Tried Dutch Bros because it was next to Starbucks and we had never heard of it before. I was…read moreintrigued by the very interesting menu and tried a cotton candy blended beverage instead of coffee; way, way too sweet for me (guess I should have expected that). Staff was very friendly but probably not my type of coffee venue!

Dutch Bros is the most consistent coffee you can get! Great flavor combinations and reasonably…read morepriced!! Absolutely love Dutch Bros and the broistas are always friendly and caring. I also prefer this location here in Richmond over Lexington! Much nicer area!

Super cool Richmond institution with great coffees and a better grub selection that I would have…read moreguessed! Staff helped me choose between coffees but I still had to go with 2

The staff were really kind and friendly!…read more I got an Iced Hansel & Gretel chai which was gingerbread flavored and it was amazing! As far as I could tell, the syrup flavors in their winter holiday drinks aren't listed online on their socials or through their online ordering. They weren't listed by the front counter either... they were listed in the bathroom though??

Under new ownership, this little flower & coffee cafe has already made a huge splash on the coffee…read morescene in Richmond. Great drinks and food coupled with the NICEST people. Frankly, Red Poppy is a big improvement over the corporate coffee shops experiences. Amazing customer service is such a nice change. They provide walk in, call in, drive through and delivery service, not to mention beautiful and affordable flower take out flower arrangements! A one stop shop for coffee, breakfast, lunch and flowers to boot! I highly recommend the Chicken Salad Croissant!! The best EVER!

Chicken salad croissant was excellent. Refresher style drink was top notch! (I got sugars free…read moresyrup). Went through drive through.....easy and fast!

Several times now when I order the Avacado Toast with Bacon ($4.39) in the drive thru, they never…read moreput the bacon on it. What a bummer! And the add bacon was expensive so they keep jipping me out of money. Do better Dunkin'

I went in to speak with a manager about a transaction that was pending. She honestly was busy…read morewrapping a Christmas box and could care less else and just act like she did not even care at all. I get to the register to purchase another drink. I tell the lady to please scan so that I can get my rewards and she said she couldn't because she already put in credit card but this is before I even swiped my card and last, but not least I get my drink the employee that was making my drink had the audacity to put her nasty hands on my ice and tap it down before she proceeds to put the lid on it.. the atmosphere was your employees talking among their selves after I told her to remake me another drink and for them all to look at me is absolutely the most unprofessional thing I've ever ever seen mind you I come to that Duncan at least 3 to 4 times a week to get drinks. Let's not talk about the sandwiches that I get from there. I have not posted about those because of the fact that they're hard as bricks, but I figured I would keep just buying drinks from there, but I think the lady tapping her hands on my eyes has done it for that location.

Stopped in here several days in a row while I was out of town for work. I used the mobile ordering…read moreevery time and by the time I arrived, my order was always ready. Very good service.

Still have a headache from the whiplash I got pulling into this location. Although it was clearly…read morean entrance it was like driving over a curb and into a pot hole. You're a billion dollar company.Fix your parking lot! Drive through littered with trash. The prissy boy hands me my hot and sticky coffee with no sleeve. Gives me an unopenable sleeve so I'm left juggling a hot , sticky cup, a pup cup and a useless sleeve. Overall a very bad sensory experience.

As soon as I saw "proudly serving sunergos", I knew I was in the right place!…read more Barista was helpful as I wanted to ensure my order of the Old Kentucky Latte was going to match my sweetness preferences. It was in fact delicious with just a hint of sweet. AND the same barista walked my to go latte to the table where I was sitting instead of calling my name. Small gesture, but it really went above and beyond.

I just had the best coffee I've had in a while!! Honey lavender latte. Not bitter. Not burnt. Not…read moretoo hot. Full of flavor that didn't taste like fake flavoring. The lavender wasn't over powering, just a hint, but the honey was where it was at! There was like over an inch of froth...just like God designed it to be. I also appreciated the girls suggestions on places to go shop while I had time to kill.

Stopped in for a grande mocha to pick me up before my HS Reunion. Clean spot and friendly service.read more

Incompetence is the only word to describe this experience. Not sure why people working in customer…read moreservice can't have a great attitude or a great personality while dealing with the public. I also asked for no whip cream but apparently that only applies to the top of a beverage and not the bottom. I guess I didn't speak clear enough and use proper directions. Also the drive thru entrance is really narrow and needs better signage.

Such a cute place with amazing drinks!…read more I tried the strawberry Matcha latte with Boba, and I can't wait to come back and try many more things on the menu.

Reviews aren't quite up to date, and I am sad to leave 2 stars…read more 》Location: isn't the greatest, and it's quite small--which is fine. 》Drinks: just eh. It's not anything spectacular. 》Price: would be alright if it wasn't an additional 1.25 for only a tablespoon of boba in your drink. 》Customer service: none. You order through a kiosk. Not even greeted when there is a worker. -I tried a cloudy green tea, and a classic milk tea to play it safe. *The cloudy green tea is a 'cheese foam' atop simple green tea, but it tastes watery... like almost nothing. Not what cheese foam tastes like. *The classic tea isn't potent at all, even when asking 30% sugar to be able to taste the tea. Too much milk, and a bit sour tasting. Visited here on a trip, not likely to return. Thankfully it wasn't so awful I could finish it and not waste money.

I absolutely love this cozy, little coffee spot off the busy by-pass in Richmond. Tucked into the…read moreshopping center by the Peddlers Mall from the second you walk into the door you are transported in to a plant oasis with comfortable spots to sit and sip while catching up with a friend, or playing a game, or working the day away. This a great spot with a good selection of bakery items in addition to their custom coffees and teas to enjoy. With curbside service available through the website, this can be a great spot to settle in or grab coffee on the go!

Brewtanicals is a cool spot to get coffee and a pastry or cookies. The service is friendly, and…read moreit's a pretty big space with lots of seating and plants. The coffee was really good, and we also got a cookie-cream sandwich, which was sweet and tasty. We stopped here as we were driving though. If we lived in the area, we would definitely visit again.