Avoid this speedway at all costs, rude employees, slow as a snail. One guy with huge ears keep watching the pumps with a pair of binoculars stressing over gas drive offs, another complains about her customers buying smokes and how they should quit smoking, another takes 20 minutes to count the change in his drawer, never any fresh beverages like tea available, if so it is moldy in the dispenser.
Honestly it takes at least 5-10 minutes to get anything from this store. They are just too slow.. they talk too much "fraternize" ignore the customer, rude, don't suggestive sell anything.
Honestly If I was the district manager for this store, they all would be fired, except the new people who obviously cannot stand these other workers either.
I have complained to speedway about the treatment received from this establishment only to be met with automated responses more then once, sorry I will go to another chain for my needs anymore.. Speedway don't care to address the issues, i don't care to spend my hard earned money there.
Typical scripted response below..
"Thank you for contacting us with regard to our store located in Springboro,
OH.
All of us associated with Speedway LLC are committed to providing the kind
of service that effectively meets the needs and expectations of our
customers. Therefore, any customer dissatisfaction is taken very seriously.
Please be assured that the appropriate field management personnel have been
made aware of this incident which will be researched further.
We apologize for any inconvenience and we hope you will continue to be one
of our valued customers.
Sincerely,
Linda
Speedway LLC Customer Service" read more