Completely unprofessional. It takes 3-4 e-mail/calls/contact forms/text messages to even get ahold of ANYONE. In June, I had been trying to get some info on the Moana camp and getting a response was like pulling teeth. And then when I wanted to get my kid signed up it was the same thing. I get ahold of Kristin Randall and she says we are on the list and that she'll send the registration and payment link. Two weeks later, nothin. I try to get ahold of her via text on her personal phone. No reply. This was 4 days before the dance camp was to begin. I email her the day before. She replies that unfortunately the camp is cancelled because she got called in last minute by her rheumatoid team. Mind you she replied at 3 in the morning. I'm pretty sure she knew that she needed to cancel the camp before it was 3 in the morning. If I hadn't tried to contact her again, I don't think she would have even told me it was canceled. Now I've got a little girl who has been looking forward to dance camp all summer and I'm left high and dry 10 days before school starts. There are no other summer camps. Much less dance camps.
Thank you Kristin, for your complete inability/lack of desire to communicate with your clients. I wouldn't be writing this review if you had contacted me about this when you first found out it would be canceled, instead of me having to beg you to reply. read more