GO ANYWHERE ELSE! Seriously, anybody will do a better job at cleaning your car than these guys. This was the worse experience I have ever had from a business in Canada.
Firstly, you take your car in and they WILL call you an hour into the job trying to up sell you on a more expensive service. This isn't a problem if the work is worth it. iT'S NOT.
I took the bait an 'upgraded' to the Completely Spiffy because the car was dirty and really needed a clean, no worries. However, when I went to collect my car I looked over it and realized that 1. The tires were not cleaned or shined, 2. The hand wax and polish could never have occurred with water spots all over the car, 3. There were streaks all over the windows, 4. Worst of all, the trunk was NOT touched. This part annoyed me most, and when I asked the guy about it, he told me that they couldn't get it opened, so you call me to get more money, but couldn't call me to ask how to open the trunk? After I complained he said that they would clean it and I told him that I paid for the Completely Spiffy and I wanted everything that it entailed, So I had to go away and return, when I did they were closing and the guy I spoke to wasn't there and it was getting dark. The guy that handed me the keys said that the carpets were still 'damp' so I needed to leave the windows cracked overnight. So I took the car and went home. The next day I realized the windows were still streaky, and the car was NOT waxed or polished, hand or otherwise since water was not beading on the car, there was dirt in every door crease, dust in all the air vents, and the carpets were soaking wet. I had to leave my car completely opened for 2 days to get it dry as it was soaked thru to the floor and even the boards under the carpet in the trunk were soaking wet.
I called the guys the next day they were opened since it was a Sunday and asked for the manager, Ryan came on and after I calmly explained what was wrong told me that I got a $200 job and I should be grateful since they don't usually clean the trunk, and if I wanted I could return the car the next day and they would clean the door crease since that would only take two minutes. When I asked what about the other issue, he began to shout and said that I got what I paid for ($200 for the Completely Spiffy).
I did not take my car back because I sincerely doubt their ability to even clean a car to any sort of standard and so rather than waste my time I took a different approach.
Please, save your money, and avoid the gimmicks, the rudeness and the wet, hard spiffy job, take you car ANYWHERE ELSE! read more