5/5 Overall Experience Time frame is 7:00am-1:30pm. Our tour guide, GIAN, was super nice and cool. He definitely loves and enjoys his job leading us and educating us about the forest in Puerto Rico. He speaks really great English as well and he was super easy to talk to if you had any questions or concerns. The overall experience is amazing. Beautiful scenery on the way there and in the tour. Make sure you pack lightly. All you need is a camera and good outdoor shoes that you can get wet. It wasn't a difficult hike but you have to be aware of slippery rocks. Don't step on the green rocks or the biggest rocks because they're very slippery and you can really hurt yourself and can ruin your trip. You don't need to bring bug spray as well. Once you get picked up by the bus at the North Plaza Loiza, 15 minutes away from Old San Juan, it takes about an hour to reach to the rainforest. I would say bring light snacks just in case because that food isn't included. They do take you to this restaurant nearby later and the meals cost about $17 per person. They serve rice, chicken, pork and macaroni. The food was like 3/5 for me. The pork was too salty and the yellow rice was alright. Well anyways... the trip was worth it. If you get GIAN as your tour guide, you're in great hands read more

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Whatever you do, do not book a tour with "Miguelito". He knocked me down on the tour, due to neglectful and careless hiking, hurting me pretty badly, without apologizing. When I confronted him about it he told me to "Shut the F*** up", among other things. This is not only rude, but a dangerous and completely inappropriate way to operate a tour. I'm lucky nothing worse happened. read more

This was such a fun experience and our guide Gian was the absolute best!! Wear shoes and swimsuit/clothes you don't mind getting wet. You can bring minimal, small items in the guide's waterproof bag, but otherwise most things are left in the van. The guides do a great job of taking videos for the group and sharing them at the end! read more

My husband Richard and I hate America. To celebrate Pride, we celebrated it in the best way we knew how. Fleeing the country. At home, Richard was always talking about how he wanted to jump off of a cliff. So, When we arrived in the beautiful country of PR I knew that was the first thing we needed to do. Jump. I wasn't sure where to turn to ensure my husband Richard could jump in a safe and graceful manner. When I stumbled across this tour, I had hoped that the glowing reviews and gorgeous pictures would lead to a memorial day. Little did I know, this day changed me, for good. I don't consider myself to be a medium by any means, but I can sniff out a sister from a mile away. When I first received a text from Orlando, our guide, preparing us for the day to come, I knew he had fought with me on a battlefield in a previous life. To my surprise, it was clear that Orlando knew this too as he immediately called us a family via text. My husband Richard had to stop me from getting out the adoption papers right then. Orlando told us to not where bug spray or sunscreen because it would kill the rainforest. He also said not to wear ugly shoes like Crocs. Because I would basically die for Orlando at this point, my husband Richard and I listened to his instructions. Upon our arrival, it was clear that no one else on the tour with us knew how to read and/or had the comprehension skills of a baby duck. Not only were these idiots slandered in cream and wearing ugly Crocs but they were also showing Panda Express down their gullets like it was the last supper. And for a lady whose breast fell out of her blouse after she tripped and fell on a rock, it almost was. There were many screaming small children there so when I saw it pop out, I told Richard to try to cover all the children's eyes. Unfortunately, it was far too late. The damage was done. It was time to go into the jungle. For a second I thought we had made a wrong turn because there were so many loose animals and screaming people, you would have thought someone let the cages loose at the zoo. (Richard did this has the Cincinnati Zoo in the fall of 83'. He was arrested for 24 hours and banned from a local Denny's because of it) After surviving Madagascar 2: Escape 2 Africa we approached a waterfall. Richard lost focus (he was staring at Orlando's lush ponytail) and almost died at the top of the waterfall. I watched in awe as Orlando quite literally saved Richard's life. Just when I thought the moment couldn't be more magical, Orlando looked directly into Richard's eyes and said "I gotcha mami." This was extremely sweet because Mami is one of Richards's preferred pronouns. Then it's time for the big moment. To jump off of the cliff. Richard at this point is having another one of his episodes (pissing himself and hyperventilating) Although he wants to jump he's just not sure if he can do it. Orlando sensually holds Richards's hand, looks him in the eye, and says "Commit wit it" When he said that, it brought tears to my eyes as "commit wit it" is one of Richards's daily affirmations. Then Richard jumped off the cliff and made a splash so large, one of the children near me farded a little bit. After we jumped, we had a little salsa dancing break with Orlando (the hips on that man!!). Richard got so caught up in the rhythm of the music that he flung his glasses (from five below) into the water below. Orlando then completes an underwater mission that even the submersible (rip) would be jealous of. 5 minutes later Richard had his glasses back with his ponytail (beautiful and luscious) still intact. After the trip, I spent 6 hours writing, erasing, and rewriting a love letter to Oscar. He helped Richard and me more than any of the 6 marriage counselors and one pet whisperer we have consulted with in the past 5 years. I tell him all of this in a text and wait patiently for an answer. One that never comes. Orlando, if you're out there thank you for saving my husband's life. Lady whose part popped out. I wanted you to know that a bunch of kids saw it. I loved this tour so much. 5 stars. read more

