Name change--now it's PT Solutions, run by a private equity group which doesn't give a hoot whether…read moreyou get better. NONE of the PTs lauded in the prior reviews remain. All the current PTs are relatively new and/or are leaving. They double book patients, and some of the PTs are not good at juggling two patients, so you are waiting around for attention and guidance. Don't get suckered by earlier reviews because it's not the same local owners or level of individual care.

I've done a fair amount of PT, and I'm really very happy with New Heights. This is not one of those…read morehigh volume facilities where you get 5 minutes with a PT and spend the rest of the time in a large room with a PTA occasionally watching you (and 20 other people). I've had three sessions with my PT (Brooke), who is very careful, patient, and thorough. The rest of the staff are friendly, professional, and focused. My home exercise program is useful and realistic, and I am definitely making progress on a daily basis.

Brenden was great to work with. Great listening. Great manners and respect. Recommended exercises…read moreand homework were simple and extremely effective. He taught ways of thinking about healing and situations that got to the core. Supportive and non-judgmental. I went in with neck pain that prevented me from doing daily things that I had been struggling with for weeks. Brenden helped immensely within days. His hands on work was gradual and extremely effective. My general feeling went from desperate to excited. I'm so glad I didn't wait!

Recovering from an injury can bring about feelings of trepidation at times, but Therapydia makes…read morethe journey comfortable and enjoyable. From the second you walk in, you are warmly welcomed and treated with the upmost respect and care. San, the receptionist, makes every client feel seen, appreciated, and welcome and is an engaging conversationalist. He and the various therapists offer encouragement and positivity that lift your mood and make you want to put forth your best efforts. I have been treated by Jamie, Brenden, and Joe, and all the therapists have been knowledgeable, professional, and supportive. They are easy to talk to and listen attentively to your needs. In only a few short weeks, my range of motion has improved, and I am beginning to feel less stiffness and pain. Thank you for making my recovery a breeze, Therapydia!

Breaking your leg sucks. Breaking your leg then having a 6" metal plate and seven pins inserted…read moreinto your tibia to crank it back up into place to line up with your knee really, really sucks. Having arthroscopic knee surgery a couple of months after that ordeal opens a whole vortex of suckage. Carolyn Alter, PT helped me get from a percocet-addled, two week post op basket case on crutches to the high heel wearing, ass-kicking goddess I am now. Well, maybe not goddess but I'm on my way. For six weeks after the first surgery I was on strict orders not to put any weight on my leg. Not even a teeny, tiny bit. I went to Carolyn three times a week and she slowly got me doing exercises to try and improve my muscle tone and flexibility. It is frightening how quickly your muscles atrophy after surgery. My left leg looked like the Incredible Hulk compared to the shrunken little twig on the right. After that six weeks of hell, I was sentenced to six MORE weeks on crutches but allowed to be 50% weight bearing. We upped the types of exercise and soon I was seeing marked improvement. As with all PT, you really have to stick to a plan, including doing exercises on your own. Carolyn explained and demonstrated everything I needed to do at home. Some days were full on hour+ workout, some days were massage and ultrasound treatments. It really depended on how my leg decided how to behave that day. That's Carolyn's true talent: sussing out what's going on with your body and encouraging you to listen to its cues. Carolyn is part coach, part therapist, part personal trainer, part cheerleader, part older sister. She knew when to push me and when to lay off. She is just generally awesome. Due to the second surgery, I ended up being in her care for eight months. I don't miss being in pain, but I really do miss seeing her a couple of times a week. Now where are my skis...

I have been a patient on and off for years now. All the providers I had were superb. I've had many…read moreyears of PT experience and know a thing or two. I especially like that I can reach my current providers by email or by calling the practice. In addition, they give out excellent drawings and instructions to "go." The practice is efficient, professional, and respectful. The parking is right in front and next to the battery experts, who are also superb!

The Staff are friendly and caring. I have been there several times for physical therapy, and have…read morealways had pleasant experiences. I do have to give my physical therapist (Kaylan) a big shout out for her knowledge and expertise in getting me and my range of motion in my knee back in business.

