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    Spice Exchange

    4.8 (4 reviews)
    PriceyRestaurants

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    La Bella Napoli

    La Bella Napoli

    4.3(11 reviews)
    2.3 mi
    ££

    Arrived as a walk in with my 6 year old. Given a table for 2…read moredownstairs, went upstairs to use the bathroom. Came back down ordered drinks and then a staff member came to ask us to move upstairs as someone who had booked was disabled and couldn't make it upstairs. Upstairs had no atmosphere was cold and dingy and I said, if possible I would prefer not to, at which point a really bossy member of staff came over and repeated the request and said the lady had forgotten to tell them when booking and so we needed to go upstairs, again I said I would prefer not to and pointed out that there is a free table down here. Had there been nowhere else for the lady to sit then to make it clear I would have moved but it was not nessecary. She then told me I hadn't booked and was lucky to get a table and even though another couple said they would move she then berated me and said look at the woman she is disabled and so I decided to leave. It was a pre theatre treat for me and my son and I just didn't feel like being shoved in a corner. I had been seated, it was not my fault but was treated like a leper and the staffs attitude was awful. When we went outside I was almost in tears and some outside guests asked me what was wrong and so I told them. The staff member in a blue jumper then came outside shouting at me saying 'oh are you still going on about this...' and started to have a go at me again. She barely let me get a word in edgeways. Her parting shot was ' you were lucky to get a table... go away we don't want you anyway'. How charming for my 6 year old to hear. I went back into the restaurant after she ignored me and tried to explain again the situation but she didn't want to listen and just shouted over me and may I say kept shouting about the lady saying.. look at her she is elderly, she is disabled. The lady must have felt so embarrassed. So word of warning if you go there without booking remember you are lucky to get a table and this clearly gives the staff carte blanche to treat you like dirt. Went round the corner to Roberto's- where we normally go but they were full, however they made space for us and we had a wonderful meal. a proper restaurant.

    Our family favorite goto Italian food. This place is friendly family oriented vibe. Chef is…read moreamazing.

    Spice Exchange - restaurants - Updated May 2026

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