I brought my Volvo to Van Herpt's for what I thought was a minor problem. They found a very big problem that the Volvo dealer I'd purchased it from had not disclosed. The staff at Van Herpt Volvo were both dismayed that such a thing had happened and sympathetic for my situation. This family dealership was completely understanding and supportive, well beyond what anyone might have expected. They provided thorough explanations in response to my questions and took photos which were important to obtaining a satisfactory resolution with the other dealer. read more