Just purchased a new car 2 months ago. I provide uber rides part time. Had some water stains on the…read morefront passenger seat and the back seat. The back seat did look better when finished but still had a couple stains. I was told that the front seats were also done but I could clearly see the front seats had not been touched. Couldn't really tell how bad they look since it was the middle of the day & the sun was beating down on the seats. Later that day was when I could really tell that the front seats hadn't been touched. They stated that the entire interior of the car would be done which was clearly not. There was still something on the front window. I paid $150 for this detailing job and am very disappointed! I would not recommend this company to anyone. Now I will be purchasing a car steam cleaner & doing the job myself.

The A&W team was responsive and professional! They showed up on time, did a wonderful job on both…read moreour cars, and even took some time to play with our puppy! Thanks fellas for the incredible work!

I can't say how grateful my family and I are with Harry and MC Autonet. We had an emergency A/C…read morerepair that needed done in a day and a half before my wife and daughter had to drive to Alabama for a family emergency. Not only did they fit it in and get it fixed in time, but they did it cheaper than initially quoted (who does that??) and far less expensive than the dealer. Thank you very much. We will be screaming your name from the roof tops.

Dropped my car off on thurs may 7. Got a call the next day telling me that they would call early…read morethe following week after they inspected it to tell me what needed to be repaired and the cost. I didn't receive a call at all and called in myself on Friday. I was then told that they had done the inspection earlier in the week and I guess they just decided to not let me know. They told me I needed rotors and brake pads and that it would be done the following Monday afternoon, Tuesday morning at the latest. Again, I never received a call. Stupidly, I waited until that Thurs. morning to call them. They told me that all the parts had been in, so I guess they just decided to not work on my car. Additionally, I was told that it would definitely be done by the next day. So, I called this morning, which is Friday May 22, more than two weeks after I had initially dropped my car off and was told that they may or may not get to my car today. I told them that it had been over two weeks and explained to them that on multiple occasions I had been told that my car would be done and I never received as much as a phone call. They just denied any wrong doing and told me that these things had not happened. I still have not gotten my car back. I f it's not done by the end of today I am just going to get my car and take it somewhere else.

Tim is legit. We tried finding multiple mobile service companies for our F350 and RV and every…read moresingle one was a bust. Tim is reliable, a great communicator, and his rates were super competitive. I can't recommend him enough!

Fast friendly service, I called and he came as early as he could since he was on a different call…read moreat the time. He was able to fix our issue and he is reasonably priced.

Someone hit me and dented the car. They did an Amazing work, communication was super and price was…read moregood! My car came back like new!

They were very proficient very on the ball and came as fast as they could, and got my car towed to…read morewhere I needed it to go very reliable

Very professional and responsive. Repaired the plate under my car at a fair price and came to me.read more

Never showed for scheduled appointment and then made ridiculous excuses about why. Never ever rely…read moreon this "business "

We spent a couple of afternoons at this dealership looking at Tellurides. They had a good section…read moreand a staff that was welcoming and not pushy. Our salesman's name was Mark Benver. He went above and beyond to try to not just win our business but find us the model, color and trim that we were looking for. He was even willing to have a car brought down from Toledo in a dealer trade. If you are in the market for a Kia.... I highly recommend Mark and this dealership.

Formal Complaint Regarding Service Advisor Misconduct, Improper Maintenance, and Unethical…read moreTreatment of a Pregnant Customer To: Kia Management Dear Kia Management, I am filing a formal complaint regarding a highly concerning experience my wife and I had at your service center. We brought our vehicle in for scheduled maintenance and clearly informed the service advisor that no additional services were requested -- only an oil change and a recall-related software update. When my wife requested a Multipoint Inspection report, the advisor provided one marked with red flags suggesting serious issues. Upon review, it was clear these were only recommendations and did not affect the warranty or safe operation of the vehicle. We explicitly asked the advisor to double-check the oil level, as this dealership has previously overfilled the engine, which can cause pressure issues, foaming, viscosity changes, leaks, and engine damage. Despite this, the vehicle was again returned with overfilled oil. Alarmingly, the advisor did not merely wipe the dipstick; he wiped it down to the marked level to make it appear as though the oil was properly filled. When my wife checked herself, the oil was clearly above the maximum mark. This conduct is unprofessional and dangerous. Such negligence could result in mechanical failure, for which Kia would be liable under warranty, but the owner would bear costs afterward. Because our request was ignored, my pregnant wife had to wait while the excess oil was drained, causing avoidable stress and discomfort. It is unclear why your staff continues to disregard explicit instructions. Additionally, the advisor attempted to charge my wife, despite our prepaid maintenance plan covering service up to 60,000 miles. This information should be clearly visible in your system, as both the vehicle and the maintenance plan were purchased from this dealership. When reminded, he claimed we "should have notified them in advance," which is unreasonable; the system should automatically reflect coverage. Most troubling is that this poor service targeted my pregnant wife, causing emotional distress. It seems staff assumed she would not notice service details, enabling them to provide substandard care and attempt to upsell unnecessary items. This behavior is unethical and discriminatory. The service advisor was named Jim. I urge management to investigate immediately, restrict him from handling our vehicles, and provide training for staff to ensure compliance with Kia standards, particularly regarding proper oil service procedures. If this happens again, we will escalate the matter to the Ohio State Attorney General's Office, the Better Business Bureau, and other consumer protection agencies.