Had my windshield repaired and my windows tinted. So professional and pleasant. I highly recommend…read morethis place. They were quick and also had my safety in mind during these trying times!

Knowledgeable, professional and friendly service. They really know their product. They made the…read morerock chip in my windshield disappear...like it was never there!

We travel all over the US and Canada. We've had repairs done everywhere. JR was the BEST!…read moreProfessional, prompt: correctly diagnosed and fixed the issue without a lot of time and fuss. Saved us from a potential vehicle fire!

I brought my vehicle in for repair. Repaired and left shop. Brought back to shop and more parts…read moreinstalled. Drive away and two weeks later car quits. Seems that thenput wrong parts on again. Two weeks after the car is still leaking fluids. Four times I went to the shop and car is still not working!!! Thousands and still not fixed. Never ever again will I recommend or take my car to this shop.

This business has been a reliable repair for my parents Golf for over 15years. They have sorted out…read moreproblems step by step and replaced and repaired what was needed. The now 20 year Golf is still running well in the city and on 401 trips. Dad has moved away but the car still comes back to Universal Garage. This is a reliable local business.

I recently brought my car in to DPD Auto for repair. The customer service was excellent …read more.. friendly and efficient. I would not hesitate to recommend DPD Auto for all car repairs. DPD Auto is the best!

Dpd is an amazing business that has excellent costumer service and always make me feel welcome…read more They've done some amazing work on my Toyota and I will recommend them to everyone who needs work done on their vehicle. I recently got new tires after mine were cracked and beyond repair. It was awesome because they had a buy 3 get 1 free deal on, on top of their discount. My ac was not working at all and now it runs perfectly and is blowing cooler than it ever has. Thank you dpd for all your amazing work and excellent customer service.

Being retired, I don't drive very much and it's sometimes quite a while between maintenance…read moreappointments. As a result, some things start to pile up. While waiting for an appointment with a dealership, two icon lights had come on and tires were going soft and I was getting antsy not knowing if my car was going to let me down or I was doing damage by continuing to drive it without getting repairs done in a timely manner. I phoned Paul's Auto one afternoon recently, got an appointment for the next morning and voila, all is now well, and at a very reasonable cost

I was given Paul's address and needed some work on my car. When i went and inquired about the cost…read morePaul had the quote ready for me in 5 minutes. I had been to two other places and their quotes were between $150 and $260 more then Pauls. I was given a guarranty and warranty on the parts which is normal i know. So i asked them to do the work for me and the job was done within 2 hours. I would recommend this service.

I had a wheel bearing let loose on my trailer comin g down from Rideau Ferry . I noticed it when I…read morewent to park itin the driveway. This was Monday around 4:00pm. I called Frank and Henry and they said they would have a look at it if I got there before five. I took it right over. It was obvious that it need a new right wheel bearing kit. They suggested looking at the left bearing as well as it was probably not so good either. Which it wasn't. Al called me around 12:30 to say it was all done and ready for pickup. I can't say enough good things.... excellent service, courteous, skillful, friendly manner and a very reasonable price. Thanks Al Highly recommended!

we've been taking our vehicles (mostly "imports") to Frank and Henry's for 20 years. Always capably…read moreserviced and reasonably and fairly priced. No reason to go elsewhere.

I took my vehicle in twice to fix the a/c and was charged twice but he never fixed it. He won't…read morehonour the two warranties or give me a refund. He contradicts himself and lies about what occurred. He says he doesn't have to fix it because I asked for a refund! But he doesn't say why he won't give me a refund. He never offered to fix it. I was never told an apprentice was going to work on my vehicle; I was never told about this $150. charge upfront before I was allowed to arrive; I was never told that the repairs were not done and it was just diagnostic, or I was never told to make an appointment to come back. The second time I assumed I wouldn't be charged and was, but those repairs were shoddy also. Then I was stranded for the third time in the 33C heat while on a long trip. I reported the failure immediately upon returning home but he keeps saying he doesn't have to deal with the issue because I didn't report it as soon as I got home, when I did! He has no way of knowing when I got home, but is using all of these false accusations that are totally irrelevant, to not have to do what is right and honest. He is violating both the MVA and the CPA and although he says he has a lawyer, he won't give me the name to put it on the Claim form for court. He wouldn't even answer my complaints but had his sister keep emailing me with ridiculous statements and lies. She kept making statements that incriminated him as she admitted the apprentice didn't do the work right and she should've supervised him. I even had a witness there after the first failure of the first repairs, as the witness felt I was being scammed, so he overheard the agreement I made with Glenn about fixing the car, but as soon as the witness left, suddenly the agreement changed and different repairs were done. When asked why I was getting this huge second bill, and why the agreement was suddenly changed, the sister/secretary stammered and couldn't answer as she knew that the first repairs were under warranty and I shouldn't have been charged. They knew I was a senior, injured and ill, and they took advantage of me. Now others have come forward online to relate they had bad experiences there also. Never once would he respond about why the work wasn't under warranty or why he wasn't responsible to give me a refund or repair the vehicle. He lied and said that they witnessed everything being explained to me, but the apprentice and I were outside and they certainly did not witness that conversation. I was led to believe the first repairs were permanent and just because they failed, now they are pretending I was told they were only diagnostic and I had to bring the car back. It doesn't make sense I would accept a temporary fix and get stranded while on a long trip in the States. Now I am stuck again for a week without a vehicle which disrupts my business and costs me financially. Do not go to a mechanic who won't honour the warranty (twice) or provide a refund or who won't answer to complaints.

Don't let the location behind the Adult toy shop put you off... these guys are the real deal. I…read moreknow nothing about cars and do very little to maintain my 2006 Maxima. A friend told me about Glenn who has 27 years experience as one of the best Nissan Techs in the country. My first visit he solved a sensor mystery that had befuddled several mechanics before him. All the work was done on time and as promised. He put my car up and walked me under it to show me what he had done and what he still had to do. I'm going back soon!