The dining area within Misibis Bay Resort has a lot of pros and cons going for it, but overall is lacking.
PROS:
Great atmosphere. The dining hall is immaculate and the set up for buffets is very clean. Food is also presented beautifully. Menu has good variety of Filipino food and the food is made to order, ensuring a hot dish. The portions are generous and very filling, you won't leave hungry. The Adobo sa Asin was my favorite dish. Good flavor and tasted fresh. The bar right outside is probably my favorite part. Drink menu is quite expansive and drinks are made so carefully. Every cocktail I ordered was also cheap and strong, can't complain.
CONS:
Terrible customer service. For lunch, our check came 20 minutes after we finished dining and this took away from our time to explore the resort. For breakfast, over 40 minutes for someone to take our order. The staff kept walking past our table in both instances and simply neglected to be mindful enough to check up on us. This was extremely frustrating. The chicken I had for lunch was very dry and had no flavor. Pancakes for breakfast were also dry and the blueberries were not fresh. Menu indicated it was to come with bacon but it didn't.
Overall, the customer service here is disappointing and makes the dining experience quite awful. I wanted to enjoy my food, but was unable to since the staff was neglectful and slow. I truly wish the resort would allow guests to bring their own food so that I didn't have to be so disappointed. read more