Very courteous and helpful. Everything was exactly as expected. Great service in every esy.read more

Don't call anyone else. If you are out late, need a tow, this is shop who you should call. They…read morehave high ratings for a reason. The phone number is Steve's personal cell phone 4248028254 Highly friendly, highly professional.

Nothing to say except for Exceptional Experience and best price in Chattanooga. Won't use anyone…read moreelse! Mike was quick and took care of me! Airport Tow company is great and doesn't damage the vehicle!

I've used them for a long time. I even worked for him before. They came to move a building today…read moreand since there truck had a engine coolant issue the owner took it out on my dad's 15,000 portable building and totaled it. And refused to fix it.

Note!! Not sure why it has our location in California, but we are in Chattanooga, TN!!!! #confused…read more Thankful, my husband is currently going through chemo, his GMC Denali truck tire decided to blowout when he was turning into the oncology parking lot. Normally, this would be an easy fix for him, but in his current medical/physical condition it was not. I called Prime Repair going on their 5-star reviews, and they said they would be there in 30 minutes. When they arrived the technician noticed that two other tires were bulging at the sidewalls and could blow as well. The tires were less than 2-years old and Michelins, far from the 60,000 mile guarantee. They gave us a price for 4 new tires, and we went with them. The technician made two trips back/forth from the initial visit. New tires, excellent service and thankful they were there for us all in the oncology parking lot. Sidenote: Just a few weeks ago our kids (and "soon arriving" grandbaby) were visiting from out of state, they took the truck to Viriginia for a day trip. We cannot be thanking God enough for their safety, as not realizing the tires were definitely defective. Not to mention my husbands 25 mile drive to oncology yesterday. Thank you Prime Repair & Recovery! You get all of the 5 stars and more from us! May your business continue to provide great service and be blessed beyond measure. "The Nelson's" Chattanooga, TN

Well got a flat tire on a Sunday at interstate. All the shops nearby were closed. Thankfully manuel…read moreand his team were nearby. Gave them a call they were onsite in literally 5minutes. Helped me change my spare and were off in less than 5minutes. Highly recommend. Genuine and gentle

my car needed a tow yesterday and they came though nice and quick. The driver was nice and took me…read moreand my car to my destination.

My buddy told me about this organization when I needed my car hauled out of a parking garage. I…read moredecided to give them a call after reading the reviews, even though I wasn't sure if they were reputable at first. They were quite fast, inexpensive, and friendly, so I'm glad I did! Without a doubt, if I ever need towing services in Chattanooga again, I will use them.

My SUV's transmission met its demise on I-75S during 8 AM rush-hour traffic. I called AAA, who…read moreconnected me with A1 towing. My driver's name was Chip. Not only did Chip arrive under 30 minutes, he checked in regularly to make sure I knew that he was on his way. He also made sure that I was safe each time that I spoke to him. Once there, he had the car loaded and on its way to the repair shop in only a few minutes. Chip then called me later to make sure that I knew the car had arrived ant the repair shop and also to make sure that I didn't need any further assistance. I highly recommend this company and would absolutely use them in the future. A big thank you to Chip for making a hectic morning go a lot smoother!

I'm extremely disappointed with my experience here. An employee damaged my vehicle, and I was told…read morethat brand-new replacement parts had been ordered to repair the damage. When I arrived at the shop, I waited there while they worked on my vehicle. After they finished, I discovered that instead of installing the brand-new parts I was told had been ordered, they had put used, damaged parts on my vehicle. The replacement door panel didn't even match the other door panel. To make the experience even more unprofessional, while I was sitting in the waiting room, I could hear the owner on the phone cursing at his staff.

Courteous, On Time, Answered my questions in layman terms, Knowledgeable; YES, I would call them…read moreagain if need.

Austin was a godsend! Quick response, friendly, and professional. An object on the road blew out…read moreour tire three hours earlier, and then our spare tire blew out leaving us stranded roadside. Not only did Tactical Towing load our vehicle onto the back of its bed and take it to our repair location of choice, but they also have extended cab trucks so that passengers can ride along with their vehicle. Our home was en route to where our vehicle was being repaired, so he dropped off my wife and son with our luggage, before traveling on. So grateful that they pay the extra insurance that they can, and are willing, to do what they did. While the tow was paid for through our insurance, his pricing is lower than other services but they offer more. No doubt they are the best value within a 100 mile radius. There was no better ending to a blown tire event.

Came out immediately and helped us get our car to the shop!! Very Friendly and even helped push the…read morecar into position to load up. Would Recommend to anyone needing a tow!

Excellent job on the tow and the driver was very polite and mannerable. Arrived ahead of schedule…read moretime he knew his job and did it very well. The tow pricing was a lot cheaper than expected as well compared to other competitors. He actually made a terrible day for me not turn out so bad at all. Thank you again Michael for your patience, kindness and respect. Wanda Everhart