I was traveling southbound from Fort McMurray to Edmonton when a power steering hose blew up…read more After calling several mechanical shops in Fort McMurray, I was told it would take at least a week before a mechanic could look at it. Towing was the only option left to me, but again - no towing companies wanted to go all the way to Edmonton - did find one that would take me part of the way to Athabasca, as they had other business to do there. I Googled Athabasca and found out about the Koch Ford dealership. I phoned the service department while still on route to Athabasca, Spoke to John Borys (Service Manager) and advised him of our approximate arrival time, and inquired if he had time to look at it. I was welcomed at Koch Ford by John, who took the truck in shortly after. There is a comfortable customer waiting area, TV, reading material, and complimentary drinks and snacks. (Popcorn) I was told my truck needed a part that was not available locally, and would have to be ordered in. I started to look for hotels to stay in the area, when John informed me they could put a temporary (high pressure) hose on the power steering pump, which would allow me to drive the truck back home safely. Thank you John Borys, and the Koch Ford mechanic for getting my truck fixed - on such short notice. I enjoyed my stay and your hospitality. We will do business again.

09 Sled needed reeds put in, has been sitting for a couple…read moreyears, i tryed myself but could not get it, Went to Becker Handyman Solutions, was done for a very reasonable price , $165 . Also checked faulty starter and reverse with out really charging for ita gave me the low down on what was likely needed to do for them. Very happy with service and work, small engine and autobody done at a decent price.

Most recently had recall work done to my car. It was done efficiently and the day and time I…read moreexpected it to be finished. I am Verry Happy with the service department.

Great service and excellent staff! Very accommodating to save me extra time.. thank you!read more

Oil change was fast and easy. Had a reminder of the appointment a day before sent to my phone was a…read moregood reminder. They checked my tires and suspension also

Always very quick in getting tires switched out, always happy when they can get it in and out fast.read more

Keys in ignition, gated community, snow storm. That's a shitty combination, somehow they got to me…read moresooner than expected and problem resolved.

This place is a standout in trucks tops. Awesome menu with a selection if western and Vietnamese…read morefood with a sprinkling of international. Made from scratch burger patties are great. Today I had a Cuban sandwich and wife had lemon pepper grilled cheese. Both delicious.

Fabulous place. Don't know what to say in words, but this place was excellent. Serviced us with a…read moreblown tire before hours on a Saturday. They found a used tire and put it on our rim with no charge. Great people. Phenomenal service. Thank you guys!

it was the best gas station to stop at for snacks and they would feed you if you were hungry at no…read morecost to you if they were eating or told that you had very little money it was such an amazing family run gas station hard to come by now days