I had just flown in to Liberal from San Antonio, TX. When I left the airport, I had an emergency…read moreas I noticed my car had a flat tire. I changed the flat tire in 10 degree weather with my spare only to realize that the spare tire was also flat. Luckily Best One was at a very convenient location not too far from the airport as I used google maps to find the nearest reputable tire service shop and I took my vehicle there. I did not expect to receive such a remarkable experience at BestOne as a new customer. From the get-go they took the time to change both spare and regular tire and they took the initiative to drive to the warehouse to pick up a Firestone tire that was for my vehicle. Erin & Kary made my experience just remarkable. Erin took the time necessary to be courteous, efficient and thorough in helping me find the best deal for tires. While I waited for my vehicle to get serviced, Erin & Kary made me feel at home with their exemplary communication, customer service skills and sense of humor. I wasn't expecting to bond so quickly as they made me feel like home. Like Vin Diesel says in the Fast & Furious movies, they made me feel like FAMILY. Haha. To Darvin and whichever manager is reading this, please consider giving both Erin & Kary recognition for their superior customer service skills, even a RAISE! I was a former new customer but I will now be a forever customer with BestOne service at Liberal, KS whenever I'm in town. Highly recommend!!!

Great service! Convenient. The receptionist was great with an unrully customer. I appreciated that…read morecause my kids were there watching her handle it very well.

Worked with them for almost 2yrs I purchased extra insurance through them. Tried to use it 2 but…read morethey wouldn't let me. Know find out im still being charged for the extra insurance and it isn't even valid anymore. Have a few good workers but multiple who are very rude. Left many messages only got a call back to book an appointment. 1000% DO NOT RECOMMEND!!

Driving from Santa Fe to Salinas in my daughters car loaded with all her belongings, the car…read moredecides to break down as I headed into this town for new windshield wiper blades. I had just driven through one of the heaviest downpours I've ever had to drive through when the drivers side wiper breaks apart so heading to a town not on my planned path to find an auto parts store and this is where the car decides to no longer start. The parts store informs me of 2 garages nearby and this is how I found this place. It was towards the end of the day and they were trying to wrap up but they instead went out of their way to help me out. Great place. Great people.

We had a blow out on our camper trailer 15 miles outside if Hugoton KS at 5:15. I called the first…read moretire place I found and they said that they closed at 6 and would have to call me back and let me know if they had the right size. Still no call back. I called Bultman Tire Center the lady answered the phone and said that they close at 5:30 and yes they had 2 of the right sized tires in stock. I told her we were 15 min out and she said "I will let the tire shop know that you are on your way". We pulled in at 5:40 and they had us back on the road at 6:00. Thank you so much Bultman Tire Center for making our Vacation a lot less stressful!

Had an axel seal blow out while driving on a 32 hour road trip. Stopped in because this place had…read moregood reviews and seemed to get people back on the road quickly. I ended up stuck there for 3 days (waiting on a part), and within 2 hours of leaving the shop the seal they replaced had already failed. Had to tow it to my local shop where I live and had to repay for the same $700+ dollar job. They also charged my card more than the receipt stated. Very disappointed. My mechanic (whom i've taken my car to since I got it over 4 years ago) showed me they had incorrectly replaced 2 wheel studs after they broke them by using a hammer on them.. The Differential was also not sealed properly and started leaking as well in that 2 hour ride after leaving their shop. Now I'm out over 1400, when I was supposed to be on a nice vacation to see family for my baby shower. With a baby coming it was money I simply did not have, very disappointed they sent a pregnant woman down the road with faulty work knowing it could've caused a wreck. If I could, I'd give 0 stars.

We were passing through town trying to get back to California and these guys helped us solve a…read morecheck engine light super quick! They were very helpful, honest, and kind. We are thankful for their service!

We blew a tire on our camper north of Liberal. We were able to get the spare on and make it to…read moreKansasland Tire. They put on a new tire very quickly and professionally. Greatly appreciate the courteous service! Highly recommended this place!

Work was performed in a very professional manner and the work was completed as promised.read more

Juan did an amazing job fixing my car for a fair price! He was able to repair my car within a few…read moredays and threw in a car wash (picture taken before the car was washed) I would 100% recommend any auto repair.

The sales area was dated, with only the basic convenience items, foods, and drinks. The service was…read morefine, and auto service was available. Overall, meh.

Terrific experience, professional and courteous. Stopped what he was doing and took care of us…read moresince we were travelling.

They fixed my car quickly and got me right in, which was nice. Unfortunately, the didn't bother to…read morecall me when it was finished to let me know I could pick it up. When I arrived, my car was parked down the street, with the windows down, doors unlocked and keys in the cup holder. Glad there wasn't a car thief in the area because it felt like I was being set up for that. Price was ok for what I had done. I had asked about a part for my car and they said they would check and let me know, but never got back to me.

They used to be a great shop and call when extra things were needed. Now they do what they want…read moreand get mad when you question them. Also after job was completed new issues occurred after it left the shop and they refused to fix the issues because * they didn't pay attention and didn't notice it while it was in there shop". Total unprofessional now and would stay clear unless you want extra things done that don't need to be done and have to pay for it!