This company is awesome. I reached out ti them for last minute pick up and drop off for my…read moreoutpatient surgery. From beginning to end they were very professional, catering, and really caring. Cindy was my driver to appt and we laughed and talked all the way there. Charles(Owner) he brought me back after surgery was amazing. He even ran and got me some nic-nacs from store to help with my recovery. I don't remember what he looked like sorry I was slightly drugged lol, but I definitely remember his voice. This company is amazing and would recommend anyone to them. I am a long way from home, but they made me feel very safe.

From the owner: Right at Home provides trusted in-home care for seniors and adults with disabilities. Our highly…read moretrained caregivers can provide companionship, hygiene support, respite care and physical assistance to help loved ones live independently at home. We understand that everyone's situation is unique, so we create custom care plans in collaboration with you to ensure the best possible care. Right at Home provides service 24/7--during holidays, weekends, evenings and overnight. Call us today to see how we can improve your loved one's quality of life!

I have been a client of the Brooklyn, MI Comfort Keepers for over 5 years now. They have been a…read moregreat help for me and my husband before his death. Through the years we have had various caregivers and all have been helpful and sympathetic to our needs.

Comfort Keepers takes pride in the quality of care your loved ones need…read more Comfort Keepers has great office experience handling everything very professional, kind, and understanding.

If you just need companion services and a shower. This maybe for you. If you need skilled competent…read morehelp and real help, use someone else. If you like nonstop talking this service would be for you. Please read ALL of the fine print or you will be surprised.

We used this service for a loved one and when it was time to search for a memory care place because…read moreour loved had declined we were unable to find a facility locally to keep her because this franchise had discussed with all local facilities that she would try to escape and was belligerent. All facilities had "been warned" when we came in to tour the facility. When we needed the most help with her, we couldn't get it because they had discussed her situation at a conference with these facilities. As a family member of someone who has dementia, we were forced to use a facility an hour away. Because of that, we were not able to visit every day and check on her as much as we liked. It was very unfair for this company that calls themselves "angels" to blackball our family member when we needed so much help. We were turned away in our community based on their opinion of her. We used a facility far away and she never tried to escape 1 time. She has since passed but I want everyone to know that this franchise made it very hard for our family to find a place close by and the fact that they were discussing our loved one and telling them not to take her is very disconcerting. We feel her privacy was breeched. Also when you have someone failing from dementia and can no longer take care of them, that's when you need the most help and they should have tried to help us find a facility and not hurt our chances.

Everyone in scheduling, insurance verification, and at the location were a pleasure to deal with…read more Every person was kind and professional, thorough with explanations, and got my husband a CPAP machine very quickly as he had been struggling for a long time. I really appreciated working with Healthcare DME and recommend them!

I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

My mother spent two weeks there this spring before returning to her assisted living home after a…read morehospital stay. She came home in much better health, and with much more energy than she had before. Highly recommended.

My sister for the life of me will not consent to being transfer from this facility, not so much…read morebecause the care she receive is stellar but it is close to her church members who frequently visit her, My brother and I visit on Saturdays, (early in the morning) she was soak with urine, she was sitting in her Wheel Chair so she must have gotten up and sit in her chair that way, one Aid seem to be displeased with me when I ask that she be cleaned up several times I have taken her NEW clothes and underwear ALL of it has disappeared, again when I inquired I have gotten bad attitude, The pictures on their website are misleading this place is nowhere this clean and it stinks when you walk in the door, Don't put your love ones in this facility......Zero Stars!!!