We stayed here on Wednesday, July 15 with our kids and our dog, and this was honestly one of the…read moremost pleasant hotel experiences we've had in a long time. The first thing that stood out was the lobby. It was absolutely gorgeous.....beautifully and tastefully decorated, and it honestly felt more like a swanky boutique hotel in Las Vegas than a typical Quality Suites. The hotel has a complimentary happy hour every evening from 5:30-7:30, and it was fantastic. They offered free alcoholic and non-alcoholic drinks, along with very reasonably priced BBQ food like burgers and chicken sandwiches. It created such a welcoming atmosphere, with families and other guests gathering in the central courtyard, chatting and relaxing while soft music played in the background. It really encouraged people to come out of their rooms and enjoy the space together. Our suite was much larger than expected, with a separate living room and bedroom connected by a dividing door. Having that extra space made traveling with kids much more comfortable. The staff also let us check in early at 12:00 p.m., which made a huge difference after our drive and was greatly appreciated. Breakfast was another highlight. It was complimentary, but it felt much better than a standard hotel breakfast. They had hot options cooked to order, including breakfast burritos and griddle plates, and everything we tried was delicious. I also appreciated the little touches throughout the property. There were plenty of pool towels available by the pool, so we never had to hunt one down, and there were clear signs throughout the hotel reminding guests about breakfast and happy hour times, making it easy not to miss these great amenities. This hotel clearly puts thought into the guest experience. Between the friendly staff, spacious rooms, excellent food and drinks, beautiful common areas, and family- and pet-friendly atmosphere, we'll absolutely stay here again the next time we're in San Luis Obispo.

This property may be a good fit for larger families, especially with the included breakfast and…read morehappy hour, but beyond those perks, it feels like a very average hotel that is overdue for a significant renovation. The happy hour was enjoyable, and the person working the bar was friendly and welcoming. However, the rooms are extremely outdated... they genuinely feel like they haven't been updated since the 1960s. The property is in serious need of a refresh, if not a complete renovation. During my stay, I noticed uneven flooring, scratchy bed linens, an uncomfortable mattress, and even a patio screen that had fallen off. These are the types of details that significantly impact the guest experience. For a room costing around $250 per night, I expected a much higher level of comfort, maintenance, and overall quality, especially considering there is a resort fee on top of the nightly rate. The hotel has some nice amenities, but the condition of the rooms makes it difficult to justify the price.

We can't thank Darren Viles enough for making the engagement of our daughter and soon to be son-in…read morelaw more special. There is "going over the top" and then there is what Darren Viles did for us. These moment come along only once and we won't forget the experience we had at Hotel San Luis Obispo!

This hotel was the best one I stayed at during my Pacific Coast road trip. Hands down. It's…read morehonestly up there with one of the best hotels I've ever stayed at with the exception of ONE thing. The European lights. What on earth. They were just a little bit unnecessary, in my personal opinion, unless it's some sort of money saver and in that case I get it. With that being said, it was a hiccup compared to my overall stay, which was incredible. I booked with an outside website and when I arrived at 9:30 pm they did not have my reservation on file. I was having a day already and this set me over the top. I was not super nice to the front desk staff, it was late, I had driven from San Diego, I was exhausted and starving and I kept showing them my reservation receipt e-mail frustrated. Then I started crying, it was embarrassing guys. The woman at the front desk was SO NICE TO ME. I thought she was going to start crying when I was crying. I was venting to her about a guy and she was so empathetic. It was a wild couple of moments. The other woman who went in the back to speak with the manager came back out and said that although they couldn't find the reservation at that moment she was going to find me a room and upgrade me for my inconvenience and put me in a suite. That was so over the top generous. Then she handed me a bottle of wine for my inconvenience. I don't drink but it was seriously the sweetest gesture. I was not inconvenience these people at the front desk, I cannot say enough nice things about how this situation was handled. The bellhop brought my luggage up to my room for me. When I walked into the room my jaw dropped. The room was unbelievable. Massive entryway, enormous room, most comfortable bed, huge balcony with a massive bed couch outside, bathroom was insane. It was seriously perfect and over the top. They had complimentary snacks and water. They had a stunning bar and restaurant in the lobby with a huge fireplace. The pool was dreamy. The hallways were huge, it was luxurious. It was one of the most luxury stays I've ever had. I cannot recommend this place enough. Walking distance to everything. Thank you for being so great!

