team were well equipped to handle all my questions and nerves. I have really enjoyed the daily pep texts I get. These texts offered encouragement, suggestions, and also responded to any questions I asked immediately. Obviously, these texts were AI, but they were great. I will be recommending him to anyone who needs an orthopedic surgeon.

Dr. Nunley convinced me that I needed a total hip replacement at age 37. I had an L5 compression…read morefracture that I kept questioning whether that was the cause of my problems . He said it definitely was the hip. He went in and replaced my entire right hip. I was in so much pain following the surgery they did a CAT scan to make sure that everything was okay. For the next year I was on a walker or crutches unable to walk without assistance. The pain in my hip was excruciating. He had aggravated the L5 doing the hip replacement. When I talked to him about the pain, he said that I had to get my L5 fix because that was the problem. This guy is a con artist. He wanted a body on the table to work on. He assured me that I would be running circles around myself in 3 weeks, not only was I on crutches and a walker for the next year, but it also clogged my abdominal aortic graft. This ruined my chances of being a professional pilot which I was going to school for. And lost my second class medical. I told him that I did not want to do the surgery if there was any chance that that could be clogged. He assured me that I would be fine because of how young I was and how active and in shape I was. Needless to say, it's clogged and is not repairable. I caution you to get a second opinion before having anything done by this guy. I still am experiencing problems to this day with the hip. I have almost no range of motion, and extreme pain directly under the incision. I have also complained about my right leg feeling shorter than the left since the surgery was done. Another doctor in his office said she saw no reason for me to have a hip replacement anytime soon, and when I expressed my concern to Dr. Nunley he said that it definitely needed to be done and he and his fellow talked me into doing it. When you're in severe pain. You will do anything to try and get out of it. Especially when you think you can trust a doctor. Update as of 8/5/17....my pain is still bad in my hip. I've been to physical therapy and nothing has helped. He had the audacity after all of this to send me a long term follow up study so he can get published. Update as of 10/20/2018 . At 42 years old I still cannot Set for more than an hour driving before I get excruciating pain in my hip. There is nothing that can be done to fix it as I have been to multiple Doctors at Emory University to try and rectify this problem. Because of Ryan Nunleys Botched surgery in which he fractured my hip and then lied about it ... and I didn't find out about it until I had to have a nother bypass surgery as a result of a surgery to repair the clot that he caused... and I read it in CT summaries that there was indeed a fracture. I had question him about this the day after the surgery after a cat scan and he said that it was not fractured. This guy is a liar, and all you are as a body on the table to him. Get a second opinion ! Do not use the surgeon for anything! Update as of 7/1/19.... So... it turns out Mr. Wizard put in a hip replacement that is 2 sizes too small. This is verified by Mayo clinic in Jacksonville Florida. Because of the vascular issues caused by Dr. Nunley nunley, I am unable to have a surgery to repair it.... Furthermore... I kept telling him that my right leg was shorter than my left after the surgery. He swore up-and-down that it was not...turns out according to Mayo Clinic Jacksonville, it is. This butcher took a guy who was active, a pilot, and happy with his life and permanently turned it upside down! On going permanent hip pain compliments of Ryan Nunley.....not a day goes by I dont think about what this narcissistic doctor took from me! 03/20/26 I wish I could post a video of how I walk now and all the limitations caused by Nunleys botched surgery!!!!! He took my strong dominant leg and made it virtually useless. With all of the side effects of not putting me on a platelet blocker to prevent clotting which occluded my abdominal aorto bi illac bypass after breaking my pelvis.

My hand therapist was extremely experienced and did an outstanding job. He was informed and…read moreinterested in making my rehab better.

Just getting back into society after having my rotator cuff surgery. I had to schedule an…read moreappointment to start physical therapy visits. This location is right by my house so that was an added bonus. It's located off of north 67 Lindbergh right by the Baskins Robbins and White Castle at Patterson. They are under construction but still taking care of business. My therapist name is Madison and she is very friendly and welcoming. And made me feel at ease. Thank you considering I was very nervous. The staff and receptionist were very welcoming and making an appointment was done quickly and professionally. I will be here for 6 weeks so hopefully my last appt will have me feeling brand new.

Amy is amazing! She truly listens to what is wrong and helps to educate you on why she is doing…read morethings. I have been in pain for 5 years and I am able to go on walks again and move finally!

Joanne is amazing.. she really knows her stuff, is thoughtful & thorough! I researched quite a bit…read morebefore landing on Boutique Physio. I wanted an operation that would soo more than the bare minimum, a group i could trust with my recovery. I'm grateful!