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Spotlight Rockdale

3.0 (2 reviews)
Closed • 10:00 am - 5:00 pm

Spotlight Rockdale Photos

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12 years ago

Helpful 4
Thanks 0
Love this 3
Oh no 0

12 years ago

Helpful 1
Thanks 0
Love this 1
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Myer

Myer

3.2(23 reviews)
10.6 km•Sydney
•$$$

Not a shopper here but I wanted to peep in and see what all the hype was about. Ended up…read morepurchasing a couple of bottles of Australian cologne at bargain prices (25% off) which came to 34 bucks in USD! Lots of selection to choose from but store was totally jam packed.

my complaint about MYER customer service in Sydney city ( level 5 customer service her name is…read moreSrija. ) I was bringing a manufacturing faulty kettle ( I bought it last year October, it actually broken a few months ago, because I went overseas. That's why I had to wait for today to visit your store) to your store and wanted to buy a new one.I went to level 5 customer service part and explained to your staff and explained why I am here. After 15 mins, the staff helped solved my problem and planned to authorise the refund for me. Suddenly, a lady was very rude, interrupted and jumped into the process. Her name is Srija ( she said this is her name). She asked the staff to leave and she said she will help me. I said there is no need to change someone else since it almost done. The she started ask me again I need to your receipt, why you are here, what is the kettle's problem, which part is broken, why do you think the kettle could not be used. I told her I had already said to the staff previously. She said : it doesn't matter I still need ask you again. I was very upset and angry. Why I have to explain it again since the staff helped me already. I asked her what is your name. Are you the manager here? She said : I am the team leader. I said : oh, okay. What is your name. Why you didn't wear your name badge . She replied: "it's not your business". I told her that I wanted to speak to your manager. She said the manager is not working. I told her that I will complain about your service. She said: go ahead. I was holding a new kettle and wanted to purchase it. Since she delivered the super bad service I left your store. She told me that her name is Srija. And the position is the team leader. I am very disappointed at your store. Even though I was holding the kettle wanted to buy, I had to leave it and buy one somewhere else. She doesn't even know how to serve the customer correctly. How could be a team leader and deliver professional customer service to the team? I believe you will lose more customers.

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Myer
Myer - Cute little guy

Cute little guy

Myer

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Kmart - Outside view

Kmart

3.7(6 reviews)
8.8 km•Glebe
•$

Located on the 2nd floor of the Broadway Sydney indoor shopping center, this large Kmart had all…read morethe general merchandise that one would expect. It was also a nice walk down memory lane to visit. Kmart was part of my youth growing up, having a store within walking distance during my pre-driving days. Unfortunately, they were on a slow than faster decline, culminating in their closing their last mainland US store in 2024. But here in Australia, they continue to be a large presence, with 214 total stores, 52 in New South Wales. I was curious about the history of Kmart in Australia: -- first one opened in 1969, as a joint venture between Kmart US and Coles Meyer Australia, with Kmart US owning 51% -- in 1978, Kmart US traded its share in Kmart-Australia for a 20% share of Coles. -- in 1994, Kmart US solds all of its shares, making a Kmart-Australia a completely separate entity. I did buy something here: been looking for Pokemon trading cards for my daughter, and found a collector set here with many expander decks for retail price. Pokemon cards seem to be popular again, and haven't been able to find any without significant markup. Checkout was self, but I needed a lot of help since the item was security secured. They also scan your receipt for any purchased items as you leave the store. Wouldn't say the workers would add to the stereotype of Aussies being so friendly. Didn't see any 'blue light specials' when I was there. Later learned that they had them very early in their existence in Australia, but they went away once it broke away from the US mothership.

I was at your Broadway store on Friday 3 January to print photos. I have done this many times and…read morehave always been most satisfied with the technical and people support. This time however, you were out of photo paper but no sign on the equipment, just turned upside down and away and cords pulled...no explanation as to why..so stand in long queue to find out reason - out of paper. My question, have you taken delivery of more photo paper and if not, when is it likely so I don't have to make another trip to find I cannot print photos again.

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Kmart - Inside view

Inside view

Kmart - Pokemon cards

Pokemon cards

Kmart

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Target - Target

Target

1.5(2 reviews)
12.0 km
•$$

22 dollars for a flower box with a self watering system seems tyrannical, various baby rompers…read moreavailable at are what I would assume to be competitive prices. Very red in parts.

The lady at the customer service desk was an absolute nightmare. I'm here on vacation and forgot to…read morepack lotion so I bought a bottle here that's fully sealed and ended up not needing it. It's seal is still 100% sealed but when I took it out of my bag she automatically says they won't accept it because it's open. She didn't even look at it! I told it it is not opened and she snatched the bottle out of my hand and continued to inspect the cap like her life depended on it. She asks for the receipt and I took out a few since I still had a few others in my bag so she decided to comment on every receipt of mine which was very unnecessary but I find the right one and hand it to her. She starts the refund and asks if I have the card that I initially used and I said yes, do I need to scan it. In the US, places like target do not need the card for the refund, the money goes back automatically. She responds with, again, a very unnecessary sound saying yes so I look at the receipt to see which cars I used and it was Apple Pay. She then proceeds to ask if I forgot my phone since it took me longer than .5 seconds to take it out. After the refund is complete she goes on a bit about the policy and whatnot which I fully understood but she seemed to think I didn't.

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Target - Anything and everything

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Anything and everything

Spotlight Rockdale - deptstores - Updated May 2026

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