It was my first time visiting the SpringHill Suites at the Keystone location in Indianapolis. I only stayed a few nights and was mainly gone during the daytime. I booked this place because the other hotels in the area seemed unreasonably priced for a weekend stay. Our main destinations were located near Downtown Indianapolis, so this hotel was at the perfect price point for about a ~25 min. drive to the downtown.
I mainly stayed here because other reviews noted how clean the rooms were. And I had no complaints about the cleanliness of the room, it was impeccably clean. Our room looked like no one else has ever stayed there. I am pretty nitpicky about cleanliness of hotel rooms, and I always make sure to check the mattress, pillows, and any couches for those not-so-fun bugs. This room passed all my tests and exceeded my expectations!
However, all of the other hotels I've stayed at would always come to the room to at least make the bed and throw away any trash that we've accumulated from the previous day. I have stayed at *not so great* sketchy hotels, and they even cleaned the room and taken out the trash.
One thing to note about our stay: the weekend I booked was the same as the FFA convention and there was also a local school football team staying on the same floor as us. I noticed that the football team's room were consistently being cleaned and delivered a fresh set of sheets to every room. I'm unsure if this was a user error thing, and I had to request fresh sheets and for them to clean our room during our stay (?) but regardless, I would've appreciated the service as well.
The breakfast here is definitely something to write about. Other reviews say its "OK" but as a breakfast lover, I thought it was exceedingly better than any other hotels I've been to. I especially appreciated that they served tortillas and hot sauce each day. I didn't expect any less from an Indianapolis hotel.
TLDR; Cleanliness of the rooms is the biggest reason to book, especially if you're a clean freak like I am. Will you get amazing service to rave about? Probably not. read more