As expected, cheap, and seemed clean and well maintained. Would definitely come back.read more

Update, Bubbles Car Wash did credit $15.00 after the payment processed, $5.00 wash. Nice self serv…read morecar wash, will definitely return.

Summary: Equipment-related damage followed by a failure to follow basic incident review or…read moredocumentation. I'm writing this to document a service failure at the Scottsdale Rd location just north of Thomas. My vehicle entered the wash in good condition and exited with a clearly visible, uniform pattern of horizontal scratches--approximately 18 inches thick--running from the driver-side headlight to the tailgate. What happened: An attendant who assisted me through the gate saw the vehicle immediately beforehand and confirmed it was undamaged prior to entering the wash. The scratches were noticed right after exiting. Damage details: The marks are consistent in height and direction across the driver's side, with several deeper scratches that are especially visible in direct sunlight. A professional detailer later confirmed the damage pattern is consistent with contact from an automatic car wash. Management response: A manager named Roger briefly looked at the vehicle and immediately denied responsibility without performing any inspection or creating an incident report. He stated that the "rollers are foam" and therefore could not cause this type of damage, effectively ending the conversation. No investigation was conducted. Resolution: I did not request immediate payment--only a formal review and acknowledgment of the issue. No refund was offered (not even the $11 wash), and there was no attempt to document or assess the equipment involved. I'm now facing significant out-of-pocket costs to restore the vehicle to its prior condition. For Scottsdale residents, the concern here isn't just the equipment--it's the absence of any established process to investigate damage or protect the customer when something goes wrong. Based on this experience, I would not risk bringing a vehicle to this location.

There are plenty of Super Star Car Wash locations throughout the Valley and normally I go to the…read moreone in Chandler/Tempe area but today I was up in this area and thought I would give another location a try. At $11 for a basic car wash, that's really a nice bargain. Kuromi, yes my car has a name, desperately needed a bath as she has been a bit dirty since a cave trip a few weeks ago where I was driving forest roads which made her super dusty. Attendants are always pretty nice here but it drives me crazy how they constantly want to sell me a monthly package, no matter the location! After the wash which is all automatic, you just sit in your vehicle on neutral and the machine does all the work (I always enjoy this as it's fun to watch your car get washed and all the interesting noises), they have an area where you can vacuum up your car, wipe down with damp clothes and nozzles that blow air with pressure. This location also has two vacuum types with different head options, one that can get into nooks and crannies in your vehicle. I usually spend an hour cleaning my car, and Kuromi is squeaky clean now! These locations work for me and I'll be coming back again when Kuromi needs another bath!

I love this carwash! I signed up for the monthly subscription for 36.99 a month which is great…read morebecause with how dusty AZ is I'm going multiple times a month and everytime I went before I signed up I was always getting the 20.00 dollar car wash anyways so it's a great deal. Anyone who isn't on a monthly subscription is an idiot and doesn't know how to do math lol. My car is always looking great! :)

Had a carwash membership around $21 a month. It was worth the money and I had it for a couple…read moreyears. It's all self service so I can see how they lack in customer service. I cancelled it as I moved and wouldn't need it. They kept charging me for months. Called the number on the bank statement, said I would get a call back. Days passed, no call. Went in person to cancel. They asked me for my receipt, which I didn't have because when I washed my car I threw it out. Explained to me over and over why they needed the receipt but wouldn't listen when I told them to pull their copy. Took them 30 minutes and they couldn't find it. They wouldn't refund me my money based on... the principle. Even though they could see that the last time my car was washed. They cancelled it THAT DAY with NO SIGNATURE. Keep your receipt or be sure you ask for one when you cancel your monthly membership. Same thing happened at the Gilbert location to my dad.

Was making my annual Get Me Out of Chicago in February trip to my brother and decided to have…read moremyself a BBQ breakfast at the Thumb. Because why not. Yes I know that DDD visited and yes I know it's in a gas station. It was close and convenient and wanted some good food. I did do some research and wanted to take down the P and G, but that was no longer on the menu. I pivoted and the super friendly girl behind the counter recommended the Tom's Brisket Stack. It was pretty darn tasty and had a decent amount of brisket, even for the half order. The only thing that didn't work for me was the name of the sauce on the sandwich (nitpicking). The girl asked if I wanted "moist" or something else sauce. Think they could come up with something better like "Defibs" sauce or "Take 5 Years Off Your Life" sauce. Just a thought. Next time I'm in AZ, I will definitely be back.

