I also wish I could give zero stars, but I guess the salon is deserving of one star just for being an Aveda salon - the only type I ever use. My hair stylist of 2 and half years moved away so I was looking for a colorist. I went to Split Ends and left after five and half hours of hell. I have never been treated so disrespectfully by a hairstylist. Cindy, the store manager and lead colorist, is a nightmare. When I tried to tell her what I wanted it was like talking to a wall. She wouldn't listen, but would just retort about what SHE thought was a good idea. She told me which color she wanted to dye my base. It looked really different from what I usually do, so I called my previous Aveda salon to get the formula my old hairstylist used. I showed Cindy the formula and she STILL insisted her color formula was superior. After about an hour long consultation I gave up in frustration. She wasn't budging, and since she'd been working in the industry for so many years I decided to trust her. Big mistake. I left with orange hair and multiple friends asked me the next day if I "did my hair at home" - not a response you want after paying $120. I called her yesterday telling her I was unhappy with the color and wanted to try to fix it. She defended herself to the point of aggression, using arguments such as "we called your old salon and everything, I don't know what else you want from me" How about USE THE FORMULA that my old salon gave you??? I tried so hard to stay calm through all of this, as I have never had a bad experience with a hair stylist before and never ever gotten into an argument with one. It turned into one unfortunately, she is THAT combative. Finally, she said "I'm going to refund your money because I just don't want to work with you anymore." After all that and all of my patience, you're dumping ME? Get me out of here!! Just as another example of the nightmare: I told her my hair was on the fragile side so please don't highlight all the way through to the ends, something I thought was a simple thing to ask. She argued with me for about 15 minutes just on this point, saying that she always goes through the ends and it will look horrible if she doesn't (which is clearly not true). Finally, she told me point blank if i want her to lie to me and tell me she won't do it, she'll lie to me to make me feel better. I was astounded at this lack of professionalism. I insisted she not go through the ends. I asked after the coloring AGAIN "You didn't go through to the ends right?" she said "No, I only did the roots, just like you said." But, not only did I leave with orange hair, my hair also felt incredibly damaged and dry when I went home. This didn't make sense since my roots were the only part of my hair I told her to color (highlights and base). When I went to another Aveda salon two days later, my new hairstylist (who is a dream!) told me that the highlights were definitely through to the ends. Another stylist at my new salon knew Cindy and said she is "notorious for going through to the ends." Apparently she was willing to lie to me to make me feel better. Well Cindy, I don't feel better and neither does my hair. I'm warning all of you to stay away from this place. Split Ends has been under her management for 17 years now and her lack of empathy for clients and her ultimate concern for the bottom-line and upselling you with products has obviously hurt their reputation. If you do go, make sure to stay away from Cindy, for your own good! read more

I recommended split ends to all my family and friends! There are 3 main reasons why it is a great salon; First, they never double-book appointments. I always walk in for my apt and Julie takes me right away. Second, you are not only paying a great price for a highlight and cut but it also includes mini-facials, hand massages and full-face make-up applications (for free). Third, the salon uses the best products by aveda. Aveda hair dyes are not full with chemicals and don't damage your hair as much as other brands. The hair dye stays in your hair for a long time and does not fade easily. The hairstylist will probably suggest certain Aveda products that can be used for your hair and skin during the apt but not in a nagging way. If you say that you don't want to buy anything they will leave you alone. I have already purchased a couple aveda products to use at home and will continue to buy more. I get my hair done by Julie. I have probably had the same haircut for most of my life and was (and still am) afraid to do anything new with it. Julie has slowly encouraged me to try new color/cuts that I would never consider. Thankfully, all of her suggestions have been great and I love my haircut more and more each time I go there. I would highly suggest Julie to anyone. With her you can keep your traditional haircut or take her great suggestions for something new! I also have a friend that goes to Candace and she loves her too. I'm sure that any hairstylist there would be great. One last comment: I first went to a salon in downtown that charged me more for just the color than my color/cut combined at split ends. After two weeks the coloring, that this other salon used, drastically faded and I had to go back in to get it re-applied. Also, the rest of my family goes to a hairstylist that probably triple books clients so they easily wait an hour or more each time they go in for their appointment. And to top it off, their haircuts/colors don't turn out as good as mine. Overall, I live in north county area and drive to pacific beach just to get my hair done because I love split ends and the people that work there. read more

Love this Salon and most of the girls that work here. Cassie being my favorite. we clicked great the first time I was there because I was getting my hair done for a new family tradition we started in 2011.. going to Kauai, HA and she just happened to do the same thing with her family every year. She is great and personable. The last couple of time I have made appts she hasn't been available but Amy is great as well. Your hair cut comes with free Tea, scalp massage and a complimentary facial cleanse. This place is warm and friendly and in the heart of Pacific Beach. I won't get my hair done anywhere else. I in fact got it done today before I had a job interview and everyone was telling me I will do great and they are confident I'll get the job, even gave me a free make -up touch up :) P.s Shampure shampoo and conditioner by Aveeda has an AMAZING smell. They just happen to be an Aveeda Salon :) Thanks ladies for all you do! read more

