We came here for a routine cleaning. We were initially told we wouldn't be charged anything since…read moreour insurance was going to cover it. During the appointment, they suddenly claimed I had several cavities that were "really bad" and needed immediate laser treatment. They also pressured my wife into agreeing to pay over $600 for what was supposed to be a routine cleaning visit. They tried pressuring me too, insisting I needed treatment right away, but I decided to get a second opinion. I went to another dentist, and he confirmed that I have no cavities at all. None. All I needed was an annual cleaning--which is exactly what I came here for in the first place before being charged $600+. This feels like a complete scam. We were upsold on unnecessary treatment and I definitely do not recommend coming here.

I have been getting dental care here for many years. The entire staff is professional and friendly…read more Would like to compliment Gio, for going above and beyond his job during my last visit. He is an asset to the organization.

April is the best hygienist I've ever been with before. She is very knowledgeable, lovely and super…read moregentle on my teeth! The office is new and super clean. Everyone is so friendly and take very good care of me. They gave me a pretty good discount on my cleaning services. So happy that I found out about them! Highly recommend Trinity!

This office is Full OF SHIT!!…read more A customer, me comes in with what i considered an urgent matter. A loose Bridge "" the office refused to help me bc he didnt have medical clearance from a PCP. I told this office I dont have insurance, and this dentist blew my case off like a wet fart!! He plain didnt care i needed help NOW!! What a class oct... Oh, and they charged me $79 for ex ray. Very POOR experience!!

I just had my semi-annual cleaning. As always this office is so clean and professional. Sarah did…read morea great job of taking care of me with my cleaning. The other staff at the front, Lauren and Bridgette were very welcoming.

Absolutely love these people!! Dr Young is a fantastic…read moredentist All the employees are great!! I've been a patient for for over a 5 year and I recommend to all my friends;)

Father's Day weekend!…read more Thursday, 8 PM My husband had an infected tooth and impacted wisdom tooth causing excruciating pain. We went to Davam urgency care Thursday night, but the pain was getting more severe and lower in his jaw. Saturday, 8:30 AM Dr. Cope, our regular dentist, was out of town. His wonderful tech Chelsea was able to coach us. Saturday, 3:30 PM Luckily we found Doctor Okwen at 1488 Dental! He is an endodontist and micro surgeon that was generous with his time and compassionate enough to work on Saturday at 4 pm! He charged a fair price. He was able to extract 17 & 18!

I had a emergency and the doctor was awesome and opened the clinic Sunday just for me.read more

Providing an updated review to let fellow Yelpers know my crown split in half while biting into a…read moresoft roll, just a year and a half after getting it. Now I was told when I got it that crowns had a 5 year warranty but ONLY IF I came back to see this dentist every 3 months for a deep cleaning. As you can tell from my previous review, there's no way that was happening. So I now unfortunately have to pay for an entirely new crown from another dentist in less than 2 years. Consider yourself warned.

I spent nearly $7,000 at Spring Smile Dental and was shocked by the lack of professionalism I…read moreexperienced. When I picked up my partial, it was handed to me with no instructions, no aftercare kit, and no container I had to go back just to get a case. During my two extractions, the assistant, Marrisa, was having a full conversation with another staff member while I was choking on saliva and blood, receiving little to no help. This happened multiple times and felt completely unprofessional and unsafe. I was told my pain medication and antibiotics would be called in, but when I went to the pharmacy, no prescriptions had been sent. After speaking with Marrisa hours later, I was still left without the medication I needed just minutes before the pharmacy closed. I would not recommend this office. The care, communication, and attention to patients are unacceptable, especially after paying such a high amount.

Dr. Tran and his staff are the best of the best. Everything regarding my treatment plan was spelled…read moreout prior to any treatment. No surprises. The staff were very accommodating and had sensed of humor. Even Dr Tran. After he numbed me for a filling, he asked me "Are you having any pain?" I answered " Nope". He then said to me " "That's too bad"! I pretty much had to laugh. My teeth were cleaned and the person who cleaned my teeth was very thorough and took her time. Over 25 minutes. No muss no fuss and no blood. Do yourself a favor and make an appointment today.

