I highly recommend this Verizon location. Our sales person whose name is I believe Arron, helped my…read morehusband and I out tremendously! Thank you, Arron! Stay away from the Verizon on Grandview Boulevard. Terrible!

Bar none This is the worst customer service I have ever received!!! I waited for two hours after…read morethey made me drive in from whitewater wi only to be told they were having problems with their computers. Mind you, I have been to some terrible places but these people didn't give two shits about us after making us come back with paperwork that we had incorporated our business. Once we got the papers they told us their business department is closed on the weekends and we would need to come back Monday. Why wouldn't they have told us that right away to save us a trip. To say this was terrible service is an understatement. The manager William was an arrogant ass and just didn't give a crap. We will look elsewhere for service. I hope everyone gets that this place sucks!!!! Verizon wireless in Waukesha can KMA!!!!!!!

First off, understand your devices and repair requirements. This is a review on iPhone I haven't…read morehad anything else repaired there. After I had my iPhone 12 screen replaced, the device and software detected that this was not OEM specs. Lesson learned after $250 later. After a few weeks, I also discovered my phone heated up very quickly whether in my pocket, in my car on the holder or at Amfam field. Sometimes requiring 20 minutes or more to cool off. This never happened before. As a review of uBreakiFix, I was able to go on line and get a quote and reserve a time to get my phone fixed. 2.5 hours later it was completed. In that respect, they were fast and responsive. Easy to navigate website. Would I go back? Probably not...now I would take it back to an authorized repair facility (Best Buy or the Apple Store). I wasn't saving that much, it was just closer and speed. After thought it wasn't worth it.

Six months ago I brought my old ipad mini in for eval. The tech was very knowledgeable and had my…read moreipad mini done the next day! Apple does not repair or offer support on older ipads so i was lucky to find this place!

Jonny helped me get my upgraded phone up and running. What an outstanding representative for…read moreCricket...polite and very helpful. Thank you.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Waukesha store today.

Amazing nice guys and best price I highly recommend this store for cellphones and cheap plansread more

WORST BUSINESS in the world!!! If I could give it a -1000000000000 I would!! Owner tried to tell my…read morebrother that he had a virus on his phone and it would cost $35.00 to fix. Now mind you this isn't the first time, when I refused he said "well then I can't help you" so I asked for my brothers phone, did a restart and it worked just fine!!! This man(owner) takes advantage of the non speaking immigrants and the mentally challenged...my stern advice STAY AWAY

Outstanding service! They took the time to understand exactly what I needed and made sure I got the…read morebest deal possible. No pressure, just honest and helpful guidance. I walked away confident in my decision--definitely coming back for future needs Most definitely go see London Love

This was completed on the phone. I requested to schedule a payment as well as asked if they could…read moretest my phone and see if it was in any trouble. Skylar went above & beyond in helping me... because my phone was lagging and going in and out Skylar remained diligent and took care of both issues. What a trooper!!! I can't thank Skylar enough!! My phone was up & running in just a few moments!!!

This place has the best service ever. So friendly and willing to help. Prices are good, and quality…read moreof items us great. They also have a great selection of phones, the phones are also very discounted. Come here, you will not be disappointed!

When you don't need any help you always see employees walking around…read more But the minute you need help they all disappear Cashiers are pleasant but slow as can be

This location is pretty solid. Plenty of stock and helpful employees throughout. Check out is…read morepretty seamless. Unlike some locations that are short staffed.