my disabled husband who has a brain injury from a work accident last june 2022, was with our kids, and their friends at the playoff game Geneva vs Chardon on 11-3-23.
at halftime, around 9PM, he went down to the concession stand and SPIRE can pull the cameras to see this abuse that happened because
he got a hotdog and pop, walked over and put ketchup and mustard on it and walked over to the gate where the gym was being blocked so you couldn't enter but you could still watch the basketball and pickle ball games that were being played.
he was standing there with his friend, Bob Hennessey, and they were talking about the facilities, how great they were and admiring, just watching the games because that was his first time being there.
a young security guard with glasses came up to him directly, not his friend, or the others around him, which included 2 older gentlemen that he was standing next too and groups of high schoolers standing around
he said that if you are not buying anything you need to leave JUST to him.
my husband proceeded to tell him he was disabled and he wasn't understanding and that he shouldn't be talking to him like that.
he said i am not leaving till you ask everyone to leave because he was doing exactly what everyone was else was doing, standing around and watching the games, eating his hotdog that he just bought, and he was the ONLY one being targeted to leave.
he wasn't in the way of anything and the security guy didn't even acknowledge his friend who spoke up, asking him what the problem was and why he was targeting my husband.
the security guard was only focusing on my disabled husband and removing him for no reason.
the security guard said i am getting my boss and that he was done with him because my husband said you didn't tell anyone else to leave but me so i am not leaving
the boss that came over, who was a short male with glasses, stated he was a cop and came over and asked my husband what had happened
he was explaining his story of what had taken place, that the security guy came over, just to him, and asked him to leave for no reason other then he was not buying food but so were the other groups of people standing around watching the games as well.
the so called cop, cut him off and told him he needed to calm down or he was going to arrest him
he didn't care he was disabled, he didn't care to hear the story, he just said he had to leave or he would arrest him
my husband was trying to understand what was going on because of his brain injury, which makes him disabled, it takes him longer to process things and the so called cop didn't even take the time to hear him out.
he was targeted and verbally abused out of every single person at that concession stand for no reason and his friend was a witness of this along with all the other people around and if you pull the security cameras, you will see this abuse.
this is unacceptable behavior and disabled or not you don't treat people like this just because you have a badge when you are supposed to be protecting us.
to get in his face about nothing, he was confused and didn't understand.
he just had a mental breakdown and this happens.
this really sent him into a spiral again, so thank you for that.
then leaving the building he inquired to the geneva cops that he had a complaint and they said it wasn't there problem and he needed to take it up with spire
this is ridiculous behavior that is unacceptable.
we are speaking out with the others who have complained about the POOR and DISGUSTING customer service the employees at SPIRE have.
how do you hire people like this to treat your paying customers who are just there minding their own business and trying to enjoy some sporting events.
i am sure that SPIRE wouldn't appreciate a headline on the news or in the news herald:
HANDICAP MAN GETS TARGETED, VERBALLY ABUSED, AND ARRESTED AT HIGH SCHOOL FOOTBALL GAME FOR EATING HOTDOG BY CONCESSION STAND read more