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Spiritually Rooted

3.7 (41 reviews)
Closed 10:00 am - 9:00 pm

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Conversation between me and the store
Chavella L.

So I use to go to the store when I lived in New York, I'm up on a work trip and decided to stop in. I bought a ring from them it was a peridot tear drop shaped ring the gem fell out three months later. I gave it another shot and bought a garnet tear drop ring (Saturday today's Tuesday) and the game stone is already loose. I messaged them on Facebook and asked to return and she said they could look up the purchase and I said I'd be in the next day (that was on Monday when I noticed the default). Oh btw it was $80. No one mentioned when I bought it that they couldn't return jewelry nor did anyone mention that on Facebook when I talked to someone. I went in today and the lady said all I can do is exchange or store credit. She also offered to me just to glue it. I shouldn't need to glue it, it should be fine no issues. For $80 I expected better quality.

I was in your store, July 6, 2023, with my family from Las Vegas that collects crystals, we spent over $100 there, I bought a bracelet with a third eye, it was 14.95, exactly one week later, it started to unravel, never got wet, took it off every night, again one week later, I went back to the store, and just asked the lady for an exchange, I was answered with we don't exchange or refund anyone on jewelry, I then asked the store clerk if I could have the companies name that makes the jewelry I will email them myself she went back and looked, and came back with, I have no idea who the company is? what kind of business are they running? I will never enter that store again, and anyone in town or coming into town, I will tell them to steer clear of it very bad business!

Maria B.

What a cool place. On Webster in North Tonawanda I came across this store. Only because I parked in front of it, and it was open on a Sunday afternoon. I came in because I liked the name. I wasn't sure what to expect going in. I was greeted by a beautiful large orangish cat. And then there was a cage with a number of kittens, who were exhausted, sleeping off their morning activities. They are up for adoption. All black. And sooooo cute. Walking further in and past the furry ones I found a store with a little of everything. All religions covered the owner (I assume) told me. That was clear. Tarot cards. Nice small carved animals. Jewelry. Marvels. Various gems. Books. Candles. Various scent delivery devises. More. So much more. They offer classes often in a variety of areas. The have massage and Thai massage on site. Im guessing more. So cool.

Katie B.

I have come to rename Spiritually Rooted "my happy place". I was so pleased on my first visit to find that their selection is HUGE. I have since been back multiple times and always find something new. They have everything you could possibly be looking for; candles, sage, herbs, bath soaks, jewelry, rocks/crystals, tarot cards, incense, etc. The staff is always extremely helpful, they've always made me feel really comfortable while shopping and never mind when you ask them questions. Apparently they've heard it all so don't be scared if you think you have a "silly question". There are two shop rescue kitties, Chimi and Mia. They are friendly and adorable and will accept all the pets. Most of the time when I stop in they have other cats that are looking for their forever home. On my last visit there were none so I'm happy to see that these babies are being adopted.

Cat sleeping

ive been here a few times and each time i become more and more in love... today a friend & i came in after thrifting. we met tara, a psychic who was conducting readings. we decided to get readings and oh boy, are they accurate... i love the vibes and atmosphere of the place, especially the kitties that i see around the store. there's a huge selection of crystals, tarot, basically everything. they're bound to have what you are looking for. the cost varies depending on object. some cheaper, some more expensive. each visit ive gotten a bracelet and they are on the lower end of price compared to some other places. same with tarot decks. i really recommend checking out their psychic readings they have on wednesday and they also have tarot practice classes available. a super, chill and helpful place for newbies and even more advanced individuals.

Abalone shell for burning sage and such
Charlotte M.

This is a nice little store. You walk in and the over all feeling is quite peaceful, plus the first things you see are cats! I love shops with free roaming cats. It satisfies my constant need to pet fuzzy critters. Right now, they also have kittens up for adoption. Not sure if that's always a thing, but oooooo so cute! The selection in the store is good, and the prices are fair. I'll definitely go back.

Storefront (from FB page)
Robyn G.

Updated : I absolutely needed to update my review to a 5 star review . From the best selection of tarot cards , to a very large assortment of incense , crystals and perfume oils - I am in awe of the selection . Not only is the selection of items fantastic , The shop has such a calm , warm , welcoming vibe , that I want to hang around longer than it takes to pick up my items . The house kitties are so sweet as well . A great place to stop and pick up a gift for yourself or a friend .

KITTENS
Jamie E.

KITTENS! CATS! First things first (I'm the realest), they always have cats. But THIS time, they had KITTENS for adoption!!! Heart melting. Anyway, this is my fave place for stone selection. They have my favourite stone, blue goldstone. Nobody else in town carries it. Seriously a beautiful stone and really helpful. The workers are all so kind. They do readings here, I think by appointment only unless they happen to have an opening. They don't have herbs here so go to Strange Brew for that. They have lots of jewelry, stones, incense, journals, books, mirrors, fairy doors, amongst other things. It's a pretty big space so it doesn't seem cluttered or overwhelming. Very relaxing to be in here. PLUS CATS. JUST AT LEAST CUM HERE FOR DA PUSSY. I mean...come for the cats. Yeah. X's and O's! J

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8 months ago

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10 years ago

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7 years ago

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5 years ago

This place is a gem. A hidden spot for anything you need to find your inner peace. From gemstones to herbs you smoke or eat, it has it all

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3 years ago

Great give a warm welcome, love all the varieties! The young girl was very polite Definitely would recommend.

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6 years ago

My go to place! I absolutely LOVE this store! Nice selection, customer service, the classes are great! I love it all!

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10 years ago

Love this place. Live the kittens and jewelry. I picked up homemade preserves awhile ago they where delicious

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Review Highlights - Spiritually Rooted

They have Tarot cards, crystals, bracelets, jewelry, gems, beads, incense, books and many many many other witchy stuff!

