Very kind, helpful and professional! I enjoyed my time there and they were very understanding about…read moretaking my toddler with me!

Great staff; good service and always attend to and answer all the patient questions and give…read moreexcellent treatment!! Dr Charleston is a excellent doctor and treat his patients with top quality care

I can't say enough nice things about Dr. Francis and his staff. I have never had an experience in a…read moredoctors office like the one I had taking my son for a scoliosis check. They were quick, precise and most of all explained everything. I would highly recommend Dr. Francis and Spine Associates

I am a new patient with Dr. Frances and my initial visit was the result of major spinal pain and…read moretrying to rise, sit and bend over was a major and excruciating experience. went to see if there was any possibility of identifying the " ROOT CAUSE" of the issue(s) as I had years prior been in a mega truck accident and inflicted massive damage from the coccyx thru the neck vertebrae and for the past 5-6 years of medical treatment, primarily in the form of Steroid injections, which helped but now not a bearable situation so the visit. Dr, Francis had some tests run during the initial visit and as an initial action prescribed some medication via injection to aid in temporarily reducing the pain along with a prescription to reduce swelling and pain as well. (MRI ordered) Within the 3-4 hour stated time period to enable relief that did happen as explained and the prescription medication worked with the swelling. MRI results for the spine were reviewed with him today (4-4-2024) and the spine is a mega mess. Absolute phenomenal experience in the up-front examination and discovery followed with interim medications. Follow-up visit today resulted in a very in-depth review of the MRI results and subsequently provided me with a very clear and concise understanding of the written and visual MRI reports. A schedule is currently being coordinated with Dr. Frances, Houston OakBend Medical Center and myself for a very limited invasive surgery. Could not have been a better medical experience with an extremely competent Physician and staff. Footnote to this is, yes, you may have to wait sometime during your visit(s) but as stated in his medical facilities he "will see every patient himself" vs like the majority of medical visits whereas you may never see an actual DR. but a highly competent and Certified/Registered Nurse Practitioner.

Dr. Francis and his staff have been a pleasure to work with. Dr. Francis was very knowledgeable and…read morelistened to my issues I had been dealing with my back. I'm currently 13 days post post op from a discectomy and I must say I have already noticed a difference in the pain and other symptoms I was having stemming from the problem with my back. I keep reading all the reviews with such bad wait times but I must say I've been a couple of times and have been in an out within the hour. Thank you Dr. Francis.

I can't say enough good things about Dr. Francis and his staff in both Houston and Beaumont…read more Everyone is so wonderful! I went from never having back problems to losing feeling in both legs, upon waking from surgery I had complete mobility back.

Phenomenal team of physicians! Great staff! Excellent overall care! Superb setting! Start to…read morefinish superior care.

The nurses are condescending and just flat out rude, Dr. Harris is a extremely nice man but his…read morenurses are NOT

great doctor but Christis charges me 500$ every time I walk through their door ( outpatient fee)…read more not out patient just regular scheduled visits. I was never told of this until they sent it to their collection dep. I called the doctor was told I had a zero balance with them ! what a wormy way to pay for their indigent costs I assume! unless I'm dying I'll never use any dr associated with them!

At first they treated me well and then I was profiled for having tattoos and they did not want to…read moresee me anymore at mid treatment. If you have tattoos or are of color be careful they don't care they are very rude and un professional nurse name was BETH

mother in law was a patient there. not one time when she used the help button did someone respond…read more I even went to the nurse station. they are not friendly and very disconnected from the patient needs. somehow the call button was left open and she couldn't keep requesting help. thank goodness I was there to help her to the bathroom. nurse only showed up to help her back in bed. this was several times not just once. there was only one friendly nurse in the whole group. I will not go there for my care.

I went in for an MRI. Before my visit I was contacted and told to go straight to Imaging. Got…read morethere a little early, checked in and signed a couple forms, sat down in the waiting area and was promptly ushered into the MRI area. It didn't take long to get situated in the MRI machine and the procedure was explained before getting my scan, which went smoothly. Overall high praise for this routine.

I don't know this facility on an employment basis. I also don't know the corporation behind the…read morefranchise. However, I do know it as a client - a very happy client! Luz and Joshua (the 2 PTs) do a wonderful job and have been very helpful (and patient!) as I recover from a car wreck. The office staff are equally friendly, professional and helpful. I have never had a problem of any kind. The therapists are top notch and very caring. I highly recommend Live Well if you are recovering from injury or surgery (or just need help with a degenerative condition). Leave all the behind the scenes hoopla and politics at the door and LIVE WELL.