Stayed in room 10 for a weekend. I am a light sleeper and unfortunately, the people who were…read morestaying in the room above room 10 were heavy stompers and liked to stay up late and wake up early. Also Room 10's windows is right next to the bus stop, so you hear a lot of conversations and a lot of loud cars drive by. Fortunately the hotel provides earplugs and an eye mask which was really cool. There's also a complimentary breakfast from 8-10 and I appreciated the 2 clearly marked gluten free items on the menu.

We have stayed here many times, but hadn't stayed in over a year. I was back there this weekend and…read morereminded of why I like this property so much. Staff and property is lovely! Always a wonderful stay, wonderful details, delicious breakfast, great rooms and attentive staff. Will return!

Such a stunning and one of a kind hotel. I am very impressed by the cleanliness, attention to…read moredetail, and charm that the San Luis Creek Lodge had to offer! They stand out from other hotels because of the personal touches that they add that most other accommodations don't. Such as: coffee and pastries at your door in the AM, Aēsop soaps and lotions (so therapeutic!), accommodating/very kind staff, and a fully stocked snack basket and fridge with all you could ever dream of! The bed was also extremely comfortable in the deluxe king room which is a huge plus in my book. I only stood for one night but I wish it were longer. Any time I'm in the area I won't hesitate to stay at this hotel over others, I hope to be back soon! Thank you for such a simply wonderful and unique stay, San Luis Creek Lodge!

I'd urge anyone who is planning on booking a room block for a wedding or other big event to…read morereconsider booking here. I would have given this place 5 stars, but I had so many issues with the billing and booking process for a room block that I was stressed more about this than anything that I planned for my wedding. I got married in SLO last month and I booked 4 rooms for two-nights with a contract months in advance. I emailed back and forth with Chavah, the hotel manager, who gave me rates and readily answered my questions in the beginning. Once I signed the contract (4 rooms for the same rate $226 for the first night, $374 for the second night), I didn't hear from the manager again. I was literally ghosted. I would have stayed any extra night on Wednesday or Saturday, but when I asked about the rates for those nights, she never got back to me. When my family and friends called to ask questions about the cancellation policy, I found out after speaking with the staff at the reservation desk that they were given the wrong information. When I first signed the contract, I was overcharged on the deposit (first night's rate) for each room in different amounts. I had to be refunded after I brought it to their attention. When I checked in the day before my wedding, I was overcharged on the second night for two rooms and had to be refunded again after several conversations. I sincerely want to thank Isabella and May for their help in resolving this situation. The rooms were great. They provide delicious breakfast muffins and coffee. The beds were comfortable, the AC works great, it's clean, and the rooms are nicely decorated. The only downsides are that the walls are kind of thin so you can hear neighbors and there was a buzzing/humming sound coming from the fridge all night, but otherwise, the stay itself was fine. My brother and dad had stayed here before and had a positive stay, so that's why I thought to book a room block, but I won't ever consider them for an event again.

