Great experiences with Douglas. Zack was very clear in his explanations and upfront, gave me…read moreseveral options. Installation was quick and easy.

i purchased their Ecowater sump pump combo backup system. Did not end well. I so wanted this to…read morework but I found out my warranty was voided because they installed this unit in my 15" pit which after installed realized it has to be 22". I kept getting alerts my water level was high then it would kick in and drain. Then I got high voltage alerts, then another that said undefined. Douglas was willing to honor my warranty but then in reading the paperwork I discovered it was not recommended using a generator with it. Another thing not disclosed to me. They didn't even realize it. Which why would they not know these things?? It is overly sensitive sending alerts over every thing. They did agree to remove it so I could get something else and return my money .... However when they came to pick up their sump pump they had no money to give me. After feeling lied to I did not give them their pump. I now have to return the pump to the office and then I get a check. I would have recommended their water conditioning but at this point I definitely don't trust them. This sump pump is apparently new to them and they have no knowledge of restrictions it has. I'm deeply disappointed this happened as the installers Connor and Wes were great and did their best to help. I definitely do NOT recommend this company at all especially their sump pump that they know nothing about. Call the manufacturer like I did. Every little thing voids the warranty.

Kobelle Plumbing always does a great job for us! Today we had a lot of things done and Kody did an…read moreexcellent job!! He is very courteous and was attentive to our needs and kept everything neat and tidy after. Thank you, Kody!! MaryJo and Tom Serra

Wonderful customer service from top to bottom. Their work is always very clean, thorough, and…read moreefficient. Every plumber talks to you and is very informative about the issue at hand. They give you options and discuss with you what they feel is best. They are never pushy and are very honest. They are the only plumbing company that we use. After bad experiences with other companies, once we found Kobelle we will never use anyone, but this company. You get what you pay for and this company is grade A!! Honest, hard working, efficient, and trustworthy...what else can you ask for!!! Thanks for always making my family feel like a priority!! You guys are amazing!!

This company gives you everything you would want from a service company. I made a quote request…read moreonline for help with our water quality on a well system. They called me and set up an appointment to review our systems. To be honest, I thought we wouldn't be able to afford fixing out stinky sulfur water. Surprisingly, they got it done at a price we could make work. They gave us quotes for a new water softener, a well pressure tank, and a electrical anode rod. Turns out, our current pressure tank didn't have a safety valve, so we chose to replace that and the anode rod. I really like the modern system they use for sending quotes online where you can select the services you want. Finally, we had a technician come out to do the repair. He was on time, professional, and did excellent work. Best thing ever, we no longer have stinky water!!!! We have been trying to figure this out for 2 years, had called multiple places that had no solutions, and Advance finally made it happen. Thank you!!!

I chose this company because they were recommended by Mitchell Building Company and because they…read moreservice many homes in our subdivision. Based on that reputation, I expected quality installation and customer service. We purchased both a water softener and a Dr. Rust system because we were told our well water had a very high iron content. The entire purpose of the Dr. Rust system was to prevent iron staining on our brand-new white siding, stone, driveway, sidewalks, and other exterior surfaces from our irrigation system. A few months after the installation, we discovered rust staining on the exterior of our home. When a technician came out to inspect the system, he found that two wires had never been connected during installation, meaning the Dr. Rust system had not been operating since the day it was installed. I then spoke with the manager, expecting the company to take responsibility for the installation error and discuss restoring our home's exterior. Instead, I was told that we should have contacted them sooner, even though the system had never been functioning because of the installation issue. The only solution offered was to send me a bottle of rust remover. I understand that problems can happen with any installation. What disappointed me most was not that a mistake occurred, but how it was handled afterward. I expected the company to stand behind its work and help restore our property to the condition it would have been in had the system been installed correctly. Unfortunately, based on my experience, I cannot recommend this company.

Ray is da man. We're staying at a friend's place on the lake. It's on a well. The water…read moremysteriously stopped one day, after checking everything we knew to check, we called the cavalry. Ray arrived and wasted no time troubleshooting and discovering a clogged screen about 110 ft in the ground. Unfortunately, the technique that works best also has the well down for a couple days. While he was treating the area, we took a small overnight trip. Upon our return the next afternoon, we were surprised to see Ray was reassembling the well. One successful test later, we were back in action. It's nice to know whether we need a new dug or repairs to an existing system Ray is there to make it happen. 10/25

Ray was recommended to us by a family member. We were on borrowed time with our well pump. My…read morehusband called him, and he was out the very next day. We did run into a couple of complications that involved pipes inside the house, but he, along with our master plumber best friend, wrapped it all up PERFECTLY! He flushed our well too, which has vastly improved the quality of the water. What was stinky water full of sediment, we can now drink! Ray is fast, knowledgeable, professional, and very fairly priced! ALSO, he uses only top quality materials, which we truly appreciate. We HIGHLY recommend Ray for all well servicing needs!!! (Ray, if you're reading this - THANK YOU!!!!!)

Brion Perry with Advanced Water Treatment is so knowledgeable and professional, he has a calm and…read morelogical approach to the solution he designs for your household and explains everything in a way that's easy to understand. One thing that stands out to me in a big way is, how patient he was with me. I ask a lot of questions because I love to learn about everything and especially wanted to be involved in the process (not to be confused with micromanaging.) Brion patiently fielded all questions and calls and made me feel exceptionally good about the solution we applied for our hard municipal water. Mike Martin, our installer, equally proficient and knowledgable, gave me a great rundown and walked the job with me mapping out where everything was going to run while I shared some details about our future plans for a finished basement. I was so enthusiast about this install and soaked in as much information as Mike would share to help me maximize the functionality of our softener. Mike provided a very professional install with high level attention to details and service. We're so glad we went with Advanced Water Treatment, and so will you!

Hi, I am writing this review to let other people in the…read moreCommunity know about my horrible Experience as a New Customer using this Company. I called Advanced Water Treatment at the end of March, 2026 to have our water softner system serviced. When I spoke to the lady at Advanced Water Treatment, she asked me if I would send photos of the Unit in my home so they could make sure that the Tech could have the parts to fix the unit on arrival. I sent photos, per Advanced Water Treatmenet on Friday, 3/27/2026 . My appointment was not scheduled until the upcoming Tuesday. The Tech shows up on Tuesday, 3/31/2026. I let him in the home and let him know that the Piston was stuck on our specific Unit which was the problem, ( Which he did confirm that was in fact the issue). The Tech then tells me that Advanced Water Treatment doen not even carry those parts! The issue I have with this company is they knew that they were not able to Fix my Unit because they don't carry the parts for the Unit I have but are still charging customers a service fee! Not one person from the Company called or text me to inform me that they didn't have the parts so I could've had parts here for them to install since they don't carry them ( Which was the whole reason I sent them Photos of my Unit in the first place) I have requested Multiple times for a refund which has been denied by the Owner , Brad! This Company is Scamming people out of their hard earned Money just to make a BUCK!