The shop is clean, and easy to make appointment the same day. They are nice and friendly. But for a man who design to come here for 'SALON' and willing to pay $45 per cut, i DONT recommend!, you can just go to general barber shop. I shown the photo to a stylish which i want my hair to look like that (I have little longer hair than the model in photo before i enter the Salon) And you can compare how TOO SHORT it is, which I keep telling her dont make it too short. Now my head look too flat at the back, and i have to wear beanie all the time to cover it. I think it is because she is too friendly, keep talking and talking while cuting until she forget what is my purpose to be here. Anyway I tip her $10 for not to be so rude. But ...no more. read more

First time visiting this salon, came in because of the Keratin treatment special. I shop around looking for keratin treatment specials and get them every couple of months but this was the best one I've had so far. I have super long and thick hair and every time I go for a keratin treatment I get charged more because of length and thickness, it's like hidden fees. BUT not here. My stylist was Antonet, we talked about how to treat my hair and best products to use. The whole process took two hours but felt like I was at a day spa. Antonet provided fun conversation (she had me laughing the whole time) mini facial, and to die for scalp massage. My hair was sooo silky smooth and glossy. Hands down best keratin treatment read more

I was driving by, saw the salon. Aveda places are great- fairly cheap- $20-$35- good cuts, great views. I set a random appt with a stylist- Ashley- and had a mop of hair with no solid cut lines for her to follow..said, "can you make this suck less and look better, leave the top kind of longish, clean the sides" and BANG, done. Haircuts are scary things, the scissors, the hair dryer all loud; I usually end up in a ball on my kitchen floor after, crying, wringing my hands and screaming up at the toaster oven,"oh god why, why me?!!" :) but not this time. Anyway ASHLEY rocks and I'll be honest, I look great- more pretty than ever. If you want to look pretty too- call her. read more

BEST SALON TREATMENT IVE EVER HAD!!! I went here to get my hair dyed black that would shine red, but my hair is naturally blonde so all other salons failed me. This place was not cheap, HOWEVER, I was given a free scalp neck and shoulder massage, free hand massage, free facial, and free eyebrow dying!!!!! All I had to pay for was the hair and the products I took home. This whole place has a great calm vibe :3 Cassie was my stylist and from now on I'm only gonna come here! read more

I had a hard time finding someone or a place I would go back to once I moved to San Diego 4 years ago. Once I found Candice at Split ends I stopped looking! I love knowing I can go to someone who will listen to what I want and make suggestions around it. Everyone I have sent to her since has been very satisfied as well. The atmosphere is relaxing and clean, and the pre-cut head massage doesn't hurt either! Definitely will keep going to see Candice! read more

AMY is PHENOMENAL!! I've been seeing here for three years now and she is the absolute best stylist I've ever had touch my hair. She takes pride in what she does and leaves you feeling like a pampered princess. Not to mention she gives the greatest hand massage and scalp massage EVER! Ask for her and you won't be disappointed!! UPDATE: Amy's at a new Aveda salon called the mermaid salon and day spa not too far and a much more relaxing environment! read more

The pictures does not do it justice! I love my hair and all the workers that work there. Cindi fit me in when I called not even a week before I came in. Cindi did my hair and before she did my hair, Antoinette gave me a shoulder massage and gave me a hand massage while I was getting my hair done. My hair, with the haircut, was $245. Which is normal, everywhere would be around that much. I plan to come back. Everyone was really nice. read more

CANDICE IS AAAAAAWESOMEEEEEEE!!!!!!! I started going to Split Ends over a year ago. I currently live in OC & drive down to PB every couple of weeks to get my haircut. I couldn't imagine getting it cut anywhere else. Candice is the 1st stylist I've had that continually cuts my hair the way I want! It's a great feeling to not have to worry about what my hair is gonna look like! Thanks Candice!!!! read more

I love this hair salon, I've been coming here for almost 10yrs! I only see CANDICE, she is amazing... she knows her stuff and is always wanting to learn/keep up with the newest hair trends. She's easy to talk to, loves to laugh and will give you advice on what will work for you and your hair. Everyone at this salon is knowledgeable and friendly, Split Ends is the best salon in PB!!! read more

OMG! Candice is the best thing to ever happen to the beauty industry! She is not only a hair stylist...she is a hair artist! She has an eye for style and was clearly born to rock the world of hair. The woman can do anything! She has done my hair for countless fashion shows and shoots...my portfolio would not be what it is without Miss Candice!!! read more

Amy was WONDERFUL. I just cut off about a foot of hair to donate to Locks of Love and she did a fantastic job. She also was great with advice for the color. Love the result. I will definitely be back and am sending all my friends to her. The rest of the staff was helpful, courteous and I give them 2 thumbs up as well read more

My mom has been going to Cyndi for cut and color for years and I have gone a couple of times as well. Today I went in for my first perm ever and I am so pleased with the final product. Cyndi really knows what she is doing and always impresses me with her knowledge. She can really do it ALL! read more

I went in to get my eyebrows waxed by Cassandra and mind you I'm very picky when it comes to my eyebrows and she did a FANTASTIC job! I walked out very happy and definitely plan on going back to her from here on out! Thanks Cassandra for doing an amazing job! You rock!! read more

Go see Antonet! Great service and a great haircut! I am very happy with the results and I will definitely be back in a couple weeks for another haircut. And you get a massage while you wait! read more

I went to split ends today to get my whole head done. I had Cassie, she was really nice and sweet, so if you're looking to get your hair done i would go to Split Ends and ask for Cassie! read more

I would HIGHLY recommend booking Antonet!! I came in with very bad highlights and Antonet saved the day! My hair is so gorgeous now and l finally look like a natural blond! read more