They almost killed my nurse Pam either the wrong medicine or too much. Hopefully this gets posted…read morethat place should not be open. It was 90° in my husband's room. They had to call maintenance to turn the heat down and they were kept giving him to keep out so he wouldn't complain.

just now New Being a…read morestaff member in any nursing type facility is a hard job and I completely respect people who do it and do it correctly who can do it and be kind if you can't do it correctly if you can't do it and be kind then you're in the wrong job go get a different job How anyone could see Someone who suffered and not be kind I don't understand. how they cannot put themselves in someone else's shoes and imagine what if it was them what if their body because of what they've been through can't do the stuff it used to do? How would they feel if they were being dependent on somebody for everything and somebody who's trying to work to get better so they're not dependent on somebody else 1st Staff did not use the waist belt 2nd did not lower the bed. 3rd Held the walker out of the patients reach 4th got upset at patient when patient asked not to be rushed Please train staff to use kind calm words and use proper safety techniques This is just one of many Incident I was surprised that: Staff did not use the waist belt Staff did not lower the bed. Staff Held the walker out of the patients reach Staff person rushed patient and when patient got upset at being rushed in the bathroom and asked her to leave her alone. The staff person got upset with my sister. Patient ask staff person not to rush her, got frustrated by being rushed Which is acceptable to ask somebody not to rush you to give you more time then the worker got frustrated with the patient said many things one including "calm down!" Which of course led to more frustration. that's when I put a stop to the back and forth escalation And said OK. None of this is called for. you can be respectful, You can be kind Staff said "all I did was tell her to calm down" I said "nowhere in the history of the world has telling someone to calm down ever calm anybody down." "The patient is frustrated at her situation . She's frustrated because her body won't do what it used to do , if you lower the bed, if you bring in the walker to her, if you give her time to do what she needs to do in her own way.. The staff person started to deny, I said "I have it on video" Staff left the room leaving the patient alone in the bathroom which is against the rules and not safe or appropriate and nobody else came in to take her place they told us somebody always has to be present with her and there was no staff present. there's no call button in the bathroom It's not hard to be respectful of people who are in extraordinarily hard situations This was only her second day I brought cupcakes for the staff. We have been friendly to the staff. Nobody yelled. Nobody got mad. I explained if she could stay calm the patient could stay calm . I have complete respect for the job if it's done right lower the bed. Use the waist belt, bring the walker in closer, give the patient time, if the patient gets frustrated consider where that frustration is coming from and be kind and understanding. Sadly, this was not how she was treated hopefully going forward I'll be able to change this review but so far I would not recommend lakeview There were some other complaints. I've heard that I can't speak to because I wasn't there. We've been worried about her through this tragedy and proud of her progress she's been making before coming here and we were looking at this is the next step to get her to where she had to be to get home But instead, her health is declining now we have to worry about how she's being treated and she's being set back no family should have to worry about that on top of everything They should feel that their loved one is in the right spot to get better Instead of feeling sorry for every person in that facility. We are sad patients need to have staff in the bathroom because there's not a call button in the bathroom Or a shower there's one shower for the floor. She doesn't have a shower in the bathroom it's not fair to have to have someone in the bathroom with you rushing you and yelling at you

It depends on what staff member is on and assign to you and they very short staffed use and agency…read moreto fill in. I think should spend time training on responsibilities, and where things are located as what's expected of them. I wish would listen to resident and believe them, we know our bodies and what does and what doesn't work. Tina the driver of their van is so good! Riders to appts are full of laughs and great conversation. The staff who do all behind the scenes work are so prompt and friendly. Rehabilitation center seems to be the forgotten hallway.

From the owner: East Troy Manor is your partner in healing. If you or a loved one are in need of care services,…read moreincluding inpatient and outpatient rehabilitation therapy, skilled nursing, home health care, or hospice care services, our nonprofit East Troy, Wisconsin, community is here to help. Our professional team of nurses and therapists can ensure you are supported in your immediate and ongoing recovery goals after an injury, surgery, or other medical event. We also offer short-term respite care stays, so family caregivers can make time to rest and manage life outside of full-time caregiving. Our team can help you learn to navigate life with altered abilities, while also coaching your at-home support system.

My first introduction to Athletico was following a left knee replacement surgery in September 2022…read more I received a thorough assessment and informed of the goals of my treatment. The care I received was gently challenging in that my abilities and condition were always kept in mind. I completed my treatment in 6 weeks and able to do day to day activities without difficulty. I underwent my right knee replacement in December 2023. Again I received my treatment at Athletico. Though this surgery was successful, my recovery seemed to take longer. However, the therapists at Athletico kept me on track and again kept my abilities and condition in mind. This treatment regimen was completed in 7 weeks. Again I was able to accomplish daily living tasks without difficulty. My sincere appreciation is extended to Melissa, Heidi, Sophie, Laura and Gavin. Thanks Athletico team - you're the best.

I am 100% pleased with the Therapists and my recovery. I would recommend this facility to anyone…read morewho needs therapy. The treatments are customized for each individuals needs. The Therapists are knowledgeable and personable. They made my recovery much quicker than anticipated.

I don't often write reviews or recommendations however, I felt that I needed to write a…read morerecommendation for this company. I have been using Fox transport for many years, they are a small family business. I have tried other transportation companies in the past to take me to my appointments and Fox Transport is the absolute best option in my opinion. The drivers are some of the sweetest and kindest people I've ever met. They are always on time and are super flexible. They make scheduling rides very easy, their vans are clean and accommodating for those who who are wheelchair passengers. All in all, I would highly recommend Fox Transport! I would give them 10 stars if I could.!

From the owner: Transport for Medicaid Patients, Transportation Services…read more Services: Senior Citizen Transportation Service, We Will Transport You To Doctor’s Appointments, Grocery Stores, Movie Theaters, Family Gatherings or Anywhere, Airport and Emergency Runs, Airport and Private Transportation, Transport To and From: Hospitals, Dialysis Centers, Wound Care Centers, Skilled Nursing Facilities, Rehabilitative Services, etc., Transport to Doctors Appointments. Location Facts: Serving a 30-Mile Radius from Elkhorn, WI. History: Fox Transport, located in Elkhorn, WI, is the premier transportation company serving Madison, East Troy, Delavan, Lake Geneva, and nearby areas. We specialize in senior transportation, offering rides to doctor’s appointments, grocery stores, movie theaters, family gatherings, and anywhere within a 30-mile radius. For all your transportation needs, contact Fox Transport in Elkhorn.