Cancelled on a tour one hour before start. After charging the full amount and no response from them. Do yourselves a favor and avoid read more

We had a once-in-a-lifetime experience in El Yunque National Rainforest! Miché and Anthony were amazing-- so knowledgeable, funny, and helpful on our journey! Must note, they do say this all in bookings but they mean it when they say wear GOOD footwear, and be in good shape! You don't have to be in good shape to come on the initial portion of the hike, but to go forth with any of the fun water adventures, you're definitely going to want to be quite flexible. 10/10 experience! read more

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Una experiencia unica , todo realmente increible . Los Guias Brayan , Kendry y Johnsy muy amigables y amables. Todo muy professional. Todo muy recomendable. Muchas gracias por la experiensa. Jorge Rottini read more

Gracia a Orlando y Chucky! They were very welcoming and felt like family! Definitely made the trip more memorable. Was my favorite part of my trip. HIGHLY recommend. I truly hope to convince my family to come here in the future read more

We had an amazing experience at El Yunque, our guide Mardi was amazing!! Super energy and full of life, and very knowledgable. I felt like he took the most time to speak about the forest and its changes, compared to other tours. A good time, for sure book read more

I want to express my disappointment with the customer service I received from this tour operator I booked through Viator. Due to sudden food poisoning, I was unable to attend the tour and reached out to request a simple date change--not a refund. There were plenty of openings both on the original date and the one I requested, yet the company refused to accommodate the change. I followed up a second time and never received a response back. This was part of a special anniversary trip, and it was my husband's first time visiting El Yunque, which made the situation even more disheartening. I understand that policies exist, but the lack of flexibility or basic consideration was unacceptable. I'm sharing this feedback here and with Viator, as this kind of treatment reflects poorly on them as well. I won't ever use Viator and don't recommend them or this company. We lost out on around $60 for the tour for lack of caring. read more

THIS PLACE IS A SCAM!!!!! I bought an experience for my partner and I. We were already staying in Rio Grande. We tried calling multiple times and emailing to find where we could meet them for our tour and never heard back. They never called to see where we were the day of the tour either. We went to the El Yunque visitor center and asked them where the tour company would come through. They told us the company doesn't even go into the actual park and is a complete scam/waste of money. Huge bummer. read more

Don't book this trip unless you want to overpay for something you can do yourself for $7. Plus, the lone gringo tour guide in our group was a colossal jerk, especially to those that didn't pay for this overpriced tour. All the boricua guides, on the other hand, were wonderful. read more

The El Yunque Tour was the highlight of my whole trip in Puerto Rico back on 6/23/23. Gian and Jonesy were thes best tour guides I could ask for and I hope I get them again when I return. read more

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We really enjoyed our El Yunque tour with Bryan and his team. The communication and guidance was top notch and the pricing was great value for all the fun! Bryan is an excellent guide and knows how to make the experience fun and safe. I highly recommend using Spot In! read more

Spotin Tours - Upper fall, El Yunque - Walking Tours Near Me

An amazing time. Our guides were Bryan, Fabio and Anthony and they were all fantastic. They arranged transportation for my group of 8 to and from the tour which helped tremendously. We stopped for food on the way back and it was some of the best food we've had. Our guides were very sure to ensure that we all had fun and were very safe. They were helpful through every step. I would definitely do this again * this tour does get very very muddy. Bring a pair of flip flops or sandals for the drive back because your shoes and socks will be wet. There is an area at the end of the tour to rinse them off * read more

