My husband surprised me with a massage at the Alfond Spa for my birthday. I was a little scared…read moregoing in because I had only had one other massage before and wasn't really sure how the experience was going to be by myself. The staff made me feel so welcome, my masseuse was kind, respectful, and made sure I was comfortable during the entire experience. I attempted to sit out by the pool for a bit after my treatment. However, due to rain, I had to come inside pretty quickly. There was a wide offering of food on the pool menu and I was able to sit and eat my chicken caesar and have a cocktail in the women's sanctuary. I also went downstairs to use the sauna and steam room. The sauna was a perfect temp, clean, and very comfy. I could only stand about 30 seconds in the steam room because of how intense it was. There were heated chairs as well that I could have sat and cooked on for hours. I tried out the experience shower, which had about 9 shower heads. I fear this was the best shower experience of my life. I turned on most of the shower heads and rotated in that thing like a rotisserie chicken. 10/10 would recommend. The area outside of the showers was also great. They had just about anything you need to get ready. Toothbrushes, combs, mouthwash, hair gel, shower caps, hairspray, there was also a hand scrub that smelled incredible. I had everything I needed to do my makeup and hair before leaving for the day. Thank you Alfond Spa for such a great experience and for making me feel so refreshed.

This spa is impeccable. The ladies area has so many amenities to it you don't even need to leave…read moreit, from the steam room, sauna, heated lounger and experience shower to the waters and snacks it is incredible. Everyone we encountered who worked there was friendly and kind. We hung out by the pool for a while which was heated and enjoyed lunch as well. I can't wait to go back for more than just a day pass. Truly top notch.

The receptionist, LYRA was absolutely wonderful. Even though I wasn't happy with my massage, she…read morehandled everything with such kindness and understanding. She really took the time to listen and went the extra mile to make things right. Her positive attitude turned my experience around. G

Let me start off by saying I was disappointed in the customer service provided from this place. I…read moretried to set up a surprise massage for my wife for our 10th anniversary and it went terribly wrong. It did not go according to plan as the receptionist (black girl) assured me that my wife wouldn't find out about the massage after her asking me for my wife's contact information. I stated "why do you need her information?, I want it to be a surprise"... Within 30 min of me booking, my wife was notified smh. I then called to see what happened ...she was apologetic it seemed but honestly felt she didn't know what she was doing or knew the systems they have in place. She stated that they would give us a free enhancement for the massage and charge us only $120 for our first visit...I show up anyway with my wife to the massage she now knows she was receiving, and the vibe was just off when we arrived. Not only did they try to charge us $160 (full price for it), she didn't even let her manager know of the mishap that happened earlier regarding the email sent to my wife and what the charges would be because of it. I also felt she was smiling and being condescending as we were in the waiting room..just not a good vibe at all. Before it was time to pay and go over the charges, she left the establishment and left the manager wondering what I was talking about. Will not be back and will be sure to let my friends know about this place. Seems they are money hungry and could care less about customer service and making people feels taken care of Alain

Profesional y amigable con Ana . Buen servicio y no rompe el bolsillo…read more Yo lo recomiendo

I had the most relaxing "spa" day, facial, mani and pedi. She began with my cuticles, shaping of…read morenails on my feet and hands so that when we finished with facial I was relaxed and only needed polishing. Everything was carefully planned out for my comfort and relaxation. Ana is such a sweet soul and we had beautiful conversations and other times I fell asleep in perfect comfort. What an awesome idea for a gift or a gift to yourself. I can't wait to plan the next visit. I didn't do my hair but definitely check that part out too!!

I booked an appointment here for my boss's girlfriend because they said they do accept gift cards…read morefrom Spa Finder and we have a $50 gift card. But when she got there, she was shocked when she had to pay all of it because they didn't accept the gift card that they ASSURED me they would accept multiple times when I called. People here lie to get customers. Not recommended. -Cris

Bait and Switch Alert: I called in specifically for a Thai massage and confirmed that was what I…read morewanted, but what I received was a deep tissue massage instead--a classic bait and switch tactic. Not only was the treatment completely different, but it was also mediocre. They used hot stones I never asked for, and they weren't even hot. Throughout the session, staff repeatedly exposed me by walking in and out of the room and leaving the door open. When I confronted the situation, the therapist tried to pass off the deep tissue massage as a Thai massage until I mentioned that I'm a massage therapist. Then she casually remarked, "Oh, I can just charge you for a deep tissue." To make matters worse, she refused to give me the manager's number, which forced me to call the police and file a report. Don't book here for any massage.

I highly suggest this place! Had a great experience and all the employees were very friendly!…read more Sarah was amazing!

First time ever getting a facial and I'm HOOKED. Cierra was amazing! Seriously so relaxing and my…read moreskin has never looked so glowy and happy ever before. I even signed up for their monthly subscription and am very excited for my next appointment already!

I've had numerous massages, from high end spas to cheaper establishments, and I cannot recommend J…read moreSterling (winter park location) enough! The staff is so friendly, theyve never made a financial error unlike other locations and every therapist I have had at this location has taken amazing care of me. Jesse and Byron are incredible. 10/10. Update 5/26/26: Just posting again to say Jesse is still the best there is! I could fall asleep while he works his magic. Megan at the front desk is so kind and professional. My fiance was massaged by Linda and felt incredible afterwards. Can't wait for our next visit! *Someone in another review mentioned all 5 star reviews are fake because of a Groupon offer. That's a stupid thing to say. Their pricing is low as is, you shouldn't even need to be searching for coupons!

I found this place on google and noticed they had really competitive pricing compared to other…read moreplaces in Orlando. I got a deep tissue massage from Donnee and it was hands down the best massage I've ever gotten. He really knew exactly where I needed pressure the most. I felt ten pounds lighter after. They offer more than just massages including facials, microdermabrasion, peels and laser.

One of the best body and foot massages I've ever gotten! Other than leaving the room to grab hot…read moretowels, stones, answer walk-ins and calls, the appointment was nearly perfect. Thank you!!!

I went in with the most debilitating headache and had a 30 minute chair massage and walked out not…read moreonly with my headache gone, but my sinus pressure and stick neck was relieved as well! I drive 30mins to come here and it's worth the drive!

One word: Wow! The environment is so relaxing with the traditional Chinese music playing. We did s…read more45 min foot massage with 30 min tension massage. Jeff and Jessica were both amazing helping work out the muscle tension. It felt like therapeutic massages helping our bodies get back in alignment.

I woke up one morning after sleeping incorrectly and needed a neck and shoulder massage ASAP. I…read moredidn't have time to wait so after a little research I decided on trying Body and Sole. I literally got in an hour later and had Jessica as my therapist. Jessica listened to my concerns and we decided to do a 45 minute table massage that focused just on my neck and shoulders. When I tell you it was one of the best massages I have had in my life I am not kidding. I left feeling like a different woman. I could drive better, move better and immediately felt better. I was hesitant to go here at first because I am stuck in my ways but man I don't regret and will be back!