I needed an old grill hauled off and Caleb got back to me in seconds, was nearby, hauled it off…read morewith a very respectable bid within 20 minutes of me looking for him here on Yelp. He's an owner operator so your getting solid service from someone who takes pride in his work. Hire them.

Nice guys came got my old treadmill and a old chair worth the money nice people appreciate you…read more Came the same day I called. Thank you so much.

Jim and his crew are AMAZING. Jim was very prompt in his communicating and getting the job started…read more His pricing is very fair and he and this team work VERY quickly and efficiently. He has helped make a very stressful and overwhelming process much smoother. I highly recommend!

Can not recommend. Value for the price paid on a "full load" was not achieved in my opinion. I'll…read morelook elsewhere to finish the job

Highly recommend this company! Excellent communication throughout the process, arrived on time and…read morewere very willing to allow additional (heavy) items be added to the original request without hesitatio! We will need junk removal services in the future and will absolutely use them again! GREAT JOB!

Today, we had a team of three move us. Scott, Caden and Will were kind, hard workers who each had…read moregifts for all the moving challenges. They were fast and had packing expertise. We highly recommend booking them if they have an opening! We know we will be!

Absolutely horrendous treatment by the team supervisor. One of his movers was allowed to use the…read morerestroom which resulted in his urine flooding all over my bathroom floor. When the supervisor heard that I was on the phone with his boss he came out hot headed and threatened to throw my property out in the street. When I pointed out he'd just be paying for it because it's insured in the contract I signed with them. He then stormed off and had to have his boss call him to tell him to get back inside to do his job. This kind of blatant disrespect towards a client is unacceptable by any means. Not only did I never raise my voice or swear at him, he actually interrupted a conversation I was already having with my assisted living caseworker to throw this tantrum. I explained that it's common courtesy to clean up any mess you make and that if I had caused the mess I'd go to a dollar store for a mop and clean my urine off his floor. Apparently that's worth quitting and voiding a contract over, and threatening the private property of a client. Great job Ken, keep making your company look good. Honestly, if this is how they move a disabled person assisted by SLP out of HUD housing it's astounding to me they have a positive rating. I imagine it's the labor put in. They took several larger pieces in one go which sped things up. -Disregard owner reply. Literally nobody offered to clean the mess. I was told that they don't carry shammies or towels or mops and Ken explicitly said they would not return to clean the mess, after the super on the phone said the same exact thing. Do not believe the owner replies for a moment, I am the one who had to go get a mop and return to the previous property to clean it. The only reason I did it, is because if I didn't my caseworker would have had to. It's one thing to make a mess and then threaten the client and throw an actual storm-off tantrum, it's another to go into yelp and try to lie about what happened. Even worse every party involved mutually agreed that if you got urine all over someone's floor, accident or not, it's literally just common courtesy to clean it up. They simply refused to do so and asked stupid questions like "what would you do?" Only to have no proper response to "I'd clean it".

Universal Recycling is an amazing family owned business. Travis and Lisa are always so kind and…read morehelpful. They treat me so well that I find myself looking for scrap just so that I can go visit them. They help me unload and sort which has taught me so much about different types of metal and wires. Makes me feel good to recycle items that can not be upcycled and keep it out of the the landfills. The gas money is nice too and they always pay me more than fair for my scrap. Can't forget to mention how much I love the shop dogs! Highly recommend!

Unlike most recycler's these people were actually friendly. All of the staff I met were very nice,…read moreincluding the dog (Gator I think). All of my recycling will be done here. Thanks

These guys did a great job and at a fair price! I had…read morecalled to schedule the movers on or around New Years Eve or day, so I understood I wouldn't hear back until at least the 2nd of Jan. Ryan (I believe he's the owner) called back and apologized for not calling me back on a holiday! Wow. We scheduled the unloading of our PODS for 5 days from then. The only snafu was that the paperwork he emailed me went to junk mail (not his fault) but it certainly stressed me out for a few days when I couldn't get ahold of him to check on status since winter is understandably not a busy time for a moving service! I guess my only suggestion here would be to ask for a cell # if you want to schedule during the slow months. Again, just a small suggestion - very very happy with Burnett! I was incredibly pleased with the two men who unloaded our PODS - professional and courteous. I will update their names when I find the scrap of paper I wrote their names on! I never want to move again. But if I have to, I will absolutely use Burnett's!!!

Fellows showed up on time and ready to work. Quick, efficient and professional. Rates considerably…read morelower than other like companies. Highly recommend!

i called to set up a forwarding address for my move to Idaho. The staff have been efficient and…read morefriendly in helping secure an address. I would recommend this business to anyone looking for mail services.

We needed help getting my step mother's furniture moved out of her assisted living apartment. The…read moreguys at Ace came had everything moved out in about 4 hours including having to take a big bed apart and move some delicate pieces. They had to drop some off at a south hill location and then drive out to our rural home to drop off the rest. They were great guys, on time and worked hard to get everything moved. And they stuck to the original estimate for the move. We were happy.

Received same-day service due to an unexpected cancellation and LOVED it!!! Was able to pay by…read morecredit card so, it was super convenient and didn't have to lift a finger!!! They were even kind enough to help me re-locate some other items that I couldn't lift on my own. Super friendly, super helpful, and will DEFINITELY use them again!!!

Best junk removal business in town! Great service, very nice, and most importantly a great price!read more