Worst Massage ever. She changed the price when I got there. The Massage was rushed. She's Money…read morehungry do not go there.

DO NOT GO HERE! I purchased a Groupon for a massage, and…read morewhen I arrived, they scanned my barcode. THEN I was told that the Groupon was only valid for a massage from the manager, a man, which I am not comfortable with. I asked why, and he said that to have a female massage therapist, I cannot use the Groupon and have to pay full price. I explained that I had already paid Groupon and asked if I could pay the difference, and they said no. I asked for a refund and was told no, that I have to contact Groupon and try to get a refund. It isn't easy to get a refund from Groupon because he already scanned the barcode. I left feeling very frustrated due to the false advertising - their website only shows female therapists, and the Groupon makes no mention of the male manager being the only one who honors the offer.

It was immediately beautiful and peaceful when we walked in…read moreThe lighting and the colors that are used Are perfect, even after coming in from the glaring Florida sun. It was just immediately serene We were asked to have a seat in the waiting area which was open and roomy And not overdone I had an absolutely wonderful massage from Robert Who has minister of the perfect balance of firm and therapeutic, yet sensitive. His demeanor is welcoming, open and kind. I highly recommend the spot for a moment of relaxation and rejuvenation

They advertise specials that they don't honor. I booked online through their website and saw an…read moreoption for specials and booked one. No terms that said it wouldn't be honored. It wasn't even as good as a deal as when I was on the membership. But I did end my membership when they switched systems and were not responding about issues. I wanted to give it another chance after time had passed and I hoped it would be better. Update: Stephanie, the manager, did reach out and honored the special I originally booked. I appreciated her follow-up and willingness to make it right. I was disappointed it wasn't available at the time of my original appointment, but I do appreciate a business that's willing to review and improve the customer experience.

First time here and everything from start to finish was amazing. Friendly and kind. Beautiful…read morelocation. Very soothing and calm. Geraldine had the perfect touch and pressure. I highly recommend this location.

Alina was just wonderful. I was in a lot of pain in my lower back and her massage and stretching…read moreprovided immediate relief.

So, this Korean spa is the only one of its kind in Tampa. I have searched far and wide, unless you…read moreare willing to drive a few hours or fly, this place is not bad for what you pay for. The key point to remember if you pay hamburger price, you won't get steak. With that in mind, here are the negatives and positive. Negatives (every place has it) : It's older & dated. There are some odd things like jewelry they are selling. There are random rooms scattered as private office making it a bit confusing. Next to the cold indoor pool, there are also odd items. Positive side : You can't beat the day pass of $35 for saunas, cold pool, hot tub, steam room and showers. They have sofa, tables and chairs to relax in every corner They actually serve pretty delicious Korean food for a reasonable price. Portion is generous. They give you gown, towels and other items you need to shower and freshen up to step out. All you need is your swimsuit and personal items. Place is clean and quiet. Not a lot of people. The staff are seen but they won't approach you unless you go up to them to request things. So you get your peace & tranquility. Separate shoe locker and interior locker. Yes. The place is not fancy but just remember to get "fancy" it's usually in the 3 digits. You really can't expect to pay hamburger price and get steak. Until they have similar competitor who charges the same but gives you much more, I still feel it's worth it.

I wish I could give zero stars. This place is shockingly outdated, poorly maintained, and…read moremishandles customer funds in what I can only call criminal. As a Korean individual, I'm also disheartened by how they misuse the name "Shangri-La"--it doesn't represent Korean culture at all, and the business profits while disregarding it. They mishandled a $400+ gift certificate, despite Florida law that states gift certificates never expire. Shangri-La imposed arbitrary rules, demanded ID, and refused any solutions, even though we were legally in the right. To make it worse, Carrie was rude, offered zero empathy, and made no effort to help. When we spoke to the owner, we were mocked, cut off, and dismissed, with the owner even claiming to be a lawyer. This entire ordeal caused real emotional, mental, and physical stress. It's heartbreaking that such a large sum, meant to be a meaningful experience, is now unusable due to unjust treatment. I strongly urge them to be reasonable instead of such deviant beings.

I have received many massages in my life, but this one was by far the BEST! Kristina not only…read morehelped alleviate my stress and anxiety, but her knowledge and expertise really showed up during my massage. She was caring and compassionate, and made sure that I was comfortable, as well as relaxed. She also did some light stretching intermittently during the massage, which made all the difference in the world. Make sure you ask for her, you will NOT be disappointed. I wish I lived closer and not out of state, so I could come in regularly.

Hong did an amazing job. She was attentive to the needs of my tight muscles and made sure that I…read morewas comfortable.

Wonderful place to rest and rejuvenate. A very beautiful setting with top notch environment…read more Walking into the Venetian spa, I felt like I was leaving the world behind me. I did not hear any Sounds from the street or the neighborhood the whole time I was there. I was there for a sound bowl meditation and was able to zone out and find that special place within.

This place has top tier customer service and amazing amenities! As soon I as I checked in, I…read morenoticed right away how professional the front desk representative conducted themselves and showed me where I needed to be. The massage and service was exactly what I imagined; comfortable and relaxing. I didn't have time to enjoy the amenities, but I wish I did! They have a heated hydro therapy pool. And there were complimentary hygiene products for use after a service or a dip in the pool. I can't forget to mention how clean and sanitized the changing area is. This is definitely a spa to check out after a long week.

I was referred to come here from a friend and I was very pleased with my experience!…read more I walked in a few minutes early for my appointment. I was asked to wash my hands when I arrived and everyone was wearing a mask. Once I went back to the facial room, everything was clean and I loved the decor, very welcoming. I am 7 months pregnant and I was assured that everything being used was pregnancy safe, when I appreciated. My facial was very relaxing, up until the extractions lol. Unfortunately for me, I do not have that beautiful pregnancy skin and had A LOT of deep black and white heads. Extractions are never fun but the pay out was AMAZING. I was able to leave with that pregnancy GLOW because of the wonderful facial I received.

I have been going to Maria for over 6 months now and I could not recommend her enough. I always get…read morea Brazilian wax, and I never leave disappointed. Additionally Maria makes you feel comfortable and at ease throughout the entire process. I highly recommend coming to Intimate Waxing and Spa.

Ashley is absolutely phenomenal! I think in all of my years having my hair professionally done in…read moredifferent states across the Country, she is by far the best. She is an absolute expert when it comes to cut, color, style...you name it she makes it happen beautifully. I highly highly recommend her...you will not be disappointed. I the first time I went to her was several years ago and she just keeps getting better!

I came to this salon regularly for almost two years. Not anymore. I was getting a manicure today…read moreand the owner felt the need to tell me that I was gaining weight and used to be skinny when I started coming there. Dont worry. You will never see my fat butt in there again. I used the money that would have been for your tip to buy some McNuggets.

Today was my second visit for a pedicure. The first time was about a year ago & it was a great…read moreexperience. Excellent work, excellent service. This time there was sadness and frustration in the air. The older lady & gentleman seemed very tired & upset. I will pray for them tonight. There's nothing worse than trying to serve people when you're hurting. But...I may have to find myself a more pleasant place to treat myself!

Got my eyebrows waxed here and I was somewhat happy with the shape. However the wax she used was…read moretoo hot and both of my eyebrows are burned. Hopefully it doesn't leave a scar. Beware

This salon is currently under TL Nails. Love this place. Owner is amazing and great hoursread more