The older woman who waited on me was incredibly rude. I came to pick up my drapes late in the…read moremorning on the day that I had asked them to be done by, and they hadn't even started on them yet. I asked the woman why they let me pick the day that I wanted to pick them up if they weren't going to be ready, and she told me, "The day isn't over yet." No, I didn't have the time to kill 4 or 5 hours to wait for them to finally get around to cleaning my drapes after having them for a week. She asked me when I was going to be able to come back to pick them up. Well, I don't know since I don't live in Alpena. That's why I picked the day that I wanted them done in the first place--so I could pick them up after a doctor appointment. I asked her just to call me when they were done, and I'd see what I could do. It took another week to get the call. I should have just taken my drapes back and left when they weren't ready the first time. I bought these about 10 years ago through JCPenney. They were expensive, so I didn't want to retire them yet. Alpena Dry Cleaning charged me more to clean them than I would have spent on new ones at Walmart. And then the same older woman got snarky and said that she had actually miscalculated, and it should have cost even more. The backing came off of some of them during the cleaning process, we were told. I haven't been able to assess the damage yet because we're still painting, and I haven't taken the drapes out of their bags yet. Alpena Dry Cleaning, you got my business once, and you charged me double what I thought the job was worth and possibly ruined my items. That won't happen again, trust me. I will be spreading the word far and wide that it's better to find somewhere else, even if you have to go downstate.

I'm only giving one star because I HAVE to! Taken like 5 items here.. 4 of the 5 were not done on…read moretime despite them having them for 3 weeks!! TWO of the 5 items were lost, I got a lecture about having my pink slip which I lost on the first list item, because they had it for up to 6 weeks! They finally found it but it required a lecture, and multiple phone calls and trips.. This last item despite having the pink slip they still can't find my item! The Woman (that seems to be a recurring theme in MANY reviews that I've now read) got Snippy with me right off the bat, blamed me for leaving it there so long.. The only reason it was there this long is because it wasn't finished in the first three weeks so they said they needed another 3!!‍ Then when I got upset she ripped the phone out of my Nieces hand as I was trying to talk to her from my Nieces phone who was there to pick it up for me so I was on speakerphone and she grabbed her phone and hung it up! I've now read reviews from all over the place that are mostly ALL negative horror stories! But this Woman SHOULDNT BE IN A CUSTOMER SERVICE CAPACITY!! AVOID THIS RUDE INCOMPETENT BUSINESS AT ALL COSTS!!! One of my other blankets wasn't Even clean when I unpacked it and the last item is STILL MISSING!!!! HORRIBLE BUSINESS HORRIBLE PEOPLE!!!!

All machines were clean. No lint or soap residue. The air was on and it was comfortable. I was able…read moreto get change for a $50 from the dry cleaners. There is also a really neat game to play there. I did lose a lot of of my own quarters and I gained a few, but you'll have to check it out. I find that laundromats are very expensive anymore and it's a shame that people have to spend that much but it's the way the game is played anymore and everything is more expensive.. This is one of the best laundromats I've ever been to the area is nice , you can get something to eat at Dairy Queen while you wait and even the customers were pretty friendly.

From the owner: Gaylord dry cleaners offers, the best quality in drycleaning, also Tuxedo rental, Shoe repair…read moreservice available, seamstress service available, and feather pillow reticking

I have been dropping off my laundry for about 13 years now, and the absent owner is still using…read morethe same very old and decrepit floor scale. The other day I again dropped off my laundry with them, but before I did that, I placed the items on my new digital scale, the items weighed 6.2 pounds. The person "plopped" the laundry onto the scale which read 7 pounds and the attendant said "eight pounds" ! I said it looks more like 7 pounds. She said it was closer 8 and promptly said $16 dollars. I will never do business with them again!!!

Only 2 xtra large washing machines - everyone waits for them - low water in machines - doesn't feel…read morelike your clothes are getting cleaned. Dryers take forever- expect to spend $2/$3 a load for dryers It is clean but need to upgrade to sliding a card - it takes forever to put in $10 coins for washers

My family and I were vacationing in Mackinaw City, and we had a laundry emergency the day before we…read morewere supposed to leave town. The laundromat in Mackinaw City was closed, so we looked to Cheboygan. They worked us into their drop-off service and made sure our clothes were done by the next day so we could leave town on time. And there's a review on here with the incorrect pricing. It is $1.80 per pound with a 10 pound minimum.

I have no complaints. It's been a couple of weeks since my last laundry loads (Bakersfield…read morehttps://www.yelp.com/biz/thrifty-wash-plus-bakersfield-6?hrid=cxxj-kwmQ_d1cVZXHESACQ!) so it's time to wash again. This was a pleasant experience. The $4 wash did just fine and the 25¢ per five minutes dry was good. Several places to sit and they have a TV. They also have a free wifi that worked even if it was slow. Plenty of power outlets so I could charge my phone and laptop while I was watching the spinning cycles. [Review 17938 overall - 341 in Michigan - 1459 of 2022.]