Horrible customer service. The employees are semi-retarded and don't understand how things work…read more After calling the DMV and the tax collector's office, I was made aware that they overcharged us by $1,010, and when I called to speak with them, they wanted to argue about it instead of trying to figure out where they made the mistake.

Ask for pricing before you do any transactions. A title transfer costing $20 at the Tax Assessor…read moreended up costing $166.00 at this title transfer business. Don't go there unless you want to give your weekly grocery money away!

I currently have loan here and it's not a bad place, the staff is friendly and professional and…read morehave always treated me with respect. But it's a cash only business which seems a little odd, but also I live 11 miles away and to have to withdraw cash & come here in person. It's a bit of hassle but simply because they do not offer a pay by card option or pay over the phone option. I get that it's a small business but everyone is using card now. And today of all days I go by to make my payment because there's literally no answer on the phone and there's a note on the door, like a hand written note, that states the power is out so they won't be open! Truly the most frustrating thing is that I'm pretty sure they have our numbers in a filing cabinet somewhere and couldn't even call to let us know. I'm willing to change my rating to a 5 star if anything changes!

Always friendly and willing to help anyone. It is cash and cash app for payments as far as I know…read more Easy process to get a loan.

I came to this ACE Cash Express after having a terrible experience at another location, and…read moreVeronica completely turned my day around. She was super nice, patient, and easy-going the entire time -- no attitude, no unnecessary hassle, just professional and kind service. She explained everything clearly, didn't make up extra requirements like the last location did, and made the process quick and stress-free. You can tell she actually cares about helping people instead of just rushing them through. Also, I have to say -- she has amazing style! Her red hair is gorgeous and her green cat-eye acrylic nails are seriously so cool. It's rare to meet someone who's great at their job and has that much personality and good energy. If you need help with a loan, go to this location and ask for Veronica. She's the best ACE employee I've dealt with by far!

It was a super easy and quick process, definitely recommend! Got my title loan very quickly.read more

I was let go at my last job and I was Needing emergency loan to help till unemployment benefits…read morekick in. I initially went to the Title max location where I stay by which is the one of Culebra and Ingram. They said because of my current income I was not going to qualify so they refer me to Culebra and 1604 location. Glad they did because Cheyenne was more then nice and helpful since the moment I was in. I Tell even if I didn't get approved I would be still great full for her dedication to me and all the other customers she was attending. She even had work pass her shift just to make sure my application gets completed. Glad to say I got the funds before I got out the door and she explained scenarios how to pay back and or save Me money on fees and interest.

I am always greeted by people coming and going in into the bank, and the tellers always accept her…read moreto change into my age and then I leave at the Bank feeling good about the transaction that was accomplished. I seem to never have any problems with Chase.

The recent experience I had with Chase Bank is the most unethical and unfathomable thing that has…read moreever happened to me as a banking custorner. I deposited a check from my mom and instead of disputing it right away, Chase Bank allowed it to be deposited into my account and then on the day it was to be made available to me (which was 2 weeks from the day I deposited it), they froze my account, stating that my mom needed to go into a Chase Bank with two forms of identification in order to verify that she is the maker of the check. Keep in mind that the funds were taken out of her account and placed into my Chase account the day I deposited it. And, my mom is disabled and the closest Chase Bank to her is a 10-hour drive. They also said another day to verify would be to call her but there was no phone number in their system for her and they would not call the phone number I gave them because it couldn't be verified by their system. So, when they froze my account, it was too late to stop payment on my mom's check and her funds sat in my frozen Chase account, and is still there 2 weeks later. I talked to multiple Chase Bank representatives who are located apparently in India. There was a definite language barrier and not only was it difficult for them to understand me, they obviously did not care about my situation. However, I finally talked to a representative last Wednesday who told me that my mom needed to recall the funds." So, I immediately called my mom and she called her bank and they started the process to recall the funds. At the time, they said it would be taken care of within 3-5 business day but on this day (Day 6) the issue is still under review. So, it has been about 5 weeks since I deposited the check and I needed the money for an emergency. Unfortunately, due to all of this chaos, my life has been negatively impacted. I only hope I can recover from the personal damages that this mishap has caused. It makes me wonder if Chase was holding onto my money to cook their books. The amount of the check was significant and maybe they needed it so it would look like they had more money than they really did. If you are thinking about banking at Chase Bank, I highly recommend that you choose a different institution. I have had absolutely nothing but horrible experiences at Chase Bank. At this point, we are just hoping that someone with some intelligence will get involved and save us. Every Chase representative I have talked to in the US says that the company in India has total control over my account and my funds so no one here can do anything to help me. Keep in mind that this is not the only horrible experience I've had with chase Bank. There has been nothing but trouble and inconvenience since the day I opened my account.

Gracie, is outstanding, welcoming and very helpful at all times. Gracie has a cheerful spirit which…read moremakes your experience at Cash America Pawn 1905 Pat Booker Rd. Universal City an excellent one. Shout out to Gracie!!! 5 star rating.

I waited too et 20 minutes no one acknowledged me, was trying to buy a blender…read moreWhen I asked one of the employees he said it would be a while

Always helpful people, Want to say thanks to Stephanie for…read morehelping me with my paycheck statement. She has a lot of knowledge on cell phones. Again thanks Stephanie.... Awesome Employee ..

I was in need of car insurance ASAP! My Jeep had just started having problems so I called State…read moreFarm to help me insure another car I have. I spoke with Debra & within in minutes I was insured. The process was easy & she was professional & easy to talk to. Keep up the great work!

Don't let that suit and tie fool you. I went in after giving his office a call over a returned…read morecheck; I wanted to speak with him personally, since he was my insurance agent. I never got a call back. The moment I walked in and requested to speak with him he came out from the back in an aggressive attitude, completely bothered by the fact that I had requested to speak with him. Next thing I know, this guy pulls me out of his office, and becomes bulligerent and abnoxiously rude in front of my family. Telling me to leave, and to never be rude to his staff and wife, not to mention calling me out to fight him. Please avoid any issues with this guy. My insurance kept going higher and higher every month and he had no explenation for it. Take note, I have zero accidents or tickets in my life. Coming from a Fedeal LEO, I just walked away and took action on my own matters, once again, avoid over charges and disputes like so with this short fused individual.