Built in 1922, this place operated as a small jazz age hotel. In the 1960's the upper floors were…read moreconverted to residential housing and the bottom floors were used by small businesses. One of the renters Kimberly Walker opened up a small bistro and wine bar in 2009 and called it the Granada as the original sign was still hanging. The following year the property was slated for demolition. Kimberly partnered with three friends to restore the property to its original use and save the bistro. They picked everything out special to compliment the hotel. It is now home to 17 guest rooms, The Bistro restaurant and the speakeasy Nightcap. We had been wanting to come in for brunch and made a reservation for Saturday morning. It was a beautiful day to sit outside on their gorgeous patio to dine. This place is timeless and I love all the history. Sylvia was our server and she was fantastic. She made sure our experience here was top notch. For starters we went with two Mimosas. So refreshing and delicious. From there we enjoyed their deviled eggs. My main entree was the eggs Benedict. The hollandaise sauce was so perfectly made. We loved everything about dining here. Service was great, food was tasty and drinks were delightful. Parking is on the street and can be a challenge. If you can, you may want to walk here from wherever you might be staying.

Disclaimer: This is a review for the hotel only. If you read the reviews, it will show that the…read moresolid 4-star rating is inflated due to the speakeasy reviews. Pros: Location makes downtown very walkable and the decor was tasteful. Cons: This is actually a 2-3 star hotel; it has the label of a 4-star because it has on-site dining area and reception. It overpriced for the value, $1,000 for two nights. Back parking through the alleyway was not included; it was $20 a night. The room was small, with a 3' x 3' shower that was about a foot away from the toilet. Shower water splashes out from underneath leaving the bathroom wet most of the time. There was no desk, no closet, and little room to fully lay out a suitcase comfortably. The AC would stop working during the middle of the night and went into multiple error modes on the last night. There was complimentary rosé offered but when we came down, no one was available for it. This hotel did not meet expectations and really should be refunding customers at least 30% back for misleading marketing. Tips: Use the parking structure for $8 daily parking since everything is walkable. We didn't lose the room key but if you do, it would be a $250 charge.

A Dreamy Surprise at Madonna Inn!…read more What an unexpected discovery! We stumbled upon the iconic Madonna Inn in San Luis Obispo, and it felt like stepping into a whimsical fairy tale. The pink velvet booths, sparkling chandeliers, colorful flowers, and charming vintage decor make this place absolutely magical. Every corner is a photo opportunity! We stopped at the Copper Café for breakfast and ordered the beef with two eggs. Unfortunately, the food didn't quite live up to the atmosphere. The beef was a little too dry and tough for my taste. But honestly, who could be disappointed in a place this dreamy? The beautiful surroundings and unique atmosphere more than made up for the meal. Sometimes it's not just about the food, but the experience. A lovely, unexpected stop that made our road trip even more memorable!

Overall the old Mexico room Was nice . The floors were dirty…read morebut the beds and bathroom Was clean. There are lots of perks. The soap is nice and shampoo conditioner and body wash is in bottles in the shower. The pool Is nice and warm. Great location.

Lovely hotel, comfortable room, accommodating staff, convenient location, will return.read more

I stay here when traveling to SLO for work. It's such a cute hotel and super close to downtown and…read moreCal Poly. No offense to Hilton, but it feels like a boutique hotel in that it's quaint, has unique decor and amazing & warm service. I haven't eaten there, but the wine selection is great, mostly local selections which I love. The iced white chocolate mocha is amazing, truly.. a must try. It's my treat yo self indulgence while I'm traveling for work. One example of just how amazing this place is : one morning. I woke up at 5 AM feeling completely dehydrated and texted their customer service asking for iced water and they came through with just that, in what felt like less than 5 minutes! Shout out to Hamed for being a rock star.

I've been staying at The Butler Hotel every time I visit this area since 2022, and it has never…read moredisappointed me. My expectations have remained consistently high because of the warm hospitality and exceptional cleanliness. One of my favorite features is the open kitchen, which is thoughtfully stocked with many of the comforts you would enjoy at home while traveling. On weekends, the staff often adds a personal touch by offering complimentary wine and pastries for guests, making the experience even more welcoming. San Luis Obispo is a wonderful place to visit, and The Butler Hotel makes me feel less like a traveler and more like a member of the local community. It truly feels like a home away from home, and I look forward to staying here every time I return.

You'll feel like Don Draper. It's sexy, elegant without being bourgie and is an actual oasis there…read morein SLO. Def will be back!

