I wanted to thank them for always paying the rent on time and making being a landlord much easier…read morethan I assumed it would be. They are an excellent agency. More calls to check up could be good but got my issues fixed.

In a city of soaring rent, dodgy landlords and occasionally unscrupulous estate agents, Allan…read moreFuller are one of the good guys. I rented a flat in Putney through them and overall, received professional, courteous and prompt service throughout. Everything went pretty smoothly from the beginning. I strolled into their offices, set out my requirements and budget. Shortly afterwards I had an appointment a few days later to view a couple of flats. Two weeks later with plenty of support from them I had moved in. They were highly professional throughout, giving me plenty of notice of impending quarterly inspections and agreeing to move the date when I was working at home one day. They supplied me with all the information I needed to connect my utilities, stressed their compliance with the Govt's tenant deposit protection scheme and even - a really nice touch which I appreciated - sent me a card signed from everyone I'd met welcoming me into my new flat. Wow! Just one issue prevents them from getting 5 stars, namely a slight hitch over my securing of the flat. I had been due to view the flat on a Wednesday but couldn't due to Allan Fuller's inability to get the keys. I then had to ring them for a new appointment and by the time I got one, on Saturday, I was told the flat was under offer. To their credit they allowed me to view the flat anyway, but all of a sudden I found myself in a bidding war. Maybe that's all part of the territory in the highly-competitive world of London property but the fact is that I wouldn't have been in that situation if I had been able to see and bid for the flat on Wednesday. Anyway, it's a relatively small blemish, and one which wasn't repeated for the rest of my stay. When I gave my notice to move out, they recommended cleaners that met their requirements in the contract and showed plenty of flexibility when I had some last-minute hitches. Best of all, they acted professionally and fairly in the return of my deposit, docking only the cost of a small light bulb that I had forgotten to replace. In short: I highly recommend Allan Fuller as a professional, fair and flexible estate agent.

Not your typical estate agents - hurrah! professional and a pleasure to do business with. I was a…read moretenant of theirs for three years, and then bought a flat through them and they we by far the best estate agent I have ever dealt with.

We have just sold our flat and bought a house through Andrews Carshalton . An experience which is…read moresupposed to be one of the most stressful processes you can undertake was made into a pleasurable experience and completely stress free. Antoine was our agent and he was absolutely great, he answered every single question we had, always returned our calls quickly and resolved any issue we had the same day. You could speak to any agent at Andrews Carshalton, they knew every property and were also able to help. Nothing was too much trouble, I can't recommend them more. I would advise anyone looking to sell in the area to use them and we would 100% use them again.

3 minutes ago-Edit The team at Roy Brooks were amazing…read moreduring my somewhat stressful house sale. I know, I know, who among us has had a stress-free house sale? Suffice to say that I was on the phone to my solicitor on the point of pulling out, when I was talked off the ledge (on separate occasions) by the lovely Elaine, Emma and Stacy. From the beginning there was a high level of professionalism. All maintained a sense of humour and, as individuals made my house sale seem like it mattered to each and every one of them. The valuation was realistic and fair as was the advice I received before as well as during the sale process. I would highly recommend the use of their services, especially if you value local, independent minded firms who employ grown-ups with personalities. Also their offices are dog friendly!

Buying a house through Roy Brooks has genuinely been a total treat. They have been supportive,…read morefriendly and attentive throughout. I've never come across an estate agents' with the same approach and didn't think I'd ever be writing these words! It's really felt like they were on our side the whole way. Thank you very much to Stacy and Khaetthaleeya for all your help.

Happy with the service overall. We had real grief with some tenants who had to be evicted (by the…read moreprevious owner obviously) before we could complete on the property which was an annoyingly drawn out process and quite worrying, but eventually the sale went through thankfully and the property was ours. Good communication throughout the process with regular updates Happy with the service overall as I mentioned and very pleased with the property

These guys are an extremely unprofessional and dodgy outfit…read more We had an offer accepted on a property with them in Dec, spent over £800 in surveyors and solicitors searches, seven months later, the tenants were still in the property, with no sale imminent. We were extremely upset and frustrated as we'd had to move to temporary accommodation. Kunle Balogan (the owner) kept feeding us empty promises and stringing us along, but at the same time never returned phone calls, had no information and was patronising and bullying. Eventually he told us the property was going back on the market, at a much higher price. Just like that, after seven months of waiting and £800 invested. I had a bad feeling about the whole thing from the start, so all I can say is if you have that feeling about this agency, then trust your gut! They are no good! To make it even worse, within minutes of telling me that 7 months of waiting, moving house unnecessarily had been for nothing, he had the cheek to try to offer me other properties he had for sale. Complete lack of empathy and understanding for our situation and how we might be feeling.

They were very kind and profesional at every moment. hopefully, they find us a great place to live…read morein less than two weeks, even when it was our first time applying for renting in UK. We highly recommend C P Papas service.

Helpful, honest, friendly and really efficient. Would recommend without any hesitation…read more Their service was excellent and prompt. Highly recommend C P Papas.

I have been privately renting from Norman Shepherd for 2 years and have had no problems. They are…read moreQuick to deal with any issues that arise and their contract paperwork is always sent in good time. The contract terms are fair but i feel having 3mthly inspections by them is a bit over-the-top, and i have never heard of this with any other estate agent but it is not a problem as they are flexible with times and dates and will come late evening to fit in with work patterns. There is also an option for them to let themselves in but that just feels far too invasive to me. All the staff are friendly and polite and willing to bend over backwards to help you, such as when i changed banks and had to pay cash one mth. It was no problem for them and they even offerred to conincide and inspection so i didn't need to attend the office.