DO NOT BOOK AN EXPERIENCE WITH THIS COMPANY!! They left me STRANDED in the middle of nowhere!! If I could give 0 stars I would!! They were not good at communicating. I was scared, crying and 45 minutes away from my hotel -- none the less, ON MY BIRTHDAY! I tried to call the guide Alejandro to come back, but he would not help us. Luckily I was able to get an Uber back home, but the host Alejandro was NO HELP at all. I paid $160 to be left traumatized about the whole situation. WORST EXPERIENCE EVER!!! Alejandro did not care about the well being of the people on the tour nor made it clear that he was not going to wait. All he did was give us a phone number to get a refund back. However, money was wasted because we had to get an Uber back. We also were getting food when he left us, which we did not even get to pay for or get because we were rushing out of the market, only for the host to leave us anyways! We told Alejandro several times we were walking out already and he did not care and left. This is so unprofessional, traumatic and abusive!!!! read more

Amazing all-day excursion to El Yunque/Luqui Beach. Our guide (Mardi) was amazing. I highly recommend requesting him as your guide. read more

Spotin Tours - Hiking El Yunque - Walking Tours Near Me

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Awesome tour of El Yunque Rainforest and Waterfall. Our guides Gian and Nelson were wonderful! I came with my 9 year old son. Gian was knowledgeable and encouraging to all of us with a fear of heights! The rainforest is beautiful but the rocks and climb can be scary. Nelson helped us along in the tough spots. My son had a wonderful time and we created great memories. read more

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Our tour guide (Jian) and the Spotin El Yunque National Forest tour were excellent! The ride to the National Forest was exciting. Jian navigated the narrow roads with ease and experience. The hike through the National Forest, with multiple water crossings and vertical muddy paths, was adventurous, physical and definitely required the recommended properly fitting shoes with traction to stay safe. Jian and other tour guides were very much focused on the safety of all participants (on the paths, rocks or in the water). The natural water slide, rock jump and rope swing were enjoyed by all participants. Highly recommend the tour. Wear clothes that can get wet and dirty and shoes that fit and allow you to navigate wet rocks, roots and muddy paths. Embrace the mud! read more

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Marlo was a phenomenal guide! We had so much fun on the hike in el yunque! Muy bueno! We learned so much about PR, the rainforest, and fine biodiversity. We Swam hiked and did the waterfall and had a great trip. I would highly recommend going and asking for MARLO! read more

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Messaged the host Alejandro weeks prior to the tour. Explained the number of my party that would be touring. Alejandro stated that that was fine and he would be able to accommodate our group. After booking and paying I reached out to Alejandro to get clarification for the trip, had no response after 2 or 3 messages. Tour was scheduled for April 12. Received a notification 1 or 2 days after that the reservation was canceled. No explanation, no response to messages. Glad I at least got my refund. Communication was great until I booked. Currently, we are looking for a new hike to book. read more

The El Yunque hike and waterfall tour is fantastic--an amazing value for the cost! Our driver Cano and tour guides Sev and Fabian were incredible and made the entire experience safe, informative, and so much fun. Be advised to wear shoes that can get wet (soaking!) and have enough stability for hiking, rock scrambles, and some pretty steep inclines. After the tour, you'll be taken to several local restaurants on a beautiful beach where you can grab lunch and enjoy the view. I'm so glad I booked this tour and it was definitely the highlight of my visit to PR. read more

Spotin Tours - Waterfalls in El Yunque - Walking Tours Near Me

My family and I paid for the Puerto Rico guided adventure in El Yunque, we drove an hour to the meeting location and no one from the company ever showed up. We called the company at least 10 times and either received a voicemail box that was full or the number rang continuously with no answer. After 3-4 hours of calling the number listed on our receipt, we eventually spoke with Bryan who said the tour was canceled due to flash flooding but we'd never been notified by phone or email. It's still unclear how the tour got canceled due to rain because Bryan also stated that he'd missed our repeated phone calls because he was finishing up a tour with another group and didn't have reception. Bryan apologized for the cancelation and promised an immediate refund, which should have been completed on 07/22/22. It is now 08/04/22 and still no refund has been posted to PayPal. Scam, scam, scam-this company will promise you a great tour, will take your money, they do not communicate once they have your money, and they will not show up for the tour. BE AWARE!!!! read more

