Been a tenant at Ridgefield for the past 27, YES 27 years! Was on the upper floor and had to move…read moredownstairs due to a bad back. Luckily an apartment became available last month. Both Russell and Taylor were extremely accommodating in making it easy to move. Over the years I've found that if there were any maintenance issues, they were taken care of in a timely and professional manner. Both the maintenance and ground crew are world-class. P.S. I'm not from Elizabeth, NJ.

I've rented here with a roommate and then my wife for over 3 years now, starting in 2007, in a…read moretwo-bedroom apartment. I have no complaints about the living space. The wood floors are nice. The Leasing Coordinator, Gail, is friendly, pleasant to do business with, and has helped us on several occasions when we needed to discuss leasing options. The grounds and buildings are well-kept and improvements are made continuously. For instance, they just added a free workout room with nice equipment. Snow removal is prompt. When we have required repairs to appliances or plumbing, the Super was always cooperative, timely, and helpful. There is also a pool in the complex but we haven't used it. The lease allows cats but not dogs, which may be the reason we eventually choose another place to live. We are currently on a lease extension for 6 months, which adds to the cost of our monthly payment but gives us the option to move out with 60-days-notice. I have heard that the rent is lower in other complexes, but I can't complain about the value.

Living at Fox Run has been one of the most frustrating housing experiences I've had. The gym…read moreequipment is constantly broken or unusable, the WiFi has repeatedly gone out during some of the most important weeks of the school year, and management seems far more focused on responding to reviews and emails than actually fixing ongoing problems residents deal with every day. The biggest issue is that promises are constantly made and rarely followed through on. Residents are told things will be fixed "soon," but weeks go by with little to no improvement. If management spent as much time addressing maintenance and infrastructure issues as they do crafting PR responses online, this property would be in much better shape. On top of that, the parking situation has become unnecessarily difficult. Residents are already registered to park here, yet management suddenly mandated parking permits in a way that only made life harder for tenants and, in my opinion, directly contradicts what many residents originally agreed to in their leases. For anyone considering living here: read the reviews carefully and don't just rely on management's responses. The replies sound professional, but the actual follow-through has consistently been disappointing.

The Wi-Fi failed for weeks on end, and despite vague promises such as "Also, please be aware that…read morewe are planning to thank you for your patience in the immediate future. Check your emails periodically for updates regarding this." These emails were never followed up, just left empty. The rooms themselves can be alright, but on move in my bathtub needed to be completely bleached, it had some dark substances in it.

They charge too much and they do nothing about the parking on the handicap ramp and he can't get outread more

We have tried calling, emailing, and going in person but are unable to get a response from anyone…read more For now putting at 1 star. Are they leasing or not? That is the question

I've only lived here 8 months, but so far I've had a pretty great experience. Mostly, I'm writing…read morethis review because I want to praise management and the maintenance guys for their hard work. They always get things done in a timely and thorough manner, and they're always so polite and kind - even when we ask them a million questions! Most recently, we had an issue with our heat not working and had to call the emergency maintenance number two nights in a row around 4:30am (it would work then stop, work then stop - so they had to keep coming back). Each time, the guys responded quickly and were here within 15-20 minutes. With two sick parents who are incredibly sensitive to cold, it was vital we get the heat back up and running ASAP - and maintenance did just that. We also had a medical emergency a few months back, when our fridge had a mechanical issue that caused it to get too cold - it was freezing the medicine my mom had to keep refrigerated!! I went to management, who contacted maintenance right away, and we had a replacement fridge within hours. No apartment complex is without its faults, but when you have a great management and maintenance team, ready to do whatever necessary to help you, some faults can often be overlooked.

Nice place to live, not so nice to move out of. Don't bank on getting your full deposit back,…read morewithout spending half the amount to re-do the whole place to avoid their bogus fees for services they don't even perform! And you have no defense because "it's clearly stated in your move out instructions" They might as well tell you to stand on one foot and sing the national anthem backwards, that's how ludicrous the terms of the move out instructions are! Not a nice experience and very unfair to long term residents who never caused any issues and left the place spotless!! Ten thumbs down!

Time to modernize and update your store layout grid. There are too many streets and when there are…read moresome places you cant cross when you need to cross into places, there are some places that need additional help to visit. Like yesterday when i tried to visit the Oreilly location but was coming from Subway/Red Robin but couldnt make a left and to illegally cross into (the non-existent) oncoming traffic. However, I have to digress, because we no longer visit here as often as we used to but its worth noting that things need to change.

I am thoroughly disgusted with the management here. I have…read morebeen complaining about the upstairs tenant cat which makes a lot of noise outside normal hrs. I am at wits end because they do not care about my losing sleep. I pay a lot of rent here and the quality of living here sucks pardon my word! They advertise luxury apartment and it is far from it. Just read all the complaints here besides mine. They only fix up the apartment till after you move out. I had a refrigerator replace recently with a new one after begging them. They said my refrigerator had no problem. It was out of the kindness of their heart they replaced it. They said they will use it someplace else. Oh yeah did I mention is was outside the maintenance shop in the rain. Oh yes but it was a working refrigerator! By the way I haven't found the POOL yet that they advertise!

Lived here for a year. Had to move because they raised rent and refused to give me options past a…read more12 month lease. Was told I could go month to month but my rent would raise 20% bringing a basic 1 bedroom apartment to nearly $2,450 a month. I wouldn't mind paying this much if the complex offered amenities such as a gym and swimming pool, but they only have a basketball court with 1 hoop broken and out of service. The grounds were well kept for the most part, snow removal was very impressive as they were working all night removing snow. The manager was very friendly and helpful the entire time I lived here which was a nice change of pace from past apartment management at other complexes. The apartment included internet and basic cable, each unit had washer and dryer with dishwasher. WARNING: Very hard water, will ruin your dishes and build up in washing machines and dishwashers. They also have a few violations on their well water, so we just got the 5 gallon jugs delivered each week. Upstairs neighbors were extremely loud and didn't help talking to them either. They would complain I was playing music every weekend around 10 am which was past the noise regulation, then turn around and have parties till 2 am and their dog barking all through the night and morning. Don't bother using heat or air conditioning because central Hudson will charge extremely high prices at this complex, I mean I used my heat 3 times in 1 winter month and was charged $600 for it, most of the charge being "delivery" which was a scam in itself, we just ran space heaters sparingly. Central Hudson won't let you read your own meter here. Speed limit in the complex is 10MPH but people drive 40mph which is completely ridiculous especially since there are children and dogs walking everywhere, and if you ask them to slow down they'll flip you off and slam the door in your face. The complex needs time install multiple speed bumps to reduce this. People aren't nice here at all, definitely not a place for neighborly people. Overall I would say this was a decent place to live, but for the price you can find MUCH better complexes that actually offer amenities.