Quality garage door and Aaron did a professional job in the installation. This door is much quieter…read moreand with the windows, so much more light comes thru. Aaron was on time and cleaned up after he finished.

They were professional and did a good job promptly. The price was ok. The experience was no…read morenonsense and I would hire them again

Three years ago I had four new doors with openers installed by Express on a new building. From day…read moreone there were problems with the install and operations of the doors. When I would call to have the problems solved someone would show up get on a ladder and make adjustments. Every time I was told the problems were solved. It is unfortunate that they never were. The first problem was I could see light coming in around the doors from the inside. So there was a problem with seal or door position. The second problem was the doors did not operate smoothly going up and down. This resulted in codes being set that would say "excessive downward force detected" or "excessive upward force detected". When this would happen the doors would refuse to close. I would have to pull the emergency release cable in order to close them. I use this building to store my cars. These doors are not used on a daily basis. I would guess two of doors have opened and closed less than 20 times. The other two probably twice that. It gets worse. In addition I also requested another opener installed on another building. Shortly there after this door function failed. A cable had gone loose and spring had loosened up. I could not close door. Now I had to hang a tarp over opening in the dead of winter. Again this door is rarely opened and closed. Again another service call and adjustments made. Last winter I started to notice after opening this door it would slowly start lowering itself and i had to physically struggle with it in order to get it to close. Until it totally failed again by throwing a cable and now is stuck closed. I climbed a ladder and found there are two fasteners which should hold motor to wall. Only one was installed. When running unit would shake up and down instead of staying stationary When I called Express door to have these problems addressed, the owner told me the employee who had installed my doors and openers was no longer working for him. Also any service or warranty had expired . Therefore he would not do anything to correct these ongoing problems. I had another overhead door company come and evaluate the situation. Multiple problems with installation were discovered. This list of problems was presented to owner of Express door. He decided it was in his best interest to send his "best man" to get this resolved for good. Two trucks arrived and three workers spent an hour adjusting the doors and motors. Again I was told it was fixed. Guess what a couple days latter again a door set "excessive downward force recognized" code. Finally I had the other door company send one man to sort it out. After two hours of adjusting all the springs, aligning the rails, adjusting door balance, as well as sorting out motor position problems, the doors now operate as they should. To avoid a nightmare my advice to you is to not employ Express overhead door. Not only can they not complete a new installation properly, they can not or refuse to correct the mistakes which were made. The owner was also rude on the phone. Even after being presented a list of what was wrong by a second company nothing on the list was accomplished. I ended up paying another company to correct the problems that Express overhead door created by installing my doors improperly and refusing to correct there faulty installation.

Both service techs were extremely polite and knowledgeable…read more I will recommend them to everyone I know.

Great service! I used Northern Indiana Door Service to install a new door in 2014, and then when…read moremy old garage door opener finally died this year, I called. It was simple. He gave me the recommended opener, told me I could save money by getting it myself from Home Depot, and he installed the very next day and showed me how to operate the unit. Extremely professional and reasonable pricing.

My garage door was acting up, I thought the drive mechanism was dying, it could be involved or…read moreexpensive. This company is a two person team. They came next day, and diagnosed right away that it just needed lubricating. Proceeded to lubricate and loosen up all the garage door moving parts, replace or tighten everything that was falling out, and were on their way in well under an hour. They are a wonder to watch working together, and they explained everything as they did it. Also told me that the garage door dated from 1978 and I should be happy it is in very good shape.

I called to make an appointment for someone to come out and replace the keypad that had stopped…read moreworking, even after replacing the battery. They said they would send someone out between 12-5 the following day. I took a half day of work, waited all afternoon and nobody showed. I called at 4:30 to see if they were still coming and was told that "if you made an appointment, someone will be there." He said the technician was in Cedar Lake and would come to my house next. Nobody ever showed up or even called to reschedule. Complete waste of my work day as they do not respect your time.

Nick C. Came out this morning and tried to fix my existing over head garage door. It was determined…read moreI needed a new opener and I had one just Incase this was to happen. He told me what the charge was and I was hesitant because it was not cheap. But I decided to go ahead and have it done. My new Chamberlin opener is already installed and works better than my other opener and it operates even better. I highly recommend these guys for all you're garage door needs.

I reached out for a garage door fix. They were able to send someone relatively quickly and he did a…read moregreat job diagnosing and fixing my garage door. Honest and trustworthy, no unnecessary upsell.

My garage door was hesitating a couple times when opening. As Overhead installed the door and…read moreopener, I requested someone to take a look at it. The repairman was there for about 7 minutes, charged $150.00 to say the opener is old and I should keep it until it stops working completely. Their labor rate must be between $900 -1000.00 per hour Then gave a $674.00 quote for a new opener and asked if I wanted to replace the opener. As he did not actually do any kind of service or repair, what was I charged $150.00 for? Obviously, I will not be using this company again as they lack ethics and integrity. Garage door openers are about $140.00 - 175.00 at most hardware stores. Why would I pay this company almost $700.00? Update: No one stated that I would be charged $150.00 just to have your person show up and do nothing. How do you stand by that kind of 'pricing'. That is called fraud and unethical. Nathan C obviously is okay with ripping off a potential customer. His comments prove that the company doesn't care about customer satisfaction, value or integrity.

Springs broke on the garage door last week and needed to get someone out the same day. Called a…read morefew vendors - Ruben was both professional and friendly and offered to come out within the hour. He had the springs replaced in 35 minutes and offered fair pricing. I definitely recommend Illiana for your repair needs.

Awful experience with this company. Installed wrong products and wouldn't refund money. Beware!…read more We had to have the job redone!

Love the new garage door! Their work was amazing and their price was very affordable. Very…read moreimpressed with the professionalism and care they showed with both their work and my property. Robin in the office was very helpful in getting me emergency service. Great experience working with them. Too bad I can only give them five stars -- they deserve more.

Higgins overhead door came and fixed my garage door springs. Bob and Brandon came they were…read morefantastic. Finished in less then 30 minutes and they did a perfect job, at a very reasonable price. If you have any problems with your garage door or if you need a new garage door, I highly recommend Higgins overhead door in crown point, In.