They used to be so good. Guys are slow…read more My inside windows needed more attention. I expected more for $40.00 Dawn Scottsdale

I was impressed by this car wash from the start. I had just got back the day before from a road…read moretrip and had a lot of bugs stuck on the front of my car. A guy manually rinsed off my car before even entering the automatic wash. My car came out of the wash sparking clean! They offer free vacuums also. And the price was right!

Solid value and quality car wash for a drive through wash…read more Wash options range from $5-$10 with three tiers of car washes from basic, silver to gold and they also offer monthly subscriptions for Basic and Gold packages. In addition, your wash includes complimentary "sucky" vacuums post wash - love a good pun! Overall, no major notes and gets the job done for an express car wash. Of course not perfect for tougher or hard to reach spots, but gets the whip clean enough!

This is my favorite car wash in Scottsdale! The site is always clean and I love the set up.read more

Yesterday, I went to this car wash and only washed my car for about 3 to 4 minutes, as indicated on…read morethe screen. When I went to pay, I used Apple Pay, and I didn't notice the amount charged until I received a notification on my phone. It turned out to be $20, which is absolutely outrageous for just a quick wash with water and soap. I tried calling the car wash the next morning, and the person who answered was extremely rude and disrespectful. I speak a bit of English, but I thought maybe the rudeness was due to a language barrier. My boyfriend also tried calling to communicate more clearly, but the response was the same: the person remained rude and mentioned that many people were calling for the same reason. This means I'm not the only one affected, and they should be more understanding instead of getting upset. It's clear that their system is charging customers incorrectly, and I just want my money back. The person even said that the charge was "pending," but how can it be pending if the money has already been taken from my account? I spoke with my bank, and they said they need a receipt for the claim. When I asked the car wash employee about this, they stupidly said, "We don't have a receipt because it's a car wash and it gets wet." This is just unacceptable. Overall, I hope they fix this issue and treat their customers with more professionalism. It's just not acceptable to be so rude.

Great work and friendly service! They do a great job and the wait is pretty short. A little hard to…read moreenter coming from the west on Thomas because of the median but we'll worth it.

I would give zero stars if it was an option. Incredibly rude customer service. I paid $55 for them…read moreto shampoo the seats and they didn't even wipe it down and were so flippant to me saying they don't do that. There were bugs still all over the car, and the vacuuming was horrible. I asked for a refund and they said they don't do refunds, after demanding one they finally did it. Do NOT go here

Great location , very good quality wash wash and love the setup . Loving my spot free washread more

I used to come here weekly. That ended after dealing with the manager, Davonte…read more This morning, multiple machines in the wash clearly weren't working. I'm there often, so this wasn't hard to spot. When I brought it up, the only employee on site, Davonte, was unbelievably rude. Instead of acknowledging an obvious issue, he insisted everything was "working fine," which was flat-out false. No accountability, no effort to help, just attitude. If this is how management treats paying customers, I won't be back.

I've been a customer for approximately 6 years and today I've experienced the most professional…read moreservice I've witnessed in probably 4years! I wanted my wife's car and mine to be upgraded with service. Travis and Kristoffer took care of it in a quick but professional fashion ar a great price ! No waiting at all and I was vet happy and satisfied. 2 great gentleman at this place that deserve recognition!!!! Thank you gentlemen!!! See you both again soon! Mark Brokish

This car wash is horribly run ever since circle k took over. Their machine is constantly broken,…read moreand even when it's working, it doesn't clean cars or dry them as well as competitors with a sinilar type of machine. Many times you will go to get your car washed and find out they are closed because it has broken down. They clearly have hundreds (if not thousands) of members, because it's so crowded when they are open. They way over sell memberships. But they still won't invest in getting a machine that breaks down less often! Cheapo turds.

I've been coming to Arizona Auto Wash for over 10 years, and it's still the best car wash in the…read morePhoenix/Scottsdale area in my opinion. No one else even comes close. The staff here are always hustling, every single visit. They stay busy, they stay focused, and they keep the whole operation moving smoothly, which I really appreciate. Even on packed days, the line moves quickly because everyone is working hard and working together. My car always comes out looking spotless, and the consistency over the years is what keeps me coming back. It's rare to find a business that maintains this level of quality and efficiency for so long. If you want a wash that's fast, reliable, and done right every time, this is the place.

I feel this place does a nice job on a full service car wash. They left a bit of white wax residue…read more However, when I wax it myself by hand I also have that same problem on my red vehicle. The waiting area is clean. They have free Wi-Fi.