As with any assisted living facility you need to come and constantly visit and check in on your…read moreloved ones, at different times and days. Although this facility is cleaner than most, it's just as inadequate, incompetent and lacking then any other. We were directly lied to by the in-take administration and promised services that the facility does not and has no intention on providing. You always need to go into directly speak to someone. Forget calling. When you call you are put on hold for always at least 20 minutes waiting before someone answers and it's usually an aide who has no clue as to what is what. I think this may be a tactic though. The dietary staff is also amateurish and unprofessional, inattentive to patients and the food NEVER matches what is on the patient tray. I have seen patients unable to feed themselves literally ignored by the staff and then wheeled back to their rooms without having eaten. PT and OT is a joke and they do the very minimum, the very, very minimum. The activities are also lacking in variety, interest, and planning, completely scattered and disorganized. There are no real activities as the are represented on the activity schedule. Everyone there is expert in passing the blame and flashing a big smile and doing a little jig to give you the impression that your loved ones are in caring, capable hands. THEY ARE NOT! Everyone there lies. They will look you in the eyes and lie directly to your face. It's very much a plantation mentality between the staff and family members with the actual patient being looked over and ignored. It's shameful. If your loved one must be in this facility, make sure that you go in and check on them often, if not you are leaving them at the whim and discretion of aides who are usually more concerned with their phone or laughing and gossiping with each other than they are with caring for your loved one.

From the owner: Palm Gardens Health and Rehabilitation, LLC offers a wonderful alternative to a traditional…read morelong-term care and rehabilitation facility. At our facility, you will not only find a commitment to quality but also a professional and caring staff. Beautifully decorated and pleasant common areas create a warm and welcoming environment. Each resident can relax in the outdoor courtyards and take part in the many daily activities that keep residents active and involved. Our facility offers beautician services and laundry services so residents always feel and look their best. Each resident room has cable television and complimentary Wi-Fi. During meals, residents can dine in the comfort of their room or in our restaurant style dining area.

If I could give negative stars or zero I would. The management is the worst I've run into with…read moreneeding family care. If you can avoid going here or sending family here I would do so at all costs. There were several times that their management were caught in out and out lies regarding care of my loved ones. Additionally, they refused to allow those individuals to be assessed by another facility's medical staff for placement resulting in an additional month-long stay. They also stopped all therapy when insurance wasn't covering it but never let family know that they were doing this so that it was impossible to know that therapy would need to be arranged above what they were charging. The price is ridiculously high for the poor care and horrific management. They changed rooms from private to semi-private with no notifications or permissions. They threatened legal actions, which they in no way of being able to pursue, to individuals who were at most risk and suspectable for what was essentially blackmail. Not only would I never allow a loved one to go there in the future, if their management doesn't change, they should be shut down until they clear house and begin with new management staff.

From the owner: Ashland Place Health and Rehabilitation, LLC offers a wonderful alternative to a traditional…read morelong-term care and rehabilitation facility. At our facility, you will not only find a commitment to quality but also a professional and caring staff. Beautifully decorated and pleasant common areas create a warm and welcoming environment. Each resident can relax in the outdoor courtyards and take part in the many daily activities that keep residents active and involved. Our facility offers beautician services and laundry services so residents always feel and look their best. Each resident room has cable television and complimentary Wi-Fi. During meals, residents can dine in the comfort of their room or in our restaurant style dining area.

The help here is great! Friendly, talkative and will do anything to help. The food???? Well, the…read morebacon is good and the biscuits are passable. The taste of the food just goes downhill dramatically a d term that, and a cup of coffee isn't even offered. There is no menu choices either.. The beds are well, hospital beds, so whatcha gonna do When you have to get out of bed and sit, for hours, as your physical therapy requires, one would think they could find something more than a hard backed, kitchen type chair, or a wheelchair to recuperate in, The whole place us so noisy because of the incessant noise echoing every where. I guess this associated with the remodeling noise though. Epilogue, 30 days later. The meals still really need some improvements, and the comfort level of the seating in the patient's rooms really needs improvement, but the level of care and dedication by the physical therapist and the rest of the staff are 2nd to none. :

Care is subpar. The nursing staff can't seem to get meds straightened out, which is the main reason…read moremy Loved One is a resident there. Housekeeping is awful, water pressure and temp in shower is terrible. Forget about taking a nice hot/warm shower. Meals are not hot and are very bland. Staffing never does what they say they're going to do. Somerby also seems to have a high turnover rate. We expected higher quality of care in Assisted Living due to the prices Somerby charges. We are frustrated to say the least.

My mom moved here two months ago and it's the best decision she made. She no longer sits around…read morethe house feeling lonely. Being on a walker changed her life and she suddenly felt restricted to a home life. She now can enjoy so many activities right at Somerby. Her days are once again filled. Her demeanor and attitude about life have greatly changed for the better. Everyone at Somerby was helpful and so nice to help her meet new friends and learn how to get involved.

Horrid place! They treated my dying grandmother terribly and practically harassed us to move her…read moreout before they called an ambulance to get her out themselves. Most of the staff had a foul attitude (with a few exceptions) and did not provide the amount of care my grandmother needed to survive. The staff even stole from her! They stole her food and her money while she was asleep. Overall, don't consider moving your parents or grandparents into this place unless you want to be tortured every step of the way.

From the owner: Knollwood Pointe, located in Mobile, Alabama, is a modern senior living community that offers…read more24-hour care and assistance with daily tasks. The community also features health and wellness programs, resort-style dining, activities and wellness opportunities, and social engagement opportunities. Knollwood Pointe is a great option for seniors who are looking for a carefree and fun lifestyle.

Enjoy visiting!!! Great dining area where while visiting you can join them in their meals if…read moredesired for a nominal cost. You can snag a free meal if you know someone with a meal pass they will give you! Lunch is the best meal to indulge in. More food available while dinner has smaller portions due to residents eating far less. Resident rooms are adequate with maintenance and house keeping doing a great job. Everyone is very courteous, managerial, wait staff, maint, and residents. One drawback is limited parking.

From the owner: Asher Point Independent Living of Mobile is a vibrant senior living community in Mobile, Alabama…read more Our residents love being centrally located to all life's necessities while having everything they need to thrive within their community of like-minded people. We can't wait to show you around and help you settle into your new home.

Touching Hearts Senior Care has been in business for 11 years in Mobile. Owner, Gina Germany,…read morespecializes in dementia care and education. I am very impressed with her continuing education in the field and the fact that she cares for her patients wherever they may be. Whether at home, in the hospital or assisted living, Touching Hearts will be there. I have not had to avail myself of their countless services, so my endorsement is more about Gina as a person and community leader. Here are some of the services the company offers: Fall prevention, transportation, meal prep, medication reminders, bathing, dressing, shopping, errands, housekeeping, laundry, Alzhimers and Dementia Care.

Gina Germany, owner, is devoted to helping elders and their families. Her excellent staff are very…read morehelpful and knowledgeable. She is an expert on Alzheimer's care. They have a very careful vetting practice for their caregivers and continuing education. I attended the award's luncheon for the caregivers and I was so amazed at all the great people there.