DO NOT USE! Stay well away! In my opinion…read more Did the exact opposite of what I asked them to do, were unable to fix the mistakes they made and put me at risk of a fine and penalty points on my license. I booked my car in for a pre-MOT one month prior to my current MOT's expiration date. This was done so I would know of any problems well in advance and have a month to fix them - plus it also looks better on the cars history, in my opinion. It was clearly explained multiple times when I first called, and again when I dropped off the vehicle, that it must NOT be put in for MOT if there were any advisories/issues. This was the main and only stipulation. I received a call after the pre-MOT had apparently been carried out stating there were a few issues, such as the "fog light isn't red" and an oil leak. After explaining how to operate a fog light switch, which coincidentally is situated in the factory position on the dashboard (strange that), it dawned on me they were probably looking at my reverse light (At this point I reiterated again that the car was NOT to be put through the MOT if there were any issues, and have witnesses as proof). This conversation was extremely disconcerting, as one would have thought a professional garage would know how to operate something as simple as a light switch, and in over a decade of owning the same model car I can honestly say I have never had this issue anywhere else before. Hours passed, I checked the DVLA website and, to my utter horror, it had failed with multiple "major defects", one being the fog light placement and the front headlights, none of which were picked up on the pre-MOT. I can't understand how a light socket put in by the manufacturer over 20 years ago suddenly decided to up & move itself to another position on the car! Also, none of the "issues" they had found on the pre-MOT came up on the MOT, bar one numberplate bulb! So what had they done in the pre-MOT test!? Despite the absolute absurdity (at least to me) of some of the failures, and the fact they had clearly done the complete opposite of what I asked them to do in the first place, I was now left in an extremely bad situation. I use my car to commute to work every day and with a failed MOT I'm now unable to drive it. If I cant get to work I can't earn money. If I can't earn money I can't repair the car. If I cant repair the car there's a possibility of losing my job!! When I mentioned this to the gentleman he said I could drive the car. I then questioned the legality and was told "it's a grey area" and, "if I was stopped and didn't have the car booked in for repair I could be liable" - for a fine and penalty points. Obviously not wanting this to happen I then asked what needed to be done to get the car up to "standard" and was told, "we dont know how to repair it" and, "we can't repair it", so I am now left with an undrivable vehicle and am unable to get to work without, so far as I'm aware, risking prosecution. After a long discussion they admitted they were at fault and said they would waive the cost, but could not reverse or fix what they had done. I am extremely unhappy and dissatisfied with the level of professionalism and service I received, and will be taking this up with the relevant authorities. I can't stress enough, DO NOT USE THIS GARAGE!!! In my opinion.

Fields is hidden away from main view in the Goldsworth Road industrial estate. There is advertising…read morefronting the road but you're not really likely to pay much attention. Fields offer an excellent auto service, MOT and bodywork. They are reasonably priced and the work is carried out to a good standard. They subscribe to various consumer schemes. It is possible to have a while you wait service although the waiting area is limited and is in an almost portacabin-style area. Reading matter is provided but unless Autotrader is your thing. There's no real viewing area although access to the garage can be arranged. If you don't want to wait in situ there's a bus stop not far down the road or you could wander to Morissons coffee shop or the nearby History museum. Parking by the garage can be an issue and so expect to shunt around. Staff are very helpful when it comes to leaving and, if you need assistance or want your car turned in a very tight space they'll do it for you! Recommended.

I had my MOT at Ashley's and was very happy with the service l received from the very helpful staff.read more

Quick, efficient and very very polite service at Ashley MOT. I took my car in for its MOT and got…read moresuch great service I booked it in for it's 3 year service the next day. I'm always a bit wary of going to garages but this was a really nice family-run business and the team there were professional, courteous and a real pleasure. Highly recommended.