Mentioned in 7 reviews

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Spiritual Landing

Spiritual Landing

3.6(8 reviews)
2.8 mi

When I walked in I noticed the vibe was off. Owners of the store kept watching my mom and I while…read morewe were shopping. Which made me feel uncomfortable. As my mom and I made our way to the check out, the girl behind the desk was off putting and rude. Spending time to text instead of helping us. When my mom asked a question she snapped at my mother which was straight disrespectful. I did get a wonderful tarot reading, but the owners daughter kept interrupting and spilling water all over. They did nothing to correct the behavior. Needles to say, never going back.

So I've been here a couple times now and I have mixed feelings. To be honest, both times I went in…read moreI wasn't impressed with the customer service. The most recent visit made me feel uncomfortable because the cashier didn't really make me feel welcome. He didn't say anything to me other than "hello" and didn't even look at me as he said it. He wasn't rude, just not interested in me. I might as well have not been there. The selection of crystals is great. They have tons of crystals in different sizes, shapes and colors. They have other things too, just not a fantastic selection with them. The crystals are priced fairly, but aren't especially affordable. It makes sense in this economy, of course. I just wouldn't recommend going into the shop for more than one crystal or two. Overall, the store is fine. I suggest it to people who really need a good crystal selection, but other places have more bang for your buck.

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Spiritual Landing
Spiritual Landing
Spiritual Landing

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Ellen Bourn

Ellen Bourn

3.0(2 reviews)
5.9 miNorth Buffalo

I had heard several good things about Ellen, and her being a Physic Reader I was in search of…read moresomeone who had good things to say bout her, and was thinking of having a reading for myself done. I nentered a store close to where I live where Ellen gives readings. I had met the store owner several times prior to this, I enjoyed her establishment She also refered me to Mrs Bourn. I booked an appt for a reading as a result. I made my payment and was unable to make the appt. Due to personal reasons until the following month so I put half payment down a month in advance to hold the spot open for me. and as the time grew near I became very excited to see what insights Mrs Bourne would have to give me on life events, things in my life she may pick up on, information about myself, my life.I had NO idea how the reading would go, I was excited to finally see what it would entail. On the day of my appt. I spent the time doing daily chores and preparing for my visit at 5:30pm. Ellen's last appt.thst day. ( or so I was told). I must mention I live directly NEXT DOOR to where I was having my reading done, literally less than a five min. Walk. When I got to the store, I was greeted by the owner, who told me Ellen would be with me shortly, Ellen was in the back of the store behind a screen talking to a woman . I paid my other half of my appt. Fee, of 40 dollars, was told that would be for 40 or so min. Of a reading, then was told if I wanted to make it a half hour I could pay another 20 for an additional 10 minutes added to my reading making the entire reading a half hour for $60. I paid the $20. The owner walked back to Ellen and told her that I paid the additional $20 for a half hour reading instead of the $40. When the entire experience took an unpleasant turn. From behind the screen I could hear Ellen's voice agitated and angry saying no.. that I was late. "I'm not going to give him another 10 min.!! I can't do it I've got places to be" !! "And besides that he was late"! she repeated that several times in a angry agitated LOUD voice. The whole experience was offsetting to me I couldn't believe she was speaking and acting way, in such an ugly manner. The other customers in the store could hear her as well basically making it like I had done something wrong!! chastising me and belittling me. NOT to mention when she said I was late, at the time I looked down at my cell phone and the time read 5:33. IF I were late at all it was NO later than 2 or 3 minutes late!! Not to mention the fact that she already had another person behind the screen and had started doing a reading for that person on MY time!! Don't know WHAT she considers late, but most professionals give their clients a grace period of 5 .. sometimes 10 min. In the chance that they are held up for some reason they can't control. I was SO upset, I've NEVER met this woman and she had never met me!! She was portraying herself to me as an EMPATH?? a PHYSIC a SPIRITUAL HEALER?? More like a PYSCHO than a Physic in my opinion. The owner of the store apologized several times to me, again, offering to reschedule the appointment with Ellen. I said SHE was NOT responsible for anything, if anybody should be apologizing to me about the whole evening it was Ellen!! Why would I REschedule an appointment with this woman when she's already clearly shown me aggression and negativity?? I certainly wouldn't want a reading from her for ANY amount of money!! Her over the top behavior for me being 2 minutes late and taking somebody ahead of me on my appointment!! I was offered a refund of my money.ehich for some reason she was unable to put through on the store machine. I was very upset and anxious that this all played out this way with Ellen ,, During all of this I managed to lose my ATM card that I had used to pay the remainder of my appointment money on top of everything else that had happened!! I went across the street to see if it was at a cell phone, when I came back I asked the owner if she found it, she did not. we were trying to figure out where I may have lost or dropped it, when Ellen walked past me on her way out of the store, she was apparently done giving her last reading. As she walked past me she glanced at me, and didn't say one word of apology or any kind of explanation she walked right out of the store. In my opinion this woman, shouldn't call herself an empath or spiritualist. I certainly hope the way she treated me, was an isolated incident and she doesn't treat anybody else this way there was no respect no empathy of ANY kind !! OR feelings either.. only arrogance, narcissism, unprofessionalism, and a sense of self worth that was in my opinion not warranted. Don't go to this woman for any reason that is my sincerest wish to you lest you be treated the same way she treated me. I reported her to ta Lilydale to tell them about the experience but never got a phone call back from anybody there either.

She does a great job with mediumship and tarot readings. She's also involved with Lily Dale another…read moregreat place to go for readings.

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Ellen Bourn
Ellen Bourn
Ellen Bourn

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Spiritually Rooted - spiritual_shop - Updated May 2026

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