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    Spratley's of Mortimer

    4.0 (2 reviews)
    Closed 7:30 am - 6:00 pm

    Spratley's of Mortimer Photos

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    16 years ago

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    16 years ago

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    Sascron Car Supermarket - Sascron Car Supermarket

    Sascron Car Supermarket

    (16 reviews)

    avoid avoid avoid . Kalem Chodha (director) and Steve (salesman) have demonstrated aggressive and…read moreintimidating behaviour during multiple phone calls when asked to simply fulfil what was agreed on purchase of the vehicle (a service). they stated they could only do the service if a negative review on Trustpilot was removed, threatened to report me to my own work and professional regulatory body, had clearly researched this prior to the call and then shouted that the car would have to be returned when I refused to cooperate. I believe most of the positive reviews are fake or the result of bribery. the reviews on indeed from former employees make sad reading and almost make you feel sorry for the sales "execs". to top off my experience I witnessed poor data protection with other peoples finance agreements left in plain sight. a truely horrifying experience

    AVOID THESE SCAMSTERS ! saw an advert by Sascron on Auto…read moretrader for a used car and set up an appointment to view and test drive the vehicle. On inspecting the vehicle, I found an issue and Aga, the sales person was very kind to arrange test drive on another vehicle fairly similar to the first one. So far, so good. Test drive went ok and we were onto discussing finance and terms. Aga suggested the extended warranty, I refused it and she was fine with it initially. Few minutes later, the Sales manager comes in (think Jordan was his name). He was insistent that we take the £700 extended warranty and refused to sell the vehicle without it. All this for a vehicle which had 3 months of manufacturer's warranty left ! We walked away from the sale at this point. This is a clear case of dishonest sales practice. It is the customer's choice whether to take any of the additional services that you offer. It seems they bait people into buying the car on reduced sticker prices and then pulls out of the sale without expensive addons. Shame on you Sascron !!

    Vulcan Motors LTD

    Vulcan Motors LTD

    (2 reviews)

    Very disappointing experience - not the professional diagnostic promised…read more I booked my car in with VolcanMotors for what was clearly advertised and verbally confirmed as a professional and detailed diagnostic. When I made the booking, the owner assured me they would carry out proper due diligence and identify the root cause of the issue. Unfortunately, the experience fell far short of that expectation. After a few hours, I was told the "diagnostic" had been done using a diagnostic machine only, with no meaningful additional investigation. There was no visual inspection, no deeper fault-finding, and no attempt to properly validate the issue. They simply repeated the same fault code information I was already aware of. Based on this very superficial check, they quickly recommended a major and expensive repair -- without demonstrating any thorough analysis to justify it. When I asked reasonable questions to understand their process and reasoning, I was met with a rude and dismissive attitude rather than a professional explanation. What's most disappointing is not just the lack of diagnosis, but the lack of honesty and professionalism. If the garage does not have the expertise, time, or willingness to properly diagnose a vehicle, it would be far more professional to say so upfront rather than provide a costly recommendation based on a basic scan. I trusted them to treat both the job and me as a customer with professionalism and respect. Instead, I received neither. I would not return to this garage and would not trust their diagnostic conclusions.

    This could possibly be the best car repair center. Very friendly and helpful. And very reasonably…read morepriced.

    Spratley's of Mortimer - autorepair - Updated August 2026

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