Very disappointing experience - not the professional diagnostic promised…read more I booked my car in with VolcanMotors for what was clearly advertised and verbally confirmed as a professional and detailed diagnostic. When I made the booking, the owner assured me they would carry out proper due diligence and identify the root cause of the issue. Unfortunately, the experience fell far short of that expectation. After a few hours, I was told the "diagnostic" had been done using a diagnostic machine only, with no meaningful additional investigation. There was no visual inspection, no deeper fault-finding, and no attempt to properly validate the issue. They simply repeated the same fault code information I was already aware of. Based on this very superficial check, they quickly recommended a major and expensive repair -- without demonstrating any thorough analysis to justify it. When I asked reasonable questions to understand their process and reasoning, I was met with a rude and dismissive attitude rather than a professional explanation. What's most disappointing is not just the lack of diagnosis, but the lack of honesty and professionalism. If the garage does not have the expertise, time, or willingness to properly diagnose a vehicle, it would be far more professional to say so upfront rather than provide a costly recommendation based on a basic scan. I trusted them to treat both the job and me as a customer with professionalism and respect. Instead, I received neither. I would not return to this garage and would not trust their diagnostic conclusions.

This could possibly be the best car repair center. Very friendly and helpful. And very reasonably…read morepriced.

Helpfull garage, nothing seems to much trouble found them after buying a car at westwoods and…read moreseemed sensible to carry on using them top firm can not reccomend highly enough

From the owner: Hartley Garage strives to provide excellent customer servicesread more

It's not often you find a garage that you can trust completely and without question. I feel this…read moreway about Baker's Autos and will continue to return to use them even once I leave the area. They never do any unnecessary work and their prices are fair. They have also helped me out on occasions where I was in a fix, going out of their way to assist. I can confidently recommend these guys

From the owner: Operating locally for over 70 years, in that time we have built up a reputation for high quality…read moreworkmanship and superb customer service. As a Registered member of The Good Garage Scheme your'll be worry free knowing that you will be receiving a service from a garage you can trust.

Found this little gem of a garage after working down the road at RAF Odiham. Taken both my cars…read morehere for various work and MOTs over the past five years. The owner Jim is a top bloke that will always do his best for you at a price you can afford. Straight up honest and truthful and doesn't try and blag you into any work that doesn't need doing (like some garages do). His team work on all types of motors even the more obscure American models such as Dodge, Chrysler etc. My only regret is I'm now posted to a separate base and I'll no doubt struggle to find an equally good garage to get my car fixed!

Excellent friendly, courteous, efficient, speedy service…read more I rang them with a warning light on my dashboard, of my Vauxhall Zafira, and took the car to them straight. 10 minutes later I was back on the road, sorted and feeling safe to drive my car. WELL DONE AUTOTECH. One happy lady x

From the owner: Unique Bronze,Silver and Gold Service plan Car Air…read moreConditioning Car Gearbox repairs Car Servicing Clutch replacement Engine Diagnostics MOT Brakes / Shock Absorbers Car Batteries Car collection and delivery Car Exhausts Car Repairs Car Safety Checks Car Tyres Car Welding Cheap car tyres Classic Car Service Engine Management Fleet maintenance Mechanical Repairs Motorhome MOT and repairs Wheel Alignment Wheel Balancing

Fantastic service by the mechanics at this garage. They went above and beyond to help us and would…read moredefinitely recommend for honest and trustworthy advice and repairs. Will use again in future. Chris - Gillingham.

From the owner: Welcome to Black Lion MOT Centre, your local garage…read more We cater for all makes and models of vehicles from a basic service to a major overhaul. Top of the range SnapOn Diagnostics. ATA Trained Technicians. Council Approved Taxi Centre Child Friendly Fully Insured for your peace of mind. Volkswagen, Audi, Mercedes, BMW

John squeezed me in at very short notice. He then went above and beyond to make sure everything…read morewent smoothly. And was a thoroughly nice guy to do business with. Mr MoT is now default MoT place.

Mr MOT was very kind to our dodgy wagon. He also managed to fit us ion at very short notice. After…read moresitting off road for quite a while, we knew it would need some work done and when the MOT was completed we got a very thorough report plus some excellent extra tips on what would probably need doing in the near future. After the imminent failure became apparent we took a quick trip to Kwik Fit to get everything ship shape then back to Mr MOT for our free (within 10 days of first MOT) second MOT. Back on the road.