Tour was not the same as the written description! Be aware! My friend and I purchased the Small-Group Rainforest Tour to El Yunque with Private Guide and Hotel Pick-Up. From the beginning, our experience was terrible. There was a lack of communication, professionalism, and support. We contacted the company multiple times to arrange our pickup via email, phone, social media and had no response until 930pm the day before our tour. We were left feeling stressed with no plans in place. As described on the website, we were expecting a 45 minute hike with views of waterfalls and infinity pools and a total of 3 hours in the forest. Instead, we started the tour, and walked for 5 minutes to the water slide and were left at the pool for 1 hour in the rainforest. No hike included. We then were taken to a beach and left there for 1.5 hours. Not what we expected at all. We contacted the company after and still no response. Would not recommend spending your money here! read more

Elaborate customer service. I did all of our communication over Facebook messenger. Met at the super max. Completely safe and wonderful. We loved the fresh water and hike. Totally recommend! read more

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Very fun and exciting tour tour guides were very informative and knowledgeable of the terrain cliff jumping rope swing and a natural waterslide all part of the tour great time for me and my family read more

Spotin Tours - Walking Tours Near Me

We had a big bachelorette group (which I recognize can be obnoxious) of folks of varying levels of outdoors experience/comfort with the terrain. Gian and Joel were incredible - so kind and helpful in shepherding everyone along and making everyone feel comfortable leaning into areas of discomfort. Joel was our rock - helping folks over some of the more challenging terrain and making everyone feel super safe and secure. Gian was amazing - super sweet, incredibly knowledgeable (very much appreciated the info on plants/animals/the history of the park), and kept us all laughing. The experience itself was wonderful - the park is beautiful and the activities were super unique. My one point of caution would be that the terrain could be tricky for folks not used to hiking/not comfortable with a little scrambling. Would definitely recommend comfortable shoes with good tread. read more

Alejandro took us on an amazing adventure through the rainforest. It was one of the best experiences of my life. I will say, this isn't for the faint of heart. It's exhilarating, challenging and an insane amount of fun. You should be in decent shape and be OK with getting dirty! He told us from the beginning that it might not be possible to do the tour due to the high water levels, it's been raining daily for about a week now... But we'd give it a shot, and if we couldn't do the tour we'd get a full refund. Luckily, when we got to El Yunque the water level was high, but still doable. His knowledge of the river and the rainforest is unsurpassed. The hike to the waterfall was hard but not impossible. The difficulty was due to the mud and slippery surfaces (it is a rainforest). I've been on quite a few tours like this in various other countries but I've never felt safer than with Alejandro as our guide. He has a medical background as well as a former Navy seal which came in handy since the water level was high and the current were fast. We jumped off 30 foot cliffs and swung off rope swings. Orginally, my friend and I were planning to do this on our own. I'm so glad we didn't! Without Alejandro, we wouldnt have know which places are the right spots to jump and could have gotten extremely hurt. El Yunque is a world wonder that must be seen, but without a trained guide like Alejandro it could be very dangerous. If you're an adventure seeker do this tour! read more

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Love it! Our guides were John and Johnsy and my take aways were : "Embrace the mud!" And "Trust the process!" I have to admit, I thought I was going to get out of getting wet today because I was in "mom mode" and was going to keep the equipment dry and hold on to the supplies, etc etc. NOPE. You WILL get wet so just enjoy it. It's slippery though so grab some trail shoes if you can. My Merrill dayhikers were perfect. I recommend bringing shoes to change into once you get back to your car. My clothes dried out fairly quickly so you don't necessarily need bathing suits. I spoke to several locals who recommended doing this and I can't disagree. Embrace the mud!!! read more

If I could give this company a zero I would. My family of 4 booked a rainforest hike days in advance and once getting to the pickup spot the morning of, no bus arrived for my family or another group of 4. After calling them, they said they "tried" to call us the night before and tell us they overbooked and had to move us to 7:30 instead of the 8 time slot. The only phone calls we received were at 12:01 am the night before, we were already asleep, and 7:27 the morning of, which would have been 3 minutes before departure. The service of this company is terrible and I would not recommend for anyone unless you want to get canceled on. Not to mention it was the last day of our trip. read more