I went in hoping for the best and things seemed at least standard/avg but in the end I discovered…read morethe billing had been really messed up and they had billed to a previous accident I was in and accrued a debt without letting me know--when I still had pip funds. Then my pip ran out and it was a whole year later. When the lawyer called to check in with all my providers , only then did they send me a bill for a very large balance. I called them to understand what had happened. Got the above story and asked them to hold themselves accountable for their billing mistakes. They insisted they would not take any responsibility--even though they had done the billing incorrectly and not let me know when it was initially refused (when I still had pip funds). So I wouldn't recommend them on a billing angle. In addition, I had Aubrey work with me and she made an adjustment to my neck that unfortunately I needed 3 sessions with my chiro to correct. I mentioned that the adjustment hadn't worked for me and Aubrey was defensive in response, so I just dropped it. After that I just stuck with going over exercises rather than having more adjustments. I actually wish I had overall just left and chosen a different place. I wasn't going to mention any of this but when they wouldn't hold themself accountable for their billing mistakes in anyway and want part of my bodily injury settlement which won't be that much and I really need for continued treatment I thought I'd write something so there is accountability somewhere. Update: One day after I wrote this review I got a call from the office that Aubrey wanted to offer me 50% off the balance. I appreciate her taking some responsibility towards an office error. I do hope in the future that this can be done without a review--for both parties involved.

I came in to this office with a specific recommendation for Aubree as she was ostensibly an expert…read morefor athletes. After one session I was pawned off on the new intern rather then dealing with the person I was coming in for specifically. Since I was paying cash out of pocket and it ended up being about $135 for a hour session. I obviously wouldn't be paying this for an intern. Especially since 15 minutes of each session was a unsupervised time fluffer of warming up on their recumbent bike, then 15 minutes of self stretching, oy vey what a bargain! Nevertheless I signed up for three more sessions only because the incompetent admin told me my insurance would cover the rest of the visits. You already guess what happened, my insurances said uhhh no. I blame PT for this not my insurance, their admin was wither incompetent of a fibber, likely both. Despite my depute with PT's head office they wouldn't even reduce my $700+ bill. My advice- get anything they say in writing, they have no compunction to tell you whatever suits them. In a microcosm this is whats wrong with our health insurance system. Overcharging and fibbing for suspect services to subsidize low payers. Also I noticed that most people there were older, out of shape people, with minor issues that were probably using PT as a social visit as it was free, free, free for them through their company insurance to hang out and get some attention for their minor aches and bruises. Meanwhile I'm overcharged through the nose and getting stuck with the intern, doing a bunch of trivial exercises at an inflated price, no thanks.

Currently working with Cassie, who is a bright light in what has been a very challenging year, as I…read moretry to get my mobility back. After a year of pain, then a hip replacement and "passing" physical therapy, my mobility is still severely limited, my balance is dangerously off, and the pain is constant. Cassie did an extremely thorough evaluation including measuring the length of my legs in various sitting and standing positions, and assessing flexibility. She explained that my right leg is shorter, not due to bone structure, but the ligaments are tight due to the year of strained walking to try to mitigate pain. So even though hip was replaced, everything around the hip is tight and so I am still not walking properly which causes pain in my hamstring and knee. Finally, I was heard! More important, Cassie explained how PT will help strengthen and increase flexibility to alleviate the pain and get me walking properly again. For the first time in over a year, I had hope. And hope is so important, not only for my current physical limitations, but the emotional toll it has created. I literally cried. I have appointments set up through February and I'm so excited and grateful to have a path forward. Its super hard to get the initial appointment because their phone lines are always a nightmare, but once you get in, you schedule your follow up appointments in person. They have their own parking lot which is a bonus.

I severely broke and dislocated a finger on my left hand and after the ER set the bones and put in…read morefourteen stitches I was referred to Providence Northeast Rehabilitation on 47th Avenue. There, I worked with the wonderful occupational therapist Amy Rinder. Now, over a year later, thanks to Amy and the rehab lab, my hand is nearly back to normal, with almost full mobility. I can't thank her enough. Amy and the lab were extremely helpful during the months of my rehab. She took control of my injury and patiently explained to me the steps of what I needed to do to recover full use of my hand. She was friendly, good-humored and encouraging. Her sensible professional attitude motivated me to do the sometimes painful exercises she assigned. I came to look forward to each new session, to see how much progress I was making. Everyone in the rehab center was helpful to me during the time of my recovery. I remain very grateful.

