Chris Baker is the top expert in home and business automation. He's personable, professional and…read moretakes great pride in his work and customer service. He's stayed on top of his game for over 17 years and word of mouth keeps him busy. He can teach anyone to basically run their world on a phone and/or a personalized remote. He's recently started installing amazing automatic shades, indoor and out. Theater room experiences to outdoor surround sound and lighting. He will amaze you with your ideas.

Since August 6, 2024, I have been reaching out to Yes Installation for help with replacing a…read morecamera. I received inconsistent responses until September 4, 2024, when I had to repeatedly call and text. Eventually, their Denver office dismissed me, claiming they no longer service my camera system, despite having replaced the cameras just three months prior. They even texted me that my camera system would be available soon. Now, they say they have no cameras because my system is "too old," even though it's a brand new Lorex system installed in 2023. After a month of inquiries, I received a sarcastic comment from the person responsible for ordering cameras, stating that they no longer service such old models. Why provide me with misleading information for an entire month? How can you claim not to service them when you just did three months ago? I strongly advise against doing business with them; you will only encounter frustration. I have text message evidence of our communication and wish I could have recorded our phone call, as it was both disrespectful and unprofessional.

Brian and his team do a great job. Yes Installation manages my whole-home automation system. This…read moremeans I have had the opportunity to work with Brian on numerous occasions over the years as we have upgraded and tweaked my system. My residential setup includes URC Total Control home automation, which incorporates a 130+ device Lutron lighting system, numerous video sources(Rokus, Chromecasts, and DVD players) across 5 televisions, as well as multiple audio streaming sources (Autonomics and Sonos) across 11 audio zones. Brian not only has the expertise and experience you need for a complex home automation install, he brings an incredible work-ethic to the table as well. On more than one occasion he has gone above and beyond my expectations to fine tune my system and ensure I am satisfied with his work. I highly recommend Brian and his team for any home automation, video, audio or security project. No matter the size of your project, rest assured you are getting the "A team" with Yes installation.

Devin did a great job upgrading the radio in my 15 year old Hyundai Santa Fe. Great customer…read moreservice and took extra time to thoroughly check me out on all the new features in the Elite unit. Clean install and on time delivery! Highly recommend!

I came in and after being greeted I said I would like to purchase an audio set. They said the…read moresalesman would be right out and when he did she said I wanted some audio for my minivan and he then helped the lady who came in after me. I left and waited outside but no one wanted to help. I heard good reviews about this store. Unfortunate that they have horrible customer service. I went to my car to locate another store but after 10 minutes a staff person came and stood in front of my car facing me while he vaped. I'm sure that was intimidation to leave so, I did.

I initially found this business while looking for a new stereo for my old truck. I went to their…read morelocation and was very impressed. I decided to purchase a stereo for my truck and have it professionally installed. I picked up by truck several hours later and was absolutely impressed, to the point that I purchased another one for a family member the next day. When looking for window tint options for my Tesla, I settled on them as the installer due to their experience and professionalism. I had several concerns about the access to the vehicle and the type of tinting they would do with all the glass. After briefly speaking with one of them, all concerns were addressed and I ultimately elected to go with the ceramic tint option. Overall I've had no complaints about Big Daddy's and would absolutely recommend them for anyone that's looking to modify their vehicle. I will absolutely be returning in the near future for work on another vehicle.

Best service. Had stereo that needed to be installed in our RV , Clay was the tech and he was…read moreamazing and very knowledgeable Will recommend y'all

Mikael installed a home security system in our home. It looks so good and hasn't had any issues…read more I'm able to arm my home and lock my door even after I've left, or quickly turn it off if someone needs to go in. I was able to set my doors to beep when people go in and out which is perfect with kids. The video camera has privacy mode that you can set to turn off when you set your alarm and it will start to record when it hears sounds or sees motion so it's easy to see activity without scanning through a bunch of footage. Once we let the alarm go off for too long when opening a door and the kids couldn't put the code in and the monitoring company called to make sure we were ok. Thanks to Empire Security for letting me sleep comfortably knowing my family is safe, and having reliable equipment.

From the owner: Alarm Systems, Camera Systems, Audio Systems, Low Voltage Wiring, Networking, Gate Systems, Access…read moreControl, Home Automation Systems, Commercial/Residential Security

For $150/mo why don't I just get Starlink. Been here 3+yr…read moreand service goes out several times- for days....Just read some of the other reviews for that... Currently service has been out going on 5 days, no information from KPE... Atrocious communication; some random answering service says 'they are working diligently to solve the problem' Cannot get someone who actually works @ office or tech support to answer the phone or contact. No Responses to emails for several days. No posting on their SocMed updating to the outage; No text or call to customers; No message on their website....Horridly unprofessional and disturbingly pathetic way to operate a business. Burning through Mobile Hotspot Data about as fast as Congress burning your tax $$ to israel & ukraine Should be 1/3 of a star at best

Company can't maintain service agreements forcing a change in plan and increase to price. Internet…read moreservice went out again and I was told I would have to choose a new plan for third time. While service was out I was charged again for the upcoming month. I cancelled and requested refund. Just received email in June for cancelling in February that said I would get $46 back. Do yourself a favor and look into Starlink.

So, short version: I started this journey in June. A tech came out and installed the system wrong…read more I was then told that he was not an official representative. Then another guy came out about a week later and fixed that. Then told me the amount of equipment we discussed at the beginning was over $500 and I told him I was not told that. That was finally fixed. I should have taken these encounters as a sign from God not to continue and cancel then. I've had a problem with my equipment for a few weeks now and it has been an absolute struggle to try to get someone out to fix it. I've spoken to two reps over the phone and both said "yeah, we can get them out soon and these are the dates and I'll set that right up"....yada-yada. Well, just chatted with an agent to see when a technician will come out this week, as discussed with the second representative yesterday. And this happened (see pictures). I really thought the representative I spoke to yesterday really wanted to help us. I just don't understand why things are this way. I don't get it. Do they truly not care at all about the customer? I would have canceled my services yesterday, but the contract you signed is for over $2000 and you are locked into that until it is all paid off. Buyer beware. I regret signing up with company. The customer service is very Dr Jekyl-Mr Hyde. If you're looking for a great alarm company, go with Front Point. I never realized how good I had it then. I'll be back Front Point, just might take me awhile to pay off the contract debt.

If I could give them negative stars, I would. If you move, this company will nickel and dime you at…read moreevery turn and will not refund your money. They charged me over 250 dollars this year for equipment I wasn't using, that they promised they would send and never did. Scam artists. I'd set up wire and cans around my house before I ever consider using Vivint again.