Wayne was incredibly patient, even though he realized in today's crazy California homeowners…read moreinsurance market, he couldn't help me. He explained my options and told me I'm better off keeping the insurance I have now (since he's heard that this company is no longer writing new policies). Good to know when to hold 'em and when to fold 'em !!! THANKS !!! (Super nice guy)...

Wayne is a gem. I called for an insurance quote because I thought I was paying too much. Rather…read morethan trying to sell me something just to get my business, he said I should keep the insurance I had. He also pointed out that I was underinsured and should raise my liability limits. I would contact him again in a heartbeat.

This has been, without question, the most unprofessional experience I have ever had with a company…read more What started as great service quickly turned into a nightmare the moment we signed our contract. Since then, our emails--four follow-ups, to be exact--have been ignored by Tareq Purmul, despite the fact that he's clearly opening them. The blatant disregard for our concerns is astonishing. Their lack of accountability has left our business in turmoil. We've been forced to cancel our policy, and after months of trying to resolve this, we still haven't received any communication about our refund. This isn't just poor customer service--this is complete negligence. If you care about your business and want even a shred of reliability, run in the opposite direction. Do not trust this company with something as important as insurance.

Tareq and his team are incrediblely skilled. For over 10 years now Purmul Insurance has helped us…read morewith our commercial and personal insurance needs. Tareq has proven to be very knowledgeable in the industry, honest, professional and very patient. I have learned so much about the different coverages we had and recommended coverages we did not have to protect ourselves. He and his amazing team have helped us every step of the way, and it has been an absolute pleasure doing business with them!

Supremely disappointed in the level of service from Pete and his team. Ryan Horiye has no…read moreattention to detail nor follow up. As a mortgage professional, I've referred them many clients. However, after leaving me with no insurance coverage and NOT informing me that they didn't start my renewal, I cannot risk losing myself or my clients their homes due to bad business. This wasn't a non-renewal like we are seeing in CA, by the way, this was just not paying attention by an insurance broker.

Pete was very friendly and professional when we were setting up our homeowner's insurance after…read morepurchasing our home last year. He was communicative and offered us a competitive rate. We were sincerely hopeful that we had found a great insurance provider that we could stay with and not have to deal with the headache of requesting quotes and comparing insurances on a year-to-year basis. Fast forward a year and we receive our renewal notice and our premium has jumped up over 100% from our previous renewal. When I looked into the coverage, it looked like coverage for a pool had been added to our plan mistakenly. No worries, these things happen, so we reached out and noted the error and requested an updated quote so we could renew. That was over a month ago. First, we were told our policy was adjusted to show that we do not have a pool, but we had to forward a picture of our backyard showing no pool to have the underwriter approve the request. After we provided the photos of our backyard, we were then requested to send a picture of the front of our house so the underwriters could confirm the address. We were told we would get the policy updated in 48-72 hours after that. That was on April 9th. We followed up on a weekly basis and kept getting the run-around. On April 22nd we were told 'I have you calendared for tomorrow to follow up with them. I will let you know the outcome'. We had to reach out again at night the next day because we never heard back. Two days after we reached out, we were notified underwriting didn't see the picture that they had uploaded so they had to send it again and was told that they should have it resolved the next day. Fast forward to today - it's the end of the business day and once again we have not heard any update. Our policy is about to lapse in a week because this saga has been going on for a month. I have since reached out to other insurance providers and have gotten multiple quotes with quick responses from the agents and was able to secure a new policy for the same price as our premium from last year. (over 50% off what Farmers offered us this year, granted it seems like we'll never know what our actual premium should have been without the pool since we still have not received an updated quote to-date). I understand that things happen and sometimes it takes a little longer to get back to people but the communication was consistently abysmal and this entire experience has been frustrating. 2 stars because we had a great start, but I guess once we signed up, we were no longer valued customers.

I was having trouble finding homeowner's insurance after I had a water leak in my home, and luckily…read moreI found Mike's information and gave him a call. Mike was quick to respond, and very helpful. I never felt like he was trying to sell me anything, but truly trying to make sure we had the appropriate coverage for our situation while making the price work with our budget. I would definitely recommend him to anyone looking for a great insurance agent!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the La Jolla, CA area since 2016, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0K74003

Vicky was wonderful helping us with an insurance policy for our new business. She went above and…read morebeyond, researching the requirements and following up. I wouldn't use anyone else.

Vicky and her staff at Farmers are exceptionally great to work with. They provide very competitive…read morecost saving rates and do so with great courtesy, warmth, and responsiveness. I've been with this office for my home and auto insurance needs for over 25 years and when I "shop" for lower rates, I always end up staying with them. They look for ways to help me save and I feel as though I'm being treated as "family" by them.

This agency is awesome! I'm helping my brother who lost his wife in December and is disabled for…read morethe past 11 years. He and his wife has been with this agency for well over 30 plus years I believe and I can understand why. In the short amount of time I've been working with them for my brother's 3 houses and several cars they were incredibly helpful every time I called. No matter who I spoke to they were able to answer my questions, guide, and complete my tasking for the day. I have very little experience when it comes to insurance but with the help of Beverly and the rest of the staff their sensitivity, compassion, and understanding help me to accomplish all my brothers needs. It's hard loosing a love one. Even harder when you're thrown into taking complete care of someone else's needs. Thank you to everyone at this agency for their trust, love, and care. Lucille & Brother Dolan

So happy I found them! I had been looking for home insurance and they were able to get it to me in…read morerecord time. Super friendly, professional and they got the job done. Highly recommend.

Great businesss. Recommended to me by my real estate broker. Casey was fast and knowledgeable with…read moregiving me quotes, making adjustments in coverage, and answering questions.

Great job, great service. Gennock Insurance was able to move mountains to get me home insurance in…read moreWashington State when nobody else could. I am eternally grateful.

Very helpful and professional, no need to worry about long lines at DMV , everyone is nice here for…read morehelping out people.

Roberto was phenomenal! My first time getting insurance so I had questions he answered easily…read more Great prices for my insurance and membership. Very happy with my experience today.