After a significant foot injury, I was unable to do two of the activities I enjoyed most - hiking…read moreand neighborhood walks. I thought time would heal me, but three years later I still couldn't hike and I had even started changing/limiting plans when I felt like there would be more walking than my foot could handle. Last fall, I found myself at Forest Park with a friend, and I had to return to the car after ~1/4 mile. That was rough. Then I met Dr. Bradley Brown, and under his care I've made so so much improvement in the THREE MONTHS that we've worked together. I'm not a 'gym guy' and I'm pretty 'body unaware,' so I was really dreading being asked to show my PT how I moved and how I did the exercises he assigned me. But that was never a problem with Bradley, he's so positive and encouraging, and he's great at giving the kind of instructions/cues I need to do my exercises correctly. I look forward to my PT appointments - words I thought I'd never say. This summer, I expect to be back on the mountains. When I get to the top of my first one, after three long years, I'm going to yell a 'thank you' to Bradley so loud, I hope he hears me.

Friendly, skilled, very clean office, always feel welcomed there! My movement and healing have…read morefast-tracked thanks to Peter and his colleagues!

I've seen Chris several times now and referred others to him as well. He's a kind and caring…read moreperson, and his work on me has been quite transformative. The Strain-Counterstrain technique is extremely effective and really reduces pain in my experience. And I know when we're inflamed from pain, we don't heal. I can't take most pain meds so I really need something like this to support relief and healing. Highly recommended.

From the owner: Chris Michels Physical Therapy specializes in getting you out of pain quickly and back to the…read morethings you love to do. Avoid medications, injections, and even surgery through the use of gentle and effective hands on treatment methods by an experienced physical therapist and board certified specialist in the Strain Counterstrain technique. Successful in treating all types of pain and stiffness from head to toe.

Pt Solutions is Amazing with rapid results. I had Caitlyn for my physical therapist she was…read moreprofessional and really cared even worked with my hand constantly trying to give solutions or guide me on the next step after my shoulder replacement Her assistant was always upbeat kind willing to adjust to fit my schedule I would recommend PT Solutions to anyone Nancy

Let me preface this review by stating your former employee, Brooke at the NE Portland location was…read morethe consummate professional. You unjustly eliminated her job and she found employment elsewhere, and I'm so happy for her to move to a more professional organization. My one-star rating is for your lackluster billing department. You overcharged us, then refunded us and now your accounts payable department rep has been threatening to send us to collections because we allegedly owe you thieves 31.00. We paid it because you're not worth the fight, and that whiny woman's voice is like nails on a chalkboard. PT Solutions is a lousy, inept and unethical company. Take your PT needs elsewhere.

Jennifer was a lifesaver for me at a time when I had suffered a bad knee injury and every step had…read morebeen painful for months. Almost immediately Jennifer's work reduced my pain and over the course of about 4 months she helped me get back to a more normal life. Her approach was gentle, thoughtful and thorough and we discovered that my C-section scar was behind a lot of my low back pain as well. As an added bonus she does house calls and also works with dogs! This was a happy discovery as shortly after starting to work with her, our dog needed knee surgery. She came to the house and worked on both of us and I credit her with shortening the duration of both of our recoveries. Olli and I both looked forward to our sessions as Jennifer was a delight to work with. I recommend her wholeheartedly!!

Jennifer is body-wise brilliant! I came to her on a recommendation for myofascial release. At the…read moretime, I was struggling with repeated Achilles tendonitis that kept me from running, I'd seen multiple physical therapists including gait and sports medicine specialist PTs, but everyone was focused on the injury area. Jennifer was the first person who did a full body muscle/motion testing and really dug into the history of my body. Which was admittedly a mess. I had had multiple surgeries, chronic abdominal pain from an inflamed pancreas, some joint arthritis, and prior tendonitis in other joints. She began her detective work: trying to find the source that was forcing accommodations which led to repeated injuries. And in that first session she did something "magical." She had found a resistance weakness in the leg with a particular muscle set. Then she had me hold my fingers on one of my abdominal surgical scars and to repeat the resistance test, and the weakness was gone. I remember coming away from the first long session asking myself, "Wtf?!" I've subsequently come to understand how the scar tissue throughout my body has had a domino effect on other parts of my body, and just by drawing attention to an area, it's like putting your finger on the first domino so that it doesn't fall and topple the rest. Of course, you can't go around life with your fingers on your surgical scars all of the time, so that's where the physical therapy comes in. Jennifer both helps release adhesions and myofascial crunchiness, as well as rehabilitate with exercises. She works wonders.