The owner at Spells was incredibly arrogant & dismissive during our pointe shoe fitting. I've given them multiple opportunities to earn my business, but repeatedly have been treated rudely. read more

Awesome customer service!! The were able to accurately select the appropriate brand/style of pointe shoe where others have failed in the past. Appreciate their knowledge & expertise. read more

Horrible customer service!! My husband had bought the wrong size shoe for my daughter and they would not exchange them (he should have checked the no return policy) or even offer any type of discount for me to purchase a second pair a day later. Will not be back. read more

Amazing pointe shoe fitter who know what they're doing! They fitted my feet in the perfect pair! Their leos are also so nice. Their warmup booties are also great! All of their products are high quality and the staff is so sweet! Thank you for the amazing products! I'll be back soon!! read more

In and out in less than 10 minutes! They knew exactly what my daughter needed and price was fair and comparable to what I saw elsewhere. Thank you Spell's Dancewear! read more

If you love sodanca shoes, this is your place. If not... you are out of luck. Plus size dancers not welcome. I felt super judged and not welcomed. Beware. read more

Spell's is one of the best dance stores in Nashville. I have had the pleasure of not just being a customer but also a part of their team. I learned a ton about the importance of dance shoes fitting properly for the safety of the art. And its the only place I go for jazz pants, leggings and tights. You can be the quality of the products or service at Spell's! If you are new to dance or at a professional level they have what you need!! read more

I went here looking to buy ballroom dance shoes. They are hard to find, but gave me directions when I called. There is a sign on the front door saying there will be a $15 fitting fee if you buy your shoes online. Not a great first impression; seems like a better approach would be "We will price match online prices with an additional fitting fee." . The clerk that helped me was OK, not particularly friendly, and seemed to be dismissive of me before we even started. The shoes I tried on seemed to be frequently tried on and showed signs of wear, and those are the shoes one would be buying. She claimed that they don't make dance shoes in wide width, she didn't even ask about it or see if she could order them. (Amazon has wide sizes in the same brand/style, so it seems it is possible). I try to shop local but this place fell short. On the upside, the store seems to have a nice selection of dance clothing and shoes. They were over staffed for a weekday afternoon - three staff members to me as the only shopper, so you are sure to get individual attention. read more

The staff were very kind and helpful. I went I to the store uneducated and not really knowing what I was doing, but the woman that helped me was very nice and helped me with the daunting task of buying character shoes and tights. If you need dancing shoes I 100% recommend coming here. read more

Why didn't I pay attention to the other negative Yelp reviews? This is Nashville - not New York City - but I'm not sure these people are aware of that. So, if you're not a ballet dancer, I recommend you go somewhere else to buy your non-ballet shoes. The young girl across the room trying on toe shoes will always much more worth their time and counsel than will ever be. If you are just buying "dance sneakers" for hobby dancing, they don't want your business. Go spend your money where you will be acknowledged and treated with respect, even if you're not a prima ballerina. read more

Buyer Beware! This business has terrible business practices and horrible customer service. I bought a pair of $120 ballroom shoes from them. One of the shoes buckles underfoot. The first time I went to return them, I waited 10 minutes for the staff to emerge from the back room. The second time, I spoke with the owner and showed her how the shoes buckle. I left the shoes with her to check with the manufacturer on replacement. She "lost my number." Neither Spells or the manufacturer would replace the shoe. So now I am out $120 and I have no dance shoes. Dancers warned me not to buy from them and I did not listen. I learned a very hard and expensive lesson. Don't waste your hard earned money at this store. read more

Never have had a good experience there. It's over-priced and the people are very rude. I went to exchange an item that was damaged when I opened the package and the salesperson acted like she was doing me a favor by exchanging it. She even had the audacity to insinuate that maybe my daughter had been the one to damage the item...though it came out of the package damaged. Guess the customer is never right at Spells. I really try to shop locally but will NEVER shop there again....Amazon.com here I come! read more