Made an appointment over the phone last week for an appt today. Filled out their paperwork in…read moredetail ahead of time as they requested. Got to my appt today and the unnamed assistant behind the mask tells me that unfortunately they do not have enough time to take care of me today and that I would need to reschedule. I took off of work to go. WHAT A WASTE OF TIME!!! I'm a returning patient and would give them a ZERO if it were possible. I will look elsewhere for professional customer care.

Don't see Dr. Helen Sergerie at Sagewood Dental for a serious problem, she can't do anything. At…read moreleast that's what she told me! About 6 mos ago,I came in for a cleaning and check up, which was fine. A week later I developed severe pain in a back molar that already had a root canal. Dr. Helen Sergerie diagnosed an infection and prescribed an antibiotic and told me the only tx was to pull the tooth. I asked her multiple times, isn't there any way to save the tooth? No, she said , it must be pulled and sent me to an oral surgeon. I was told the surgery involved IVs, implants, tooth replacements and 6 mos before I would be finished. I went home to consider and took the antibiotics for 4 days and when I was still having pain, I called Dr. Helen Sergerie to ask if another antibiotic would be more effective. She said, Sorry, there's nothing more I can do. Wow, never got that from a Dr before! I finished taking the antibiotics and every day used alot of Listerine and the infection with its pain went away. I wasn't sure about all that other tx so waited to see how the tooth did. 6 mos later, no problems but I needed another teeth cleaning so stupid me, went back to Sagewood. Yup. Got another infection with that same tooth. Well I couldn't believe that my tooth couldn't be saved so I went to my previous dentist at Sterling Ridge Dental. One look and Dr Cope said, absolutely, that tooth can be saved! He sent me to Advanced Clinical Endodontics, (ACE) and sure enough they performed a re-root canal and prescribed strong antibiotics and finally cleared up the infection and fixed the problem with the tooth. One day! Not 6 mos! Stay away from the revenue focused, Dr. Helen Sergerie.

I do not dispute the skill of the dentists I have used, and I have been absolutely more than happy…read morewith both Dr. Solomon and Dr. Sergerie as dentist. They are both very meticulous in everything they do. However, their billing department is less than ethical. Do not ever take their word for what you may owe after insurance is applied, even if they say that they ran it before your visit and are sure that the amount you are paying will cover the bill. Before my child's appointment, I had them run not one, but two, insurance coverages, so that on the appointment day I would have a true balance. The office personnel who handled this for me told me I was probably over-paying a bit for these services, but I went ahead and paid them close to $2,000 (after all, they told me that they had run both insurances, and this would be close to the amount that would be owed). Six months later, I get a bill for almost $350. At first, I thought this was just a mistake or some lag in either insurance payment or accounting. I know this can happen. For months a notice simply showed up through text message- no call, no explanation for the payment request, nothing to explain what had happened after such a long lag. Of course, I would not have normally expected a personalized call over invoicing but given the lengths I went to (since it was such an expensive visit) in order to ensure it was budgeted for, this bothered me. Finally, I picked up the phone and called them. They said they would look into it and call me back. No return call. The month passed and so I believed it had been resolved through insurance- a mistake, but, again, a text message for an unpaid invoice arrived. I immediately called the office to find out what had happened. The office person put me on hold and then returned to tell me that one of the insurances did not pay and I owed the invoiced amount. This being in direct contradiction to what the girl had told me when she originally reached out to both insurances to verify payment before services were even rendered. Sagewood Dental did not lose my business because of skill, but because of unethical business practices. I will not use any company that lies to me in order to perform services and then comes back six months later, plus, to collect more money- especially when the customer service and explanation have been handled so unprofessionally.

I have been coming here for the last year and I'm impressed with their professionalism,…read morecommunication, and care of patients. I see Dr. Yu and she is kind and witty. All staff are friendly and knowledgeable. I love the hygienists Melissa and Robin. They are very kind, patient, and thorough in their care when getting my teeth cleaned. I would definitely recommend this dental office for all dental care. They are also located in a shopping center which is perfect for running errands or shopping.

I would stay away from this place unless you like throwing money down the drain. Poor customer…read moreservice and outrageous prices conoaredto other higher rates dentist in the area.