Overall, this was a great hotel, just left off a star due to the room feeling a bit dingey/humid…read moredespite having the a/c on. Came here during the 4th of July weekend to get my poor pup away from fireworks and for the most part, it was a success. There was only 1 or 2 fireworks that went off the entire night. The breakfast buffet and friendly staff made this stay great. Also, worth mentioning all the stores in walking distance from this hotel!

I've always enjoyed staying at Embassy Suites, and if the price is right, I'll usually choose them…read moreover other hotel chains. Unfortunately, this stay just wasn't up to the standard I've come to expect. Check-in was quick and easy, and our suite was spacious, clean, and very comfortable. One surprise was being charged to park in an open parking lot. I wish that had been disclosed upfront. We were staying three nights as a family of six, yet the body wash dispenser in our room was less than one-eighth full when we arrived. We figured it would be an easy fix, but after my kids went to the front desk, housekeeping brought a shampoo bottle that was less than half full--and no body wash or conditioner. That meant another trip to the front desk just to get basic amenities. The pool is usually one of my favorite parts of staying at Embassy Suites, but this one was disappointing. There was debris floating in the water and visible junk on the bottom of the pool. It honestly looked like it needed a good cleaning. Breakfast was where things really went downhill. My 12-year-old daughter ordered a spinach omelet and found a green beetle about the size of a dime cooked into it. When my wife brought it to the staff's attention, one cook actually commented that it "didn't look cooked." My wife pointed out that not only was it cooked, it was greasy from the oil used to prepare the omelet. Thankfully, another cook stepped in, apologized sincerely, and handled the situation professionally. It also appeared they may have been short-staffed. Around 5:30 a.m. when I left for work, there were still empty beer bottles and cups sitting around the atrium from the night before. One area where the hotel absolutely deserves praise is housekeeping. They did an outstanding job. Every day I returned from work, the room was spotless and well cared for. They were easily the highlight of our stay. The evening hospitality reception was also a bit underwhelming. It consisted of the same tortilla chips, salsa, snack mix, and cheese cubes each night. I've stayed at other Embassy Suites that offered fresh vegetable trays with ranch and a better variety of snacks. Overall, there were definitely some positives, but unfortunately more negatives than I'm used to experiencing at Embassy Suites. I know this brand can do much better, which made this stay especially disappointing. I'm hoping this was just an off week because this isn't the Embassy Suites experience I've come to expect.

This is a great boutique hotel in the heart of things going on in downtown SLO…read more It has great charm in a modern, boutique way. We have stayed here several times and love the ease to walk around at night, morning and during the day. Makes exploring downtown slow a better experience.

We booked a quick one nighter to escape the summer heat before school started. Our initial…read moreexperience was truly a special boutique hotel experience yet we were promised a few things that definitely fell short and left us with a bit of a sour taste in our mouth. The front desk talked us into a different room set up as we initially booked two queen beds for our families's party of three stay. She suggested the king room with a couch bed, and she guaranteed us that full linens were already there, and the pullout would be exceptionally comfortable. We arrived to the room and yes, the room was larger and beautiful. We opened the couch bed and it was a sad thin mattress with no linen. We call downstairs and quickly housekeeping was there to save the day. We requested a mattress topper which we were told the hotel doesn't carry so the housekeeper suggested putting a few comforters on the mattress. It didn't solve the issue, but it surely helped. Come evening time there was an outside light that possibly was getting ready to burn out and flashed on and off like a strobe light making nighttime a little bit difficult to sleep through. Then, in the morning, the elevators were broken. The metal beams at the windows were pretty cool architecture wise but were outrageously dusty. A little shocking. We were told to check out the secret garden which they said was a hidden gem yet the realities were it was a sad, overgrown and forgotten place full of weeds, spiders webs, and sad looking fruit that needed some TLC. All in all the hotel was cute just fell a little short. Sort of a bummer as I expected a bit more.