Totally worth it! We had Anthony and Mitchell who were knowledgeable as well as kept it fun! They were not overbearing and super helpful. Made for a great experience in a beautiful place. read more

This was an AMAZING EXPERIENCE! Brian and his staff are amazing, welcoming and really funny! Would recommend x100 over

the tour is so much fun & the guides are very helpful!! this is my second time coning and I absolutelyyyy would do it again

I went on the El Yunque tour with my Best Friend and our tour guides we, Andrea and Bryan. They were very charismatic, comical and charming guides, as well as people. They made the hike and climb easy, and kept us safe. The tour itself was very fun. The drive there from our departure point was not bad either, and we had an excellent driver Mario. The whole excursion was super fun, and I am glad we chose to tour El Yunque with Spotin Tours. read more

I booked through get your guide app. It is extremely hard to get a hold of this company. The phone number goes straight to voicemail. Several emails go un answered even after they confirm you. Then no one ever showed up at the time the tour says. Very disappointing. Do not recommend. Now I have to figure out different birthday plans and deal with the hassle of getting a refund. Unprofessional. Do not recommend read more

My friend and I booked this tour and were disappointed. We had issues from the beginning and regretted booking this tour. According to the description, you should be contacted by the tour guide shortly after booking to arrange the hotel pick up. We were contacted at 9:30 pm the day before after there was misleading information in the booking confirmation. According to the description on the provider's website, the tour was supposed to consist of a 45 minute hike through the rainforest, passing waterfalls and an infinity pool. In truth, we walked exactly 5 minutes through the rainforest to the Water Slide and were then dropped off at the lake. We didn't do a hike and when we asked the tour guide about it, she said she didn't have time for it that day. After a short stay we went to a beach, which was not mentioned in the online description. We spent more time on the beach than in the rainforest, which none of the participants had wanted and caused a lot of confusion and disappointment. We can not recommend this tour. We got the complete opposite of what we booked and are very dissatisfied. We communicated our feedback with the organizer immediately after the experience, but have not received a response to date. The only recommendation we can make is not to waste your money on this organizer and rather invest it in a professionally organized tour where you really get what you booked. read more

Had a great experience with our guide Giancarlo, he took us to plenty of amazing spots in Old San Juan and shared historical and fun facts about each location. We travelled to El Yunque for a hike and a swim and his knowledge about environmental preservation and native plants of the forest was a great addition to the tour as he taught Us so much about everything we saw and touched. The tour itself felt very relaxed in the best of ways, Giancarlo was very friendly and so involved with every single person that it felt like a road trip with friends. I recommend Spotin Tours but request for Giancarlo as your guide. read more

After a lot of research, this looked like the most authentic, yet comprehensive/manageable day excursion to El Yunque. Our guides Evelyn, Patricia, and Owen were incredible! So patient, encouraging, high-energy, and full of interesting knowledge about the rainforest. I am a city girl who has gone on a few (less than 5) easy day hikes on trails, so this was a bit outside of my comfort zone but I felt 100% safe with their guidance at all times. They showed us the literal places to put our hands and feet to navigate, at least one guide went ahead so that they could be stationed along different points of particularly tricky areas to help every single person, and there were many opportunities to change your mind at any time about what you did or didn't want to do. Put your trust in them and you will be rewarded with an overwhelming, unforgettable experience, as well as amazing photos and videos from the guides (you will be able to just enjoy the moment instead of worrying about getting the shot). READ THE REVIEWS on Airbnb, where one books this tour; it will be slippery and muddy, it will probably rain in the rainforest, and do yourself a favor and have this be the one activity of your day. If you're not a hardcore hiker, you may need some R&R after...I did! I'd definitely do this again, thank you so much guys!!! read more

HIGHLY RECOMMEND!! A must if in PR! We had hector as our guide and he was so fun and patient with all of us. He really took care of us and made the whole experience fun and memorable! Book with them you won't regret it ! read more

Marlon was an amazing guide! We met at a local spot in San Juan near where we were staying (very convenient!) communication was great before the tour began. We received specific instructions a day or 2 before the tour and a call 15 minutes before to make sure we knew where to find him. We went through a private entrance and learned a lot about El Yunque on our way to the waterside and cliff jumping (there are several heights to choose from). Marlon was awesome at giving us tips and helping us through it all. I would definitely HIGHLY RECOMMEND going on this tour!! read more