Had my bicycle repaired twice . Each time the repair cost was over three times the estimate. $50…read morequote to $168 actual charge. Second time: $15 quote to $48 actual charge. The excuse? It took me longer than I thought it would. Really? I have to pay more because you're slow or don't know what you're doing. Fool me once.

I was impressed to find such a well equipped bike shop here in Fremont. Coming from CA I had…read moreexpected much, much less. Great inventory, great bikes, friendly people who are generous and kind. If you are looking for a bicycle, cycling gear, or fitness equipment this is the place! They will hook you up with exactly what you need. They are on their game!

Very disappointed in this bike shop. Ordered an elite sprocket 39t and we never received it nor…read moregot a refund for the part that never arrived. Was told to deal directly with UPS instead. I will never do business with them again.

I purchased a frame online at the best price I could find for this item. Tracking was provided, it…read morewas delivered quickly and packaged professionally. Reggie's BMX (Bike Shop) provides excellent customer service for online purchases.

They took my old Fuel Ex 8 in as a trade in and helped me find a Dual Sport 1 on sale. They were…read moregreat to work with. I am between a medium and small size for the bike and they recommended the medium, which was the best call. I'm short but have long arms.

I am disappointed in CycleWerks: while the staff is nice and they have "tried to find the right…read morebike" for me but they have missed the mark: the first two I don't blame them because my needs evolved, the FX Sport 4 was a disaster: selling me a $2K bike (decent carbon frame) with a $700 drivetrain was an absolute ripoff. Had the salesperson (whom I won't name) told me I needed a better drivetrain and go higher, I would have done more research and found my way to an Endurance Bike. I went to another bike shop locally, and they flat out said their is nothing that could be done to upgrade the bike, get a better bike (ie Endurance). They sold me the closest bike to what they had for what I described, but they didn't talk thru all the options, and the salesperson telling me this was a performance bike with a Shimano Cues was not accurate: this was also the guy that said I would average 20mph, which I am lucky to do 16-17 mph. Unless you know what you want, they are not going to talk thru the options, they will just sell you a bike, even it is not right or the components are absolute junk. While I can't say don't shop from them, don't expect them to provide knowledge and direct you towards the right bike: thus the 3 star rating (kind of average).

A&B Hobbies and Cycles was so fantastic when I needed new tubes in my bike, they even installed an…read moreawesome basket and moved my kickstand so that I can eventually use my bike trailer for my kiddo! They were super knowledgeable and even offered to right size my daughter for a bike even if I didn't end up buying it from them. Lastly, they even helped me load it into my suv because I was not sure it would fit! Super fast service and I will be coming in on Tuesday when they open (wrote this on a Sunday) to look for bike mirrors! I would also love it if they offered service at my house as it's not always easy to get my bike in and out of my suv with the car seats. haha Thanks A&B

I needed a flat repaired on my recumbent trike. New to the area, I did not purchase the trike…read morelocally. Let's just say A&B has their priorities in place. EXCELLENCE IN CUSTOMER SERVICE. They were busy at the time I entered serving other customers and greeted me immediately, with a smile, letting me know that they were aware I was waiting. When handling my trike flat, they asked if I wanted to wait. What? Like now? Gotta love it. So naturally I waited and remembered a few other issues with my trike, of which I had a complex seat issue. I had ordered some seat "wings" previous to my move. It entailed drilling the carbon seat to fit the wings to make riding more secure as I'd almost been tossed before while encountering some uneven terrain. I quickly drove home and retrieved the parts. This team took the time to figure out the installation, even though the fittings provided by the manufacturer needed considerable tweaking and required much more time to complete. That evening I received a call my trike was repaired and ready to pick up. It was done to perfection. I'm so pleased to now have a bike shop that is efficient and exceptionally competent in their skills that provides service with a smile. If you're in need of a new bike, parts or repairs, I highly recommend stopping by. This team will make sure you leave happy! Thank you!

Owner claims "eco-friendly" but the biz does not recycle even though recycle bins are steps away…read more I'm in a business close by and we use the recycle containers as everyone is told to. It's just too much for the young people that work there to walk the recyclables to the recycle bins... I'm sure there bikes are top notch but don't claim "eco-friendly" when you don't live the life....

Kind staff. Charitable people. Understanding of your situation. Special shout-out to Drew.read more

Had my bicycle repaired twice . Each time the repair cost was over three times the estimate. $50…read morequote to $168 actual charge. Second time: $15 quote to $48 actual charge. The excuse? It took me longer than I thought it would. Really?

From the owner: We have over 80 years of combined bicycle sales & service knowledge on tap to meet your needs. Our…read moreGoal at Spoke Life Cycles is to take you from where you are in your cycling journey to where you want be!

Had an older 15 speed road bike put back into shape. They did a great job and only did what they…read morefelt was needed. Will be bringing back my other older bike. May look at a trail bike while i am there. Great bike shop

Ordered new bike and they spent much time putting it together and then later doing little…read morefinalizing touches. They work hard to make sure you are happy.

What a great experience I just had. I was interested in purchasing a few ebikes. I wanted to test…read moredrive, but the one I wanted was not in my location (lectric bike). I made the quick trip to Prospect to Jeffs bicycle repair. He let me try several bikes around the neighborhood. I was given good instruction how to drive them. I was shown the differences between the different bikes. They had several different suppliers and models to test. I ended up ordering one and a bike rack also. They will be putting it together for me when it comes in. I was super impressed by the customer service and happy to support a local business.

From the owner: We are a locally owned Bicycle and eBicycle shop offering sales and repairs. read more

The man who works there is hard working, friendly and over all nice to me, as a common customer. I…read moreenjoy coming in and buying parts from GT wheels.

From the owner: Specializing in: - Bicycle Shops…read more- Bicycle Repair - Sporting Goods