Nice airport and easy to get in and out of. It's also clean seats are comfortable. I wish I could…read moreget here with a direct flight from MSP A few more food options would make it a five star rating.

A mid sized airport. It sure is. Frederick Douglass Greater Rochester International Airport is a…read morepopular place for travel. Getting around it is the best thing about it. This is one of the airports that has a few important exhibits and stuff. Getting to here is convenient by a bus. It's only a few miles from the downtown and everything. There's the 18 Bus that connects to the Transit Station. Has pretty quick access to Interstate 390 if coming by a car. There's also the Amtrak station but it's a couple miles away though. Have to get on a bus to connect to it. Pretty annoying it's not closer than that. It costs less than it would by car. This is about 10 to 15 minutes from downtown so not a bad route. Once here it gets easier. There's a single terminal with two concourses, with baggage claim and ground transportation on the lower level, and with checkpoints, gates, and ticketing on the upper level, along with a few restaurants and shops. Both concourses are named after famous people from here: Concourse A is for Frederick Douglass, while Concourse B is for Susan B. Anthony. Concourse A has 10 gates while Concourse B has 11 gates. In Concourse A the airlines are American, Avelo, JetBlue, and Southwest, while in Concourse B the airlines are Allegiant and United. Air Canada ended its service to Toronto in 2018 and since then there have been no other international flights. Frontier began service in 2021 and ended it after a couple years. A limited amount of food options. There's local eating options like On The ROCS, but remember the airport is cash free in all places. Has a lot of history about it. The site has been used for aviation since 1919 and has gone through several renovations through the years. In the 1920s the Eastman Kodak Company performed aerial photography experiments. Then in 1926 Commander Richard Byrd's plane Josephine Ford was on exhibit as part of a tour. Charles Lindbergh flew here in 1927 on The Spirit Of St. Louis. There was a brand new terminal which opened in 1992 and is the one used today. Later it went through more renovations including consolidating the concessions areas. There's features including the public viewing area of the airfield, and the Strong Play Zones brought by The Strong National Museum Of Play. It was renamed in 2020 by Monroe County. They have free high speed public Wi-Fi and it works to be honest. It overall is pretty easy getting around. It's mid sized and it's harder to get lost and frustrated. There's only one pretty easy to get around it terminal.

It was great! Everyone was so nice and very helpful navigating to the next gate and with my walker…read more It got a bit banged up and my cup holder cracked. Will fly Southwest again.

We don't travel a TON much but when we do, we usually fly Southwest…read more My experience with Southwest at this location was great. Staff were friendly. The main negative is some of their policy changes as of late. I hate that they got rid of their free checked bag policy. Now the majority of people shove everything in their carry ons and as a result, anyone in C boarding zone will *usually* need to check their carryon at the gate. (Ugh) Regardless, I still love to fly Southwest. Can't wait for the assigned seating tho. Not a fan of the open seating.

Flight 2192 (?) from Rochester to Chicago. Wow, no USB ports, slow to board, and at this moment,…read more30 mins late taking off. Just sitting apparently getting luggage loaded. PISS POOR SO FAR

Crammed us all into that stupid 2-2 seater Lear jet mod. Only good thing was flight attendant was…read moretop notch and managed to cram everyone's carry on in the bins behind first. I would have given more stars but a pilot friend on Yelp did a drunken multiple comment stalker fest yesterday, which is irritating and not sharing it. Just hope he is feeling better and not flying angry.

Their flights are short distances most of the time. They definitely have the best entertainment on…read moreboard, and the best snacks. Today, Plantain Chips. The crew very nice. We had some turbulence on the way so it was a bit bumpy at times. The flight left on time and landed on time. Off to my connecting fligt.

jetBlue at Rocheste, NY has the worst customer service I have ever experience. People at the…read morecounter think they ar doing a favor when they take care you. Extremely rude.

They still offer free carry ons on their flights. I've gotten friendly service and had no issues…read morewith flights being delayed or cancelled.

My first time flying Delta to Europe. We flew premium select to have a bit more space for the…read moreovernight flight but not pay the exorbitant price for a Delta One pod. Flights were smooth and easy. The way to Germany and then from JFK to Rochester was on time. However my luggage was destroyed from recheck in JFK to Rochester. Delta replaced my luggage as a one time courtesy which I appreciate.

We LOVE ROCin Getaways!! We've planned two vacations so far with Colin & Stephanie, and working…read morewith them has been absolutely wonderful. Colin & Stephanie make the process for booking travel stress-free and much more fun. I appreciate that they are always sure to communicate with us every step of the way. Before planning our first getaway, I was able to meet Colin in-person to talk through the initial questions that I had about cruising and share things that I was hoping for in a future getaway. I found this meet-up to be extremely helpful; they are SO knowledgeable! A few weeks before our most recent getaway, they sent us a printed packet of our itinerary/travel details as well as pre-made luggage tags! This was so thoughtful and really helped ease our mind as our trip quickly approached. We are so grateful for ROCin Getaways and we look forward to planning future adventures with them!

My daughter and I wanted to cross a vacation to Finland off of our list. We were there 8 days. $…read morein Rovaniemi and 4 in Helsinki. ROCin Getaways was able to book all of the flights with minimal layovers and a reasonable price. When the airlines cancelled my flight, ROCin Getaways went to work to secure us another flight. I would highly recommend ROCin Getaways for any vacation needs. I am getting ready to book another vacation with them.

I'm going to NYC. My schedule bus departed at 3:05pm, so the Megabus arrived on time. I found the…read morecharger outlet, and it's under the seat! My advice that you might want to bring the water bottles or you will cough for hours! The bus running the AC to keep the passengers warm if you like to breath during the heater on. Forgot what I just said. I'm parking my car at East End Garage, and it was only a couple of blocks away from bus stop. 5-6 mins to walk. The garage charged me $8 for daily maximum. Check it out for details! http://www.cityofrochester.gov/parkinggaragesdowntown/

Since my husband is from NYC, we have traveled their many times via airplane, car, train, and bus…read more Recently his elderly parents were both diagnosed with chronic illnesses that have increased his travels to the BIg Apple significantly (in the course of one summer he was there sixteen times). I would say the Megabus arrives on time about 45% of the time. We have experienced them being up to two hours late. (Arrived about 45 minutes late, then told us that it had to swing to Henrietta to pick-up a new driver, and THEN come back and pick-up the passengers heading out.) We have also experienced the bus arriving unusually early (in that case, they wait until the minute they are scheduled and then zoom off). Since landing in Rochester, they have changed the bus stop four times. It is currently in a parking lot near East Avenue. No shelter for those waiting for the bus. (All their stops never have had a "station," which I'm assuming keeps their overhead and fees low.) The parking lot is mixed-use (commercial and residential), which at times is probably a nuisance to the apartment dwellers that use it. The wi-fi is spotty, so don't depend on it. The bathrooms are tiny. The driver's are not overly friendly, but for the most part professional. The bus is usually adequate in cleanliness. The passengers are a nice mix of demographics. My husband has never experienced any socially uncomfortable or awkward situations, in contrast to the train. There is an app to track the bus, which is very helpful for the loved one meeting or picking up the traveler. The Megabus is an acceptable alternative for the budget-conscious. It is considerably cheaper than any other mode of transportation. We have yet to ace a $1 ticket, but we did get a $5 (one way ticket) when we purchased two months in advance.