LOVE this store. Not only do they have everything you need for just about any sport, but the sales…read morepeople are actually really knowledgable about the products. I was looking for gloves that I could use for outdoor photo sessions in the winter (the ones with the special rubber pads on the finger tips to help grip things) and the sales guy knew exactly what I wanted, helped me get the right size and took as much time with me as with the customer before me who was buying a kayak. I also needed warm boots and the clerk in that department asked lots of questions to understand my needs, then made several recommendations. He found my size, helped me choose the right socks - and even told me about special discounts that were not advertised. When I approached the cash the pay for everything, the HUGE pre-Christmas lineup almost made me put everything back... But I was VERY impressed at how quickly I moved through the line. It's nice to shop at a store that actually staffs the check-out counter with plenty of people so customers don't have to wait to pay. Great experience and would definitely recommend that you shop here for all your sportswear needs!

Bernard Trottier Sports,…read more This applies to all stores and general management, I am a Ski Professional and have been for 12 years as an Instructor. I have for years helped my own clients choose their products and given sound information on the equipment they invest in. People ask me where they should shop and I will tell them NOT Bernard Trottier in my professional experience. THEY DO NOT REFUND as a Policy from the Head Office. I purchased a helmet, a piece of safety equipment and when I arrived at home I realized it was not a certified helmet that I was sold. I noticed and called to make sure I can get a refunt before arriving. I was assured I would get a refund so I went back the very next day. Upon my arrival instead of getting a refund they wanted store credit only and proceeded in an arrongant manner to tell me. (By the store Manager) "The people who purchase this product know in advance if it is certified or not." I was caught off guard by the lack of compassion. As a consumer we should be protected. Because I made the mistake of making a purchase there I am stuck with store credit. I do not support their ideals or their professionalism. Partnerships exist in the ski industry, and Bernard Trottier Sports takes without giving back. Browse if you wish and try on all the equipment you like, but buy elsewhere....at least you will have a chance as a consumer to return that $1500.00 snowsuit that you didn't realize fit too snugly in the crotch. Or you can deal with them trying to convince you to buy something else they have that you really do not want.

Je me suis fait voler mon sac avec ma carte cadeau de 100$ 30 min après l'achat au magasin j'y suis…read moreretournée est la gérante a été super elle m'a canceller la carte voler sans souci . merci encore super service très rare de nos jours

Location: Inside Fairview Mall (which, in my opinion is the worst mall in all of Montreal, but I…read moredigress). They are currently in a temporary location as their normal space is being renovated. Service: Very good. I called this morning in search of a specific pair of pants and by some miracle, they had one pair and it was in my size and color. They normally don't hold items for clients (I guess their stuff is just too popular) but the clerk made an exception for me because apparently, she sensed the desperation in my voice ;-) When I got there, I dealt with 2 different clerks at the cash and they were both friendly. Space: Since this is a temporary space, I won't say too much about it. That said, it was packed with people (this is also the case in their regular location) so if you are in need of workout gear and it *has* to be Lululemon, I suggest going during the week or on a Friday night, when it's quieter. Navigating around racks of clothes and hordes of people to make my way out of the store was just annoying. Price-wise, they're up there so you really have to evaluate what you think is worth spending money on. In my case, I got the pants I wanted on discount. The look and fit are great so I was willing to pay for them. That said, some of their clothing has suffered in quality lately, so do the stretch test when you're trying on pants to make sure you're not exposing your ass to the world when you're doing those squats.

By mistake my son bought a pair of shoes for his brother without knowing that I had bought a…read moresimilar pair, I requested the refund but it was not possible, the owner established a policy of granting credit for the returned product, after expressing my dissatisfaction and informing I will put a review he turned agressive and rude saying that thanks to customers like me his store would be bankrupt. A real shame! After all he could stand on his policy without being so rude. Never will buy there!

From the owner: We sell soccer equipments, shoes, replica jerseys, balls, training gear and uniforms. The best…read moresoccer shop in Montréal simply. Servicing Montréal soccer scene since 1998.

I needed some equipment and was recommended this store. All the staff were friendly, smart, had…read moregreat customer service skills. The skate sharpening was great and prices were good on everything. Highly recommend for parents or anyone looking for some good equipment!!!

Owner is a complete jackass. I bought some equipment and decided to return it because I found it…read morecheaper else where. He gave me major attitude and started to huff and puff. I have three kids in hockey. He has no sense of what customer service is.