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Spoon Rose

5.0 (1 review)
Closed • 9:30 am - 9:30 pm

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2 years ago

Excellent products and I highly recommend the business. The cookies are delicious and wholesome.

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SEPHORA

SEPHORA

(48 reviews)

$$

Ambiance: B Location B- the Sephora's at the Mall of…read moreGeorgia are located in odd spaces. there is a mini Sephora upstairs in Jcpenny and the larger store is downstairs near the kids play area and Von Maur. my major gripe is that there are two locations available to supplement each other in inventory but they are far apart. Price: B Sephora is more on the pricey side but the product selection is extension. Brands are middle of the road to high end make up brands. Service: A Here is where Sephora at Mall of Georgia receives an A from me. It has always been difficult to find the correct shade of makeup for me. Covid 19 has made this process that much more difficult. However, Vivianna at the mini Sephora in Jcpenny and Julianna in the large store are priceless. If You need help with finding shades, either of them are great. Vivianna was honest with me rather than selling me a product that I would have to later return. Thanks to her, I went downstairs and found what I needed. Julianna is the best. First, I loved her outfit. It is everything to walk into a make up store and the woman assisting you is in a traditional rebozo and a fierce long skirt . She knew exactly what I needed with a full coverage cream based concealer. She introduced me to a product as smooth as butter that was affordable too. Great Experience!

I had a very disappointing experience at the Sephora location in Buford, GA (3333 Buford Dr)…read more I came in with a friend to purchase makeup to donate to girls in the community who cannot afford products for prom. While on the floor, Nickky was amazing--very helpful and professional. However, at checkout, the card machine malfunctioned and showed my payment didn't go through. The cashier then loudly and sarcastically told me to "check my funds," which was completely inappropriate. Other employees laughed, which made the situation even more embarrassing. I spoke with the manager, Asia, and she showed no concern and walked away without addressing the issue. Because of how I was treated, I returned everything. After leaving, I checked my bank account and found I was charged twice--confirming the issue was the machine, not my card. As a healthcare professional, I value professionalism and respect. This experience was unacceptable, embarrassing, and disappointing--especially given I was shopping to give back to the community. I hope this location takes accountability and improves both customer service and management response.

Spoon Rose - cosmetics - Updated May 2026

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