If I could give this employee a no star review I would. She was so mean and nasty.
I was just here recently (during Covid) getting gas, water, and snacks for my kids for our drive to Idaho and I had zero issues.
Today was fine until she saw me and decided to target me, I walked in with my toddler who had an accident and went to the bathroom to change his pants, another employee said hi to us as we entered.
I walked out of the bathroom, looked around at some snacks, then grabbed a chapstick and sewing kit, and began to walk to the register to pay for my items and gas.
She was in an isle, possibly stocking something, saw me and yelled over to me that I had to have a mask on, I explained nicely to her that for private medical conditions I cannot wear one... and that's when she started in on me and caused a scene.
I explained the law allows me to not wear one because of my condition, and she continued to have a horrible attitude with me, she pointed to the employees behind the register and said they won't ring you up without one.
I told her "I was here not long ago with no issues, I'll try and see if they will ring me up, there's plexiglass and I'm not bothering anyone, I just want to pay for gas and my items, and get my kids home."
She then made it a point to stop what she was doing, walk all the way behind the register even though there were already 2-3 people working the registers, and not much of a line, and told all the other employees standing there not to service me.
I explained to her that was discrimination and I just want to pay for my stuff and go.
She began to raise her voice at me, in front of my kids, and caused a huge scene.
What she did was absolutely disgusting.
I was visibly shaking because of her, everyone was staring at me, and she was vile and nasty.
I had already been in the store, keeping my distance from everyone, minding my own business for 5-10 minutes before she started in on me. I told her that, and that I'm just trying to pay, I'm literally on my way out.
She was on a power trip.
We drive this route often and will never go back to this location.
She needs to be fired for treating people that way and breaking the law by discriminating against people.
Nevada CLEARLY states for those of us who have a medical or mental health condition the mask mandate does NOT apply.
I really hope a manager educates her or fires her before she gets the store into a lawsuit. What just happened today was completely unacceptable and just shows she has terrible customer service skills, no compassion, no empathy, and no sense of humanity.
She even went as far as laughing and saying she has a medical condition too and is still wearing a mask.
Im not sure if she truly does or was just mocking me, but clearly my condition has nothing to do with hers.
And shame on the other employees just standing there allowing her to behave that way and discriminate after I told her I can't wear one and just want to pay for my stuff.
I'm sure the store will try to delete this review, in the meantime, if you or any of your loved ones have a condition where you cannot wear coverings over your mouth and nose, do not go to this store. read more