I understand that this is a pop -up store but they must work on their customer service. I went to the store after checking to see if they had an accessory for my costume. One of the employees said that they had it only to walk me to an area where they didn't. He guaranteed me that the Collierville store would have it. I tried calling, but they didn't pick up. When I arrived at that store, the employee there just told me "Well, I don't know." Of course, they didn't have it there too. I am so disappointed in the service. read more

We stopped by yesterday searching for cowgirl accessories. They are currently limiting capacity to 150 at a time. There was a short wait but it didn't take long. The decor is nice. Most of the items are well stocked. Everything is reasonably priced. They have large overhead markers which make locating items in the store easy. I was also able to find a 20% coupon on the website for store use. read more

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Decided to go here to look for my Halloween costume needs this year. When we got there, there was a line which sometimes can be a deterrent. Once we got closer to the front of the line we discovered that the line was long because there is a limit on the number of people that can be in the store at one time. Not only was the sign posted, but there was a worker using a counter to make sure there were never more than the alloyed number of people in the building. Inside, the costumes and other Halloween needs are arranged in a manner that keeps you from having to walk through the entire store to find what you need. They have a cute little section for baby costumes as well. Make sure to stop by and take pics with the displays that are strategically placed around the store. You may also hear bells ring while in the store. Don't worry those are for people who donate. read more

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So many costumes!! We were looking for outside decorations and they were a bit limited so a star was only lost for that reason. We wanted the big spiderweb people hang from their homes down to the grass but they didn't have that. Instead we got a few bags of the white webbing to put across the hedges and trees in the front yard. We decided to put large spiders inside our own webbing but they didn't have those either. It was fun to walk through the store although I wish all the motion activated props were on to enhance the experience. read more

Spirit Halloween - Outside - Holiday Decorations Near Me - Memphis, Tennessee

They have everything. Everything. elie was a great employee. Helped us out with coupons and answered all my questions. Store was Clean and organized. read more

Spirit Halloween - Holiday Decorations Near Me - Memphis, Tennessee

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I have a one star because I wasted my time coming here. If you are an adult bigger then an xl size, they have nothing for you. Apparently larger size folks don't get to buy a costume. Definitely size discrimination here. Staff acted confused that I wanted a costume and only said I could try online to see if they have anything. They really acted as if they didn't want to be bothered. They were walking around but dodging customers at the same time. read more

My family is obsessed with Halloween so it's no surprise we all love this place. We always buy stuff at their after-Halloween sale. This year we really bought a ton of stuff. I can't wait until next year! The only thing we weren't able to get was the haunted TV I wanted. I will have to try and see if we can get it next year. They're pretty cool about returning stuff that breaks, too. My parents had to return a jump-scare pumpkin man because he didn't function when we actually took him out to use him. They traded him for a giant wolf man, which is pretty awesome. Anyway, this is like our favorite store. read more

This place is Halloween city upon waking through the door I didn't know where to begin all the setups were very impressive you can take your time and shop til you drop for your perfect Halloween. read more

Spirit Halloween - Holiday Decorations Near Me - Memphis, Tennessee

It's open this year! I found a phenomenal costume - poop emoji. Would give 5 stars but the selection is not very wide. I would recommend checking it out though! A lot of wigs for $20-$25. read more

Spirit Halloween - Best costume ever! - Holiday Decorations Near Me - Memphis, Tennessee

In the past this would have been a rave review. However posting hours online and not being open is very frustrating. I called and no answer. Also the store itself had no hours posted. Called the main number to the company and got no where. I usually love this place. The last couple of years is seems customer service has dropped st adopt. Overall an extremely annoying experience and they are losing a customer to Amazon. read more

Don't buy anything from there store unless you know you can have it tested out and returned before Oct 13th. Zero return policy after Oct 13th including the same-day return. Biggest scam store ever. read more

HORRIBLE customer service! employees are rude and not helpful at all. Would never recommend anyone to give this place there business. If i could give less than one star i would. read more

The customer service is 0!!! The guy didn't even politely tell us where to try on a costume. He then proceeded to YELL AT US that we can't take it out of the plastic. Instantly we left. So sad to have this experience. Please hire people who at least want to help you. Isn't that their job? read more

This place has everything you could possibly need for Halloween! Awesome costumes and all necessary accessories. So many different themes to choose from: Star Wars, Pirates, marvel, witches, etc. They also have amazing outdoor decorations that scared the crap out of us. Seriously worth popping in here and checking them out. The folks that work here are also super friendly which certainly helped. Oh